Rude Dog Food Reviews 

235
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that their dogs love the food, noting that even extremely picky eaters finish every single meal with great enthusiasm. People truly appreciate the high quality ingredients, praising the well balanced combination of fresh meat, fruit, and vegetables that supports overall canine health. Buyers are also impressed by the efficient ordering platform and the exceptionally fast delivery times. However, some people mentioned problems with courier delays causing orders to arrive completely defrosted or partially thawed. Consumers also noted occasional difficulties with delivery logistics and packaging containers cracking or leaking during transit.

What people talk about most

Product

Customers report positive experiences with the product, noting that their dogs thoroughly enjoy the food and... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep appreciation for the wholesome ingredients... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Order

Consumers experience mixed feelings regarding the ordering process. Many reviewers praise how simple it is to... See more

Service

Users describe positive interactions with service, highlighting excellent and efficient delivery without... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I changed to complete rude dog food about 6 months ago as my dog had constant diarrhoea on another highly rated complete raw dog food brand it cleared instantly and we have never looked back, Ordering... See more

Rated 5 out of 5 stars

Food arrived on time very well packed frozen, thank you note touch for choosing their product shows customer care, thoughtful size frozen packs clear labelling of ingredients, easy to use packs and r... See more

Company replied

Rated 5 out of 5 stars

Cannot fault this company. Was with Bella & Duke but they started messing about with food composition and the quality definitely lowered. Was worried about not being able to find anything like their o... See more

Rated 5 out of 5 stars

Our spaniel was fussy about her food from the get-go, not fussed at best and not eating at worst Eventually after 2 yrs of trying different things, including freshly cooked chicken on repeat, I was... See more

Company replied


Company details

  1. Animal Feed Store

Written by the company

RUDE- Raw Unique Diet based on Evolution. Here at RUDE dog food, we are committed to supplying our veterinarian formulated raw dog food to all dogs throughout the UK. As a dog lover, we understand that you will endeavour to feed your dog the freshest and healthiest food in order for them to live a long, happy and active life. We will get all dog in the UK back to RUDE health by eating what they deserve to eat, raw dog food.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

235 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(235)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would recommend highly!

I have been using Rude Dog Food for my puppy Pixel (who I want the best for) for a few months now and have been so pleased with the quality of the food and efficiency of the packaging/delivery. Pixel's hair and skin is so smooth, glowing and his poo not smelly which is a reflection of the quality and nutritional benefits of the food.

7 July 2025
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Reply from Rude Dog Food

Thank you so much for this lovely review! The benefits really are incredible, we are delighted you are seeing them! Thank you for choosing Rude, we are very proud to feed your dog

Rated 4 out of 5 stars

Bad experience

PLEASE NOTE UPDATE

Unfortunately, the after sale customer service is unacceptable. I received my order already partially thawed and did refuse to refreeze to be able to feed it to my 8 month old Spanish Mastif puppy. I contacted the company and was told it would be absolutely fine. The food contained salmon and chicken so I did not agree and asked for an agreement to get at least a partial refund. Have not yet received a reply. The food has gone to the dump.
I'm sure the food is great but I think you have to live close to the actual depot so you can receive it in good, frozen condition.

Update:
Today I received a call from one of the founders of Rude Dog Food. We had a lovely conversation and I explained why I believe the food was thawed. It is just because the distance between the company and my address and there is no real overnight delivery service. He graciously offered me a full refund and I think this small company is doing great things for healthy and happy pups.

4 July 2025
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Reply from Rude Dog Food

Sonja, Thankyou for your kind words. We do really care about all of our customers experiences with Rude. Very pleased to have rectified this :)

Rated 5 out of 5 stars

Delivery

Delivered promptly and lovely, well packed and still frozen .

1 July 2025
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Reply from Rude Dog Food

Thankyou for the review Lyn! Even in these warmer times we ensure additional insulation and even dry ice to ensure your Rude package gets to you in a suitable condition

Rated 5 out of 5 stars

Tried may brands but my dogs love this…

Tried may brands but my dogs love this and they are fussy eaters. Also i don't have to worry about adding to their raw diet to ensure they have all the nutrients they need as its all included. Very pleased with purchase

6 July 2025
Unprompted review
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Reply from Rude Dog Food

We are so happy your dog loves the food. With Rude dog food you can rest assured that your dog is getting all the nutrients they need in the most natural (and delicious) way possible

Rated 5 out of 5 stars

MONTY APPROVES & SUGGESTS FIVE STARS

I loved the very easy ordering from a great selection, and prompt delivery all refrigerated. my acutely fussy older dog devoured his first sample and pushed his bowl around - ( not seen for so long ). He loved the food it was clear. He is still terribly fussy but we aren't having to add sausages or anything else to tempt him, so we are all much happier with his diet now, and testing out his favourite ingredients.

29 June 2025
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Reply from Rude Dog Food

And we love Monty! So pleased you are managing to feed him a truly natural diet. Thankyou for the review, it means a lot.

Rated 5 out of 5 stars

I have fed Raw food for a while

I have fed Raw food for a while, this is the best quality I have found and made extremely simple to serve up with the packaging

4 July 2025
Unprompted review
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Reply from Rude Dog Food

We do our very best to make raw natural dog food as easy and convenient as possible. Thankyou for highlighting this in your review :)

Rated 5 out of 5 stars

Excellent food - Reliable & Friendly Customer Service…

Can’t believe the change Rude Dog Food has made to my older Spollie (spaniel crossed with a Collie - happy mistake!).

The food is superb. Brilliant packaging - easy to store in the freezer, just take out a couple and stick them in the fridge to defrost and she has half a pack a day. Chows it down.

It’s a natural way to feed your dog - her coat is better - her teeth are better - and her mobility has improved vastly.

Excellent customer service and incredibly decent people with values and morals that exemplify why we love them.

And their support for the National Foundation for Retired Service Animals just goes to the show the enormous heart these guys have. Thank you!

Give Rude Dog Food a go - be part of this incredible journey - you won’t regret it and you’ll never look back.

1 June 2025
Unprompted review
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Reply from Rude Dog Food

Lady B, Thank you for your fabulous review.
We do love all of the dogs that we feed and we are so proud of all of the owners that have made a move towards a truly natural diet.
Supporting our charity partner makes all of the hard work that much more worth it

Rated 5 out of 5 stars

Absolutely brilliant service from Rude…

Absolutely brilliant service from Rude Dog Food! I wasn’t sure which food would be best for my 10-month-old pup (stay on puppy or go for adult), and they were so helpful in guiding me. Super-fast response and my order was out the door in no time. My puppy loves the food too, which is a bonus! Highly recommend this company to everyone, great products and even better customer care.

25 June 2025
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Reply from Rude Dog Food

Thankyou Philippa! We do our best to help our customers from the start and throughout their raw feeding journey. We are so pleased you've chosen us and we will always be here to help if you have any questions

Rated 5 out of 5 stars

Clean bowls here !

Ive just got a rescue dog called doug and he was a tad underweight so I wanted to give him good quality fo9d that is good for him , I wasn't sure if he would like it so I mixed a small amount of his biscuits in the 1st day and he eat it and the next day just used the rude dog food and he scoffed it right up ! It's safe to say he loves it clean bowl every time . I will definitely be sticking to rude dog food. It is a hassle making freezer space in my small freezer. hes only a small dog 4.5 kilos and you have to order min of 12 packs that will last him over a month when hes gained weight . So all in all im happy and dougs happy what more can you ask for ! Good quality diet with all he needs to live a long , fit and happy life.

11 June 2025
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Reply from Rude Dog Food

We are soo pleased to hear this Nicky! Clean bowls and happy healthy dogs is our goal! Thankyou for taking the time to leave us a review

Rated 5 out of 5 stars

Fantastic product

Fantastic product, fair price!

Moving away from other raw brands due to the lack of meat content in them and they seem to keep changing the ingredients. Rude seems to have high quality meat and my dogs couldn’t be happier.

2 June 2025
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Reply from Rude Dog Food

Thankyou Coby, we aim to please!

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick delivery. Really good food.

14 May 2025
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Reply from Rude Dog Food

Thank you for the lovely words! We will continue to please :)

Rated 5 out of 5 stars

Amazing

Freshly made meals, customized based on your dog's age & weight delivered directly to your door. No artificial additives or fillers like the meals I used to received. Reliable, fresh and my dog absolutely loves it. would highly recommend.

20 May 2025
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Reply from Rude Dog Food

Thankyou for taking the time to write these kind words, it means the world to a small business like ours

Rated 5 out of 5 stars

Fantastic, good quality Dog Food

Fantastic, great quality, clean dog food. Highly recommend for your dogs with great service and customer support. I have been feeding my terriers Rude Dog Food for the past eighteen months and have seen a huge improvement in my Westie's well being. He used to suffer with chronic stomach issues, even on the top quality off-shelf dog food, but since I've put both my dogs on their raw food, there's been a drastic improvement in their well being and no more trips to the vets!

8 May 2025
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Reply from Rude Dog Food

Thankyou for trusting us to feed your dog. We put a lot of work into the food and reviews like this makes it all worth it!

Rated 5 out of 5 stars

An excellent service and product on…

An excellent service and product on every level

30 April 2025
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Reply from Rude Dog Food

Thank you Suzanne! Reviews like this make a world of difference to small businesses like ours. Thank you for taking the time, and thank you for being a customer!

Rated 5 out of 5 stars

Delighted!

Recommended by the Holistic Vet and didn’t disappoint. Great price point too.

28 April 2025
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Reply from Rude Dog Food

And what a great vet he is! We are so pleased you are impressed!

Rated 5 out of 5 stars

Absolutely love the product

Absolutely love the product!
As a working dog I need all the energy to be my best spaniel-self. I am happy and healthy thanks to this delicious food, fit for humans.
Yummmmmm
⭐️⭐️⭐️⭐️⭐️

10 March 2025
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Reply from Rude Dog Food

So pleased to hear you love the food! Yes after a long working day you need to be fed well!

Rated 5 out of 5 stars

Very impressed with service

Very impressed with service. My dog food arrived less than 24 hours after I ordered it. Fantastic service and puppy loves it. Looks like really good quality stuff.

19 March 2025
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Reply from Rude Dog Food

Yes we will always ship with a next day delivery to ensure you receive your dogs favourite food, fresh, frozen and straight to your door

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