The service from Rubberonline was great, they went oit of their way to deliver my foam tiles to me the next day ( I stay in Cape Town) because I neede them urgently for my Play Therapy practice. The... See more
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Review summary
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Reviews shaping this summary
Great service, even over the festive period when many businesses are closed. Delivery and product were outstanding and as indicated on the order. Very helpful web assist as well from service staff. Pr... See more
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Rubberonline was amazing to work with. Their products are very well priced and easy to order via the website. Once payment was made the order was packed and shipped very quickly. The goods arrived qui... See more
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Rubber online has amazing products and excellent customer service. I ordered rubber mat tiles for my home gym and was delighted with how fast they were delivered and by their excellent quality. Second... See more
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Company details
Written by the company
Rubber Online is a premier supplier of high-quality rubber products in South Africa, offering a comprehensive range including sheeting, flooring, hoses, and more. Our commitment to quality and reliability sets us apart, as we source our products from reputable manufacturers to ensure durability and performance. With a user-friendly website, customers can easily browse and purchase products online, supported by our exceptional customer service and expert advice. At Rubber Online, customer satisfaction is paramount. We prioritize timely delivery and competitive pricing, guaranteeing a seamless experience for our clients. Our reputation for reliability and efficiency has made us a trusted partner across various industries, whether customers require industrial-grade sheeting or specialized hoses for automotive applications. Experience the convenience and quality of Rubber Online today. Visit our website to explore our extensive inventory and discover why we're the preferred choice for rubber products in South Africa.
Contact info
UNIT 101 1 WYNDOVER RD, CNR BELVEDERE RD AND WYNDOVER CLAREMONT, 7708, Cape Town, South Africa
- 0870125543
- service@rubberonline.co.za
- rubberonline.co.za
4.8
Excellent
177 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Excellent Service
Prompt service and replies to e-mail queries. Went the extra mile to trace and deliver my parcel when one item wasn't delivered.
5 June 2025
Reply from Rubberonline
Hi Gustav! Thank you for your lovely feedback. We’re really pleased to hear that your experience was a positive one — especially that the team could assist promptly and follow through when an item went astray. Going the extra mile is something we genuinely value, so it’s great to know that effort made a difference. We truly appreciate your support and hope to assist you again in the future!
I phoned Rubberline and received advice…
I phoned Rubberline and received advice from Junaid at the Cape Town branch. He was excellent and followed up on my query promptly .
I received the wheelchair access ramp as ordered, very quickly, and am extremely happy with the quality. Junaid is most helpful and pleasant to deal with
Thanks again Junaid
22 May 2025
Unprompted review
Reply from Rubberonline
Hi Anette! Thank you for taking the time to share your experience. We're so glad to hear that everything from the advice you received to the delivery of your wheelchair access ramp went smoothly. It’s always encouraging to hear when a team member makes a lasting impression — we’ll definitely pass your kind words on to Junaid. Your feedback truly motivates us to keep delivering the level of service and quality we strive for every day.
Great Shopping Experience
Clean online site interface.
Simple to order & pay.
Always a pleasure.
14 May 2025
Unprompted review
Reply from Rubberonline
Hi Jay! Thank you so much for the kind words and 5-star review! We're thrilled to hear you enjoyed the shopping experience and found our site easy to use. It's always a pleasure having you as a customer, and we look forward to serving you again soon!
Reply from Rubberonline
Hi Ahmed! Thank you very much for your vote of confidence! We’re glad you’re happy with the product — that means a lot to us. If you ever need anything else, we’re always here to help!
The product is great
The product is great, the order updates are relevant and prompt and the product was delivered in 3 days. I ordered 3 new mats for the entrances into my house and 2 weeks later, I ordered another 3! I'd definitely recommend Rubberonline for any rubber mats you need.
22 April 2025
Reply from Rubberonline
Hi Ingrid! Thank you for the amazing feedback! We're so glad to hear you're happy with your mats — and even happier to see you came back for more! It's great to know the order updates were helpful and that delivery was quick. We really appreciate the recommendation and your continued support. If you ever need anything else, we’re just a click away!
Reply from Rubberonline
Hi Shaun! Thanks so much for the kind words! We're really happy to hear that the website was easy to navigate and that your order arrived without delay. It's great to know the product lived up to what you expected — we always aim to deliver exactly what we promise. If you ever need help or have questions down the line, please feel free to reach out!
Exceptional Service
Great service, Great quality, correct sizes and excellent turn around time!
11 April 2025
Unprompted review
Reply from Rubberonline
Hi Edward! Thank you for the wonderful feedback! We're so pleased to hear you were happy with the quality, sizing, and our turnaround time—it’s great to know we hit the mark for you. We truly appreciate your support and look forward to helping you again soon!
Fantastic service and product.
4 April 2025
Reply from Rubberonline
Hi Jenny! Thank you for the fantastic review! We're so glad to hear you were happy with both the product and the service you received. It really means a lot to us to know we’ve met your expectations—your support keeps us motivated to keep doing our best!
I have received the BEST service from…Junaid
I have received the BEST service from Rubber Online and specifically Junaid. He kept me updated and communicated everything to me. I didn't have to follow up because he let me know what is going on and when I can expect my order before I even asked.
25 March 2025
Reply from Rubberonline
Hi, Hanrie! Thank you so much for your kind words and for taking the time to share your experience! Providing excellent service is always our goal, and I’m glad we could make your shopping experience smooth and hassle-free - it means a lot to know that it made a difference for you. We truly appreciate your support and look forward to working together for years to come!
Reply from Rubberonline
Hi Marlise! Thank you for your fantastic 5-star review! We're grateful to hear that your delivery went smoothly and that you found our service friendly. Providing a hassle-free experience is what we strive for! If you ever need anything else, we’re just a message away. Looking forward to serving you again!
I had a problem with slippery tiles at my pool and entertainment erae
I had a problem with slippery tiles at my pool and entertainment area, especially when the tiles were wet.
I called Rubberonline who gave me friendly and good advice. The rubber mats that I purchased from Rubberonline works "perfectly".
No more slipping, it is also safer for the kids to run around the swimming pool and lapa area.
2 February 2025
Unprompted review
Reply from Rubberonline
Hi Marinus! Thank you so much for your fantastic review! We're absolutely thrilled to hear that our rubber mats have made such a difference in your pool and entertainment area. Knowing that your space is now safer—especially for the kids—means the world to us! We're also happy our team could provide you with the right advice to find the perfect solution. We truly appreciate your support and look forward to helping you again in the future. Enjoy your slip-free space!
Great service
Great service! Was given great advice when I called. Ordered online and floor was delivered quickly. Will definitely recommend rubberonline to my friends!
10 February 2025
Unprompted review
Reply from Rubberonline
Hi Chris! Wow, thank you for the awesome review! We're pumped to hear you had such a smooth experience with us. It's always great to know that we are able to offer expert-level advice and that the floor got to you quickly. We’re honored by your recommendation and can’t wait to help you (or your friends) out again down the line. You've got good taste – thanks for choosing us!
Quick and painless service
Quick and painless service, fast delivery. Great quality product.
3 February 2025
Reply from Rubberonline
Hi Hannes! Thanks so much for the 5-star review! We're stoked to hear you had a quick and painless experience with us. It’s great to know the delivery was fast and the quality lived up to expectations. Appreciate you taking the time to share – we’re always here for your next order!
Great Experience
Had a great experience with this company. There service and communication is awesome. Stock arrived as per the quoted date, and the stock was packed neatly and in good condition.
Will recommend them and will definitely purchase from them again.
24 January 2025
Unprompted review
Reply from Rubberonline
Hi Mercia! Thank you for the incredible feedback! We're so glad everything came together perfectly—on time, in great condition, and with communication that hit the mark. We work hard to make sure every detail counts, and it’s awesome to know we succeeded! Your recommendation and future orders mean a lot to us. We can’t wait to do it all again!
Reply from Rubberonline
Hi Jaco! Thank you for the amazing review! We're thrilled to hear the website was effortless to navigate and that our service met your expectations. Making your experience smooth and hassle-free is our top priority, and we’re so happy to hear it all came together perfectly. We can't wait to assist you again!
Excellent fast service
Excellent fast service. Quick delivery. Also no issue with returns.
16 January 2025
Reply from Rubberonline
Hi Johann! Thanks for the fantastic review! Speed is our middle name, so we're overjoyed to hear you were impressed with our fast service and quick delivery. And it’s great to know our return process made things even easier for you. We’re all about making your experience as smooth as possible—looking forward to doing it again soon!
Good quality product.
16 January 2025
Reply from Rubberonline
Hi Japie! Thanks you for the awesome feedback! It gives us great pleasure to hear you’re loving the quality of our product—it’s exactly what we aim for every time. We’re always here to keep things top-notch for you, so don’t hesitate to reach out in the future!
Excellent company - Rubber on Line
The information online was correct and the order handled very efficiently. It was also delivered on time and doing a great job.
16 January 2025
Reply from Rubberonline
Hi Barbara! Thank you for the stellar review! We’re thrilled the online info was spot-on, and that we nailed both the efficiency and on-time delivery for you. It’s always our goal to make things smooth and seamless, so we’re pumped to hear the product is doing its job. We’ll keep the rubber rolling! Looking forward to working with you again soon!
Reply from Rubberonline
Hi Aninka! Thank you for the awesome review! We're ecstatic to hear you're loving the product and had a great experience with our service. It really means a lot to us. We can't wait to work with you again!
Efficient processing and delivery with…
Efficient processing and delivery with a great product.
Great client services and always willing to help.
5 December 2024
Unprompted review
Reply from Rubberonline
Hi Leandie! Thank you for your thoughtful review! We're so glad to hear that our processing and delivery met your expectations, and that you're happy with the product. It’s wonderful to know our team’s dedication to client service stood out – we’re always here to help! We truly appreciate your feedback and look forward to assisting you again in the future.
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