Rubber Duckee Reviews 

448
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the protective sleeves for CDs and vinyl, noting their effectiveness and perfect fit for various collections. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders promptly and well within expectations. Reviewers are also very satisfied with the excellent customer service, which includes clear communication, helpful responses, and thoughtful touches like personalized notes. The packaging is consistently described as superb and robust, ensuring items arrive in perfect condition, even for international shipments. Conversely, a small portion of people felt that while the record itself was in excellent condition, the cardboard sleeve had some scuffing and damage along one edge.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the quality, fair pricing, and... See more

Delivery service

Consumers express high satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

People report positive experiences with service, often highlighting brilliant and efficient service with... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of items received,... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've purchased these inner sleeves before from Rubber Duckee and have never been let down. This time I purchased two packs and again they are perfect. Better than paper sleeves and much better than... See more

Rated 5 out of 5 stars

Ordered Tue eve, delivered Friday! Nicely packaged and the sleeves I ordered are excellent quality & perfect protection, even got a smiley face & a thankyou. Will be using RD for accessories going for... See more

Rated 5 out of 5 stars

The Rubber Duckee catalogue is diverse and in some respects pretty niche but still reasonably priced. Add to this really good communication regarding the order status and super-prompt despatch, I can’... See more

Rated 5 out of 5 stars

I’m a repeat customer having placed about 10 orders since I discovered this brilliant company. The website is easy to navigate. They have lots of quality Japanese SHM CDs as well as other great items.... See more


Company details

  1. Record Store
  2. CD Store
  3. DVD Store
  4. Music Store
  5. Home Audio Store
  6. Used CD Store

Written by the company

Vinyl records, CDs, cassettes, DVDs and protective media sleeves. New and pre-owned. Hard to find, rare, limited editions, coloured vinyl, picture discs, promo items and signed editions. Protect your collection with a wide range of CD sleeves, cassette sleeves, Blu-ray & DVD sleeves. Japanese quality sleeves from Nagaoka and Disk Union. CD cases and corner protectors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

448 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(448)

161 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time I used this company and I am…


First time I used this company and I am impressed with their site. Received my item today and Delivery was quick. My item was very well packed protecting it. Will use them again .
Very happy with my CD. Die with a Smile. Lady gaga and Bruno Mars.
Thank you very much.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I was very happy with the service from Rubber Duckee. The vinyl was in great condition when it arrived, and the delivery time was very quick (especially with it being near Christmas!). I would definitely order from here again.

17 December 2024
Rated 5 out of 5 stars

Effective service recovery

Delivery by Royal Mail had hiccups returning package back to Rubber Duckee. After I reported it by email, and CS Steven responded promptly and followed up to properly conclude order within 3 days. A perfect demo of service recovery.

31 December 2024

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