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RubbaSeal Reviews 396

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick dispatch and impressively fast delivery of their orders, often arriving ahead of schedule. The products are consistently described as good quality, well-packaged, and suitable for their intended use, with many appreciating the ease of installation and the effective waterproofing they provide. Reviewers also highlight the helpfulness of the online ordering process, including the size calculator, and the excellent customer service, especially when resolving issues like missing items or damaged deliveries. However, some customers experienced issues with delivery, such as damaged adhesive tins or items being left without notification, and some were dissatisfied with the product arriving folded instead of rolled, leading to creases. A few other people also felt that the company's communication regarding order status or holiday closures could be improved.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Product

Consumers find product to be positive, highlighting its quality, competitive pricing, and ease of use. Many... See more

Quality

People report positive experiences with quality, noting a good selection of products at competitive prices,... See more

Service

Reviewers highlight positive aspects of service, with many consistently praising the excellent and fantastic... See more

Order

Customers had positive experiences with order, praising the ease of ordering through the website and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy system to install. Greatly helped for first time users by the pdf and video support info on the website. I used it to create a waterproof roof on a gazebo for additional solar panels (using Moun... See more

Company replied

Rated 5 out of 5 stars

The website is clear and simple to navigate. Ordering was easy and the order was quickly delivered. Everything supplied is good quality and well packaged. Installation for a first time user like... See more

Company replied

Rated 5 out of 5 stars

Very quick dispatch and delivery of a garden room kit. All fascias boards and the rubber arrived perfectly, sufficient wrapping to protect them. Some items were missing due to a box damaged b... See more

Company replied

Rated 5 out of 5 stars

Ordered the epdm by the really handy size calculator, just input your sizes and it will do the rest and head over to the how to section made buying and fixing a breeze, great to deal with a company t... See more

Company replied


Company details

  1. Roofing Supply Store
  2. Do-it-Yourself Shop
  3. Rubber Products Supplier
  4. Waterproofing Company

Written by the company

RubbaSeal: making sure your flat roof installation is as easy as it can be. Offering next-day delivery, you can trust us to give you exactly what your project needs. Many companies now offer to supply you with EPDM, but none can rival our track record and experience. Our considerable expertise and experience have helped us to develop the RubbaSeal product range: designed with the competent DIYer in mind, we have sourced a comprehensive range of easy-to-use, great value products and accessories. Your DIY project is important to you AND to us - you can rely on our expertise and reputation. Our experienced team will offer you sound advice from the outset, and help you with everything you need to take your flat roof project through to completion. If you're at all unsure about tackling your rubber roof installation, then please give us a call for guidance - right from the start. Our RoofBot can calculate your dimensions for you, but by all means give us a call to double check if you're in any doubt. Here to help: there's a range of installation information and guidance on our website, along with downloadable installation pdfs and installation videos.

We are THE specialists in supplying EPDM rubber roofs.

Written by the company

We've supplied over 75,000 DIY flat roofs
We have already helped over 75,000 DIY customers renew their flat roofs — giving them peace of mind for 20 years. Our rubber roofing is highly durable, reliable and perfect for most residential and commercial flat roofs.

20 Year Membrane Warranty

50 Year Life Expectancy

50 Year Life Expectancy
Find the perfect solution for you: Techno Rubber comes with a 20 year manufacturer’s membrane warranty, giving you peace of mind and - more importantly - a watertight roof.

Contact info

Promotion box for RubbaSeal

Same day dispatch! Next day delivery!

Free next day delivery available on all orders when you spend £350+

4.7

Excellent

TrustScore 4.5 out of 5

396 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Though we had a few items missing it…

Though we had a few items missing it was sorted out quickly very good product and price 👍

24 March 2026
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Reply from RubbaSeal

Thanks so much for your great review, and for your valued custom. We're sorry that it wasn't perfect for you first time around. Have a great Bank Holiday weekend. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Easy to order

Easy to order, rapid delivery and correct items sent. Perfect.

25 March 2026
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Reply from RubbaSeal

Terrific to hear, Simon: thanks so much for your great review, and for your valued custom. Have a great Bank Holiday weekend. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, used them about 6 or 7 times over the years and very helpful customer sales

16 March 2026
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Reply from RubbaSeal

Terrific to hear! Thanks so much for your great review, and for your valued custom. Have a great Bank Holiday weekend. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Great service

Great service, excellent product, very satisfied.

20 March 2026
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Reply from RubbaSeal

Terrific to hear, Rob: thanks so much for your great review, and for your valued custom. Have a great Bank Holiday weekend. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Great service and quick delivery,will…

Great service and quick delivery,will use again.

19 March 2026
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Reply from RubbaSeal

Terrific to hear, Ian: thanks so much for your great review, and for your valued custom. Have a great Bank Holiday weekend. From the Team at RubbaSeal.

Rated 5 out of 5 stars
RubbaSeal logo

Reply from RubbaSeal

Terrific to hear, David: thanks so much for your great review, and for your valued custom. Have a great Bank Holiday weekend. From the Team at RubbaSeal.

Rated 5 out of 5 stars

For the price everything is excellent…

For the price everything is excellent quality and straight forward to install

16 March 2026
RubbaSeal logo

Reply from RubbaSeal

Terrific to hear! Thanks so much for your great review, and for your valued custom. Have a great Bank Holiday weekend. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Great service. Great product.

Delivery came quickly. Materials was all there. And easy to use

16 March 2026
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Reply from RubbaSeal

This is wonderful to read, Paul: exactly what we aim for with every order. Thanks for taking the time to leave us a great review. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Excellent service

Excellent service. Roof kit came promptly .with all fittings.Great product

9 March 2026
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Reply from RubbaSeal

This is great to read, Andrew: exactly what we aim for with every order. Thanks for taking the time to leave us a terrific review. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Prompt,next day service,brilliant…

Prompt,next day service,brilliant product .

5 March 2026
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Reply from RubbaSeal

This is fantastic to read, Dean: it's exactly what we aim for with every order. Thanks for taking the time to leave us a great review. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Excellent service

Excellent service, great product

3 March 2026
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Reply from RubbaSeal

This is fantastic to read, Symon: it's exactly what we aim for with every order. Thanks for taking the time to leave us a great review. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Great product

Great product! I use Rubbaseal for all my sheds and garden room builds, fast service and the 'bot' is a diamond for getting the cut just right!

10 March 2026
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Reply from RubbaSeal

This is music to our ears, Paul: thanks so much for taking the time to recommend us so highly! Thanks also for your continued, valued custom. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Exemplary

Great company to do business with. Efficient with lighting quick delivery. All items delivered, as ordered. Rang up for invoice and immediately received. Not fitted yet, due to continued bad weather.

26 February 2026
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Reply from RubbaSeal

Sorry to hear the weather's letting you down, Andy, but we're delighted to hear that everything went brilliantly with your order from us! Thanks so very much for your enthusiastic recommendation: we're grateful for it, and for your custom. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Good product

Good product. Good price
Arrived very promptly

5 March 2026
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Reply from RubbaSeal

This is terrific to hear, Fiona, and something we strive for with each and every order. We hope the fitting now goes well for you, and that the weather is on your side. Thanks for your review, and for your custom. From the Team at RubbaSeal.

Rated 4 out of 5 stars

Very quick despatch

The ordering process was very easy and everything was shipped extremely quickly. The only issue was with the courier. After waiting in for the delivery, only 2 of 3 items arrived. The driver advised this happens quite often and the 3rd item would arrive the following day. This was an inconvenience but at no fault of RubbaSeal.

2 March 2026
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Reply from RubbaSeal

Thanks for letting us have that detail, Craig, it helps us manage our relationship with the courier. Thanks for your review and for your valued custom. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Ordered on Wednesday 1pm recieved…

Ordered on Wednesday 1pm recieved complete roof Thursday morning unbelievable

4 March 2026
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Reply from RubbaSeal

We're delighted that we've impressed you with our operational efficiency, Mr Davidson! We trust you'll be equally impressed with the performance of your new roofing materials. Thanks for taking the time to review us: we're grateful for it, and for your valued custom. From the Team at RubbaSeal.

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