RTIC Coolers Reviews 51

They only post positive reviews and admitted to that. The cooler I purchased leaks terribly after the 2nd use. They will not replace or refund my money after a little over a month. Do not buy. Wish I would have researched RTIC before investing in garbage. They have an F with the BBB and they honestly don't care about the quality of their products at all or their customers.

Horrible company!!!!!!! i have 8 tumblers 2-20oz then 4-30oz and 2-40oz on my 40oz the gaskets broke okay not a problem there 1.5 years old WAS I WRONG RTICdoes NOTsell replacement gaskets for the 40oz. the 30oz gaskets are $5.99 for 5 according to customer service i must buy the lids at $4.50 each and even better they are discontinuing the 40oz so parts WILL NO LONGER BE AVAILABLE ANY LONGER ANYWAY SO I WOULD SAY THAT RTIC DOES NOT CARE ABOUT THERE CUSTOMERS ONCE THEY HAVE YOUR MONEY I SAY BUY YETI

Bought the soft pack thirty cooler. Zipper broke after 10 days of use. Worse customer service ever! Caveat Emptor! Buyer Beware!

Soft cooler zipper broke after month of purchase!! Their product lacks, customer service is worse. Will never buy any of RTIC products.

Reviews less than 3 stars are either not posted on their website, or they are unsearchable. Sketchy.

Great 65 qt hard cooler, only issue is why they didn’t install standard hose threads on Drain Plug? Makes it impossible to drain & change water without a heavy move. If they would have put a standard hose thread it would have made life easier to adapt an extension hose with a shut off valve to run to a drain port on boats, instead of flooding my cockpit with water!

I bought my 30 soft side in 2016 when they were doing their initial entry into the market (kickstart) so I paid my money and waited finally it came. Pretty nice and worked good too had to lube the zipper. Never tested it as just wanted it to keep things cool for a couple of hours. Well used it off and on for a couple years and the zipper broke I mean the metal part in half. So I called RTIC and low and behold the 7 year warranty was only for the hard side coolers. Guess what they don’t even have a repair center in th USA nor do they have parts to fix their coolers. Was told to take it to a furniture store to have it worked on! Well let’s say how disappointed I am, not going to bad mouth them but I have a 50 yr old Coleman cooler that still works, just fine, very sad!

What a joke of a company. Two separate companies for online sales and customization. Take forever to respond. Never the same person responding and do not honor delivery on their quotes even though it is there fault for taking so long.

Yes there are a lot cheaper than your other name brands and all I do is drink cold beverages I bought the 20 oz in a 12 oz and they do not keep drinks cold but for a few hours it's nothing like they explained in the product description. I would definitely save up the money spend the extra and get a good quality name brand.

The lid broke within 3 months.....A $15.99 tumbler!
Warranty dept is trained to avoid warranty....Buy RTIC for value and service.

RTIC great quality for a fair price. RTIC product are nearly half as much compared to competitors but equal quality. I own 3 different cups the 30oz tumbler, 16oz cup, and the coffee mug. All retain heat and cold as good as competitors. The lids are universal, durable, and hold a great seal. I also have two cooler bags. Again they insulate cold and hot items great. My only complaint (and the reason for 4 stars) is the zipper can sometimes get stuck but for the price compared to other named brands, this is something ill gladly deal with.