An easy process from start to finish following online enquiry. Prepaid and insured packaging sent by RSWR to send item to them. RSWR kept me informed along the way regarding cost/time, and watch was... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Brilliant value work and service on my Rolex, and returned over 2 weeks earlier than anticipated, looking and operating as good as new. Old/used parts of the internals had been kept to show and expla... See more
Company replied
I have used RSWR for a few years now, both by dropping watches off or using the postal service, and I would not use anyone else. The customer service and communication is excellent and the exp... See more
Company replied
The whole experience was top class, high quality. From the first meeting, the care and sincerity that you are dealt with is perfect when you are dealing with items that are extremely valuable and... See more
Company replied
Company details
Information provided by various external sources
RS Watch Repairs Ltd was established in March 2015 and is fast becoming a market leader in luxury watch repairs. With its Manchester based, state of the art workshop housing some of the best equipment and watchmakers alike, there is no better place to repair and maintain your timepiece. We are a unique team of watchmakers with over 50 years’ collective experience, all passionate about delivering quality and precision in our work. Our Watchmakers are accredited to repair any watch brand, such as Rolex, Omega, TAG Heuer, Cartier, Breitling & many more.
Contact info
Claverton Road, M23 9FT, Wythenshawe, United Kingdom
- 01618709146
- info@rswatchrepairs.com
- rswatchrepairs.com
I have used RSWR for a few years now
I have used RSWR for a few years now, both by dropping watches off or using the postal service, and I would not use anyone else.
The customer service and communication is excellent and the expertise in assessing and servicing your timepiece is of a high standard.
Estimates are given prior to repairs and I have always found the prices to be very reasonable.
My items are returned very promptly, the only occasional short delays being when parts are awaited. My watches return looking sparkling after cleaning and polishing.
I have full trust in the company and would definitely recommend them based on my own customer experience.
13 May 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you for your continued trust and support over the years. We’re delighted to hear that you’ve been consistently happy with both our in-person and postal services.
Providing clear communication, fair pricing, and high-quality workmanship is very important to us, so your feedback means a great deal to the team. We’re especially pleased that your watches have always been returned to you looking their best.
Thank you again for your recommendation — we truly appreciate your loyalty and look forward to assisting you again in the future.
Thank you to Lee and the team for…
Thank you to Lee and the team for speedy and friendly service repairing and checking over my watch.
13 May 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you for your kind review. We’re so pleased to hear that you were happy with the speedy and friendly service from our team.
We really appreciate your feedback and are glad we could help with the repair and inspection of your watch. We look forward to assisting you again in the future.
An easy process from start to finish…
An easy process from start to finish following online enquiry. Prepaid and insured packaging sent by RSWR to send item to them. RSWR kept me informed along the way regarding cost/time, and watch was returned promptly and securely. Would definitely use this company again.
7 May 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you for your kind feedback. We’re delighted to hear that you found the process easy from start to finish and that the prepaid, insured packaging and regular updates gave you confidence throughout. It’s great to know your watch was returned promptly and securely. We truly appreciate your recommendation and look forward to assisting you again in the future.
I had my cartier panthere repaired
I had my cartier panthere repaired,and serviced. I found RS Watch repair to be honest, courteous, informative,and reliable. I am satisfied with the quality of work carried out. Thank you for repairing my Watch as this item has sentimental value to my son who will now inherit a working time piece.
29 April 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you for your kind review and for trusting RS Watch Repair with your Cartier Panthère. We’re delighted you’re happy with the repair and service. Knowing this special timepiece can now be passed on to your son makes our work even more meaningful.
Great service and customer care
Great service and customer care , I’ve used RS Watches a few times now and would never use anyone or trust anyone else to service or repair my watches
27 April 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you for your continued trust and support—it really means a lot to us. We’re so pleased to hear you’ve been happy with both our service and customer care each time you’ve visited. Knowing you wouldn’t go anywhere else is the highest compliment we could receive.
Brilliant value work and service on my…
Brilliant value work and service on my Rolex, and returned over 2 weeks earlier than anticipated, looking and operating as good as new. Old/used parts of the internals had been kept to show and explain what had been changed, paperwork included, and gifted back to me in a storage case. Highly recommend, after years visiting authorised repairers on the high street , I now wouldn’t look anywhere else.
Many thanks!
20 April 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you for such a fantastic review.
We’re really pleased to hear you’re happy with the service and the condition your Rolex was returned in. We truly value your trust and look forward to helping you again in the future.
Brilliant customer service
Brilliant customer service. My watch has been repaired to a high standard. I would recommend them highly.
24 April 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you so much for your kind words! We’re delighted to hear that you’re happy with the repair and the standard of service you received.
Have used RS Watch Repairs twice now…
Have used RS Watch Repairs twice now and both times have been very satisfactory experiences. Estimates were given and the repairs were carried out in the timeframe and prices quoted. Communication during the repair process is excellent and everyone I spoke to at the company were very friendly and helpful.
24 March 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you so much for your kind words and for choosing RS Watch Repairs again. We’re delighted to hear that you were happy with both your experiences.
Your feedback means a great deal to our team, and we truly appreciate your continued trust in us. We look forward to assisting you again in the future.
Fantastic service.
RS Watch repairs serviced mine and my wife’s watches. I’d not heard of them so I went off the great reviews. I certainly wasn’t disappointed. When I collected them I thought they were new watches despite them both being 15 years old and never been serviced.
31 March 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you for your wonderful feedback.
We’re so pleased you chose us based on our reviews and that we were able to meet your expectations. It’s fantastic to hear that both watches looked as good as new after their service—especially after so many years.
We truly appreciate your trust in us and hope to look after your watches again in the future.
The whole experience was top class
The whole experience was top class, high quality. From the first meeting, the care and sincerity that you are dealt with is perfect when you are dealing with items that are extremely valuable and sentimental in my case.
The online updates throughout the process are excellent and having your own profile log in is above and beyond expectation really, and also the quote process was highly professional.
Then when you pick the watch up, the work was exceptional. This company are highly recommended and can be trusted with your Watch completely.
1 April 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear that you felt well cared for throughout the process, especially given the sentimental value of your watch. Providing clear communication, transparency, and the highest standard of workmanship is always our priority, so it’s wonderful to know this came through.
Your trust means a great deal to us, and we truly appreciate your recommendation. We look forward to assisting you again in the future.
First Class Service
First Class Service I was looked after by Lee , absolutly first class service highly recommend RS Watch Repairs
25 March 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you for taking the time to leave us a 5 star review!
Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future!
Fabulous service
Fabulous service, excellent value and brilliant communication
25 March 2026
Unprompted review
Reply from RS Watch Repairs Ltd
We're delighted to hear that you were happy with the service, value, and communication. We look forward to helping you again in the future!
Tag Watch Repair and Service
My Tag watch had some water damage, and they were able to help me by replacing the inner movement and servicing the watch.
Throughout the process, they informed me of each stage, when the parts were ordered, arrived, installed, and reviewed. All in all the process took just under 10 days from drop-off to pickup.
Very transparent process and very friendly staff. Should anything happen to my watch again I'll take it back to these guys.
3 March 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you for taking the time to leave such a detailed review! We're really pleased we could help restore your TAG watch after the water damage and get it back to you in great working condition. Keeping our customers informed at every stage is something we take pride in, so it's great to hear that you appreciated the transparency throughout the process.
We're also glad the turnaround time worked well for you. It was a pleasure assisting you, and if you ever need help with your watch in the future, we'll be more than happy to take care of it again.
Incredible service from start to end
Incredible service from start to end! Rolex came back looking brand new
2 March 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you for the fantastic feedback! We're thrilled to hear that you were happy with the service from start to finish and that your Rolex came back looking brand new. It was our pleasure to take care of it for you.
Fast service with regular updates on…
Fast service with regular updates on progress, a great job.
20 February 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you! We really appreciate your kind feedback. We're glad you were happy with the fast service and the regular updates throughout the process.
Excellent experience
Excellent communication throughout, including a telephone conversation and emails.
The work on the watch appears to have been excellent, and in fact they were able to do what Tag Heuer themselves could not.
Very quick turnaround and reasonably priced. I have been thoroughly impressed with the the experience from start to finish. I would highly recommend.
21 February 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you for such a wonderful review. We’re so pleased you were happy with the communication, turnaround time, and the work carried out on your watch. Your recommendation truly means a lot to us — thank you for your support!
Really great service
Really great service, professional and miracle work to restore a heavily damaged watch. It's the last time I accidentally forget I'm wearing a 40yo chronograph whilst SCUBA diving!
23 February 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you for the brilliant feedback! We’re delighted we could rescue your 40-year-old chronograph and get it back on your wrist where it belongs.
I’ve been using RS watch Repairs for…
I’ve been using RS watch Repairs for nearly the last 10 years & is the only company that I trust to look after our timepieces. We may not own the most precious watches but they’re invaluable to us & the way the team treat us & our watches is 2nd to none. Many thanks to the RS team.
25 February 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you so much for your loyalty and kind words. It means a great deal to us that you’ve trusted RS Watch Repairs for nearly 10 years.
We understand how much your timepieces mean to you, and we’re honoured to care for them. Your support is truly appreciated!
Amazing work
Amazing work. Transformed my 21 year old watch. Now looks new. Not a scratch to be seen. Metal strap feels new. Fantastic work. Worth every penny. Best Christmas present from my family. Old watch looks unrecognisable
25 December 2025
Unprompted review
Reply from RS Watch Repairs Ltd
We’re thrilled your 21-year-old watch now looks brand new and that you’re so happy with the results. Knowing it was a special Christmas gift makes it even more meaningful.
We truly appreciate your support and kind words!
From first contact to collection the…
From first contact to collection the whole process was seamless and excellent.
Many Thanks
Chris Loftus
12 February 2026
Unprompted review
Reply from RS Watch Repairs Ltd
Thank you for your lovely feedback! We’re so pleased to hear the whole process was seamless from start to finish. We really appreciate you taking the time to share your experience.
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