RST Breakdown Recovery Reviews 

89
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and swift communication provided by the office team during stressful vehicle breakdown situations. Recovery drivers are routinely described as exceptionally kind, highly professional, and extremely efficient at getting stranded people and their damaged cars safely back home. Though some reviewers were not happy with occasional issues regarding driver attitude or communication hurdles involving subcontractors during the long international transport. People genuinely appreciate the prompt responses, accurate quotes, and seamless coordination that successfully turned unexpected emergency roadside moments into totally reassuring resolutions.

What people talk about most

Service

Clients share positive opinions on service, highlighting quick response times and reliable vehicle recovery... See more

Staff

Users describe positive interactions with staff, praising the team for being organised, professional, and... See more

Delivery service

Customers had positive experiences with delivery_service, consistently praising the prompt response times and... See more

Customer service

Consumers find customer service to be exceptionally positive and reassuring during stressful situations.... See more

Response time

Reviewers express high satisfaction and positive feedback about response time. Consumers consistently report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish Daniel was brilliant. We required both us and our car to be transported from Reims to Calais; Daniel sourced a French truck & driver, they arrived within 2.5hours and drove us saf... See more

Rated 5 out of 5 stars

We rang RST in our hour of need and they did not let us down! Infact saved the day in very difficult circumstances. Exceptional service, quick, responsive and quite frankly amazing. Highly recommended... See more

Rated 5 out of 5 stars

5 star review for getting us & dog home from France on Tuesday. Adam was a delight..nothing was too much trouble, everything dealt with good humour including adding dog to ticket & having him with us... See more

Rated 5 out of 5 stars

Recovered my motorhome from France , Picked it up a day earlier than agreed , Good communication through out the whole process and delivered with care by Keith the driver . Overall very happy no issu... See more


Company details

  1. Towing Service

Written by the company

RST Breakdown Recovery offers a comprehensive 24/7 roadside assistance and vehicle recovery service throughout the UK. Specialising in emergency recovery, their services encompass on-the-spot repairs and towing to ensure prompt vehicle recovery during mechanical failures. Additionally, they provide mobile tyre services for flat tyres and jumpstart assistance for dead batteries. Operating with a team of professionally trained drivers and utilising advanced recovery trucks, they aim to provide swift, safe, and stress-free assistance to stranded motorists. RST Breakdown Recovery emphasises affordability and efficiency in their operations, catering to both emergency situations and regular callouts. For more details, you can visit their official website: RST Breakdown Recovery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

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4.6

All reviews

(89)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Recovery from Reims to London

Having been told we would need to wait 3 weeks for repatriation by the AA we decided to find our own way home. We found this company online and being very wary checked them out on Companies house and read all the reviews. We were sceptical that the reviews might not be genuine but did find Daniel extremely helpful. He arranged for Shayan to travel from the UK to collect us in Reims and we panicked when we got a message to say he missed the ferry and instead of a 9.00 am pick up it would be 2.00 pm and then we couldn’t get hold of either Daniel or Shayan despite messaging and calling. I was distraught convinced we had been scammed as we had paid a hefty deposit but then Shayan arrived in France and sent us live location tracking and arrived pretty much dead on time. He was such a personable, polite, unflappable young man (we did have some issues on the journey that he dealt with extremely well). If you are unfortunate enough to be in the predicament that we were and need recovering back to the UK from France I would have no hesitation in recommending Daniel and Shayan

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Superb customer service

From start to finish Daniel was brilliant. We required both us and our car to be transported from Reims to Calais; Daniel sourced a French truck & driver, they arrived within 2.5hours and drove us safely, in the middle of the night, to Le Shuttle Terminal. It was so great having someone working away, behind the scenes, sorting out a super stressful situation for us and communicating swiftly and efficiently all the way through the process. I wouldn't hesitate in recommending RST to anyone. Thank you guys!

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Breakdown recovery from mid France to UK

Our car required recovery from mid France to the UK following a breakdown. From first enquiry with RST, the focus was on support and solutions. Daniel is an excellent communicator and kept us updated at every stage - answered all questions and reassured me all the way. Once confirmed, the recovery by Chris and the team was efficient and swift. The car actually made it back to the main dealer in UK before we did. First class and efficient service - highly recommended.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Recovered my motorhome from France

Recovered my motorhome from France , Picked it up a day earlier than agreed , Good communication through out the whole process and delivered with care by Keith the driver .
Overall very happy no issues or problems.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Late night puncture

The man on the phone was kind caring g and helpful. The two young men who came were lively. Although English was nit their first language they took pai s to care for me and .are me understand

7 January 2026
Unprompted review
Rated 5 out of 5 stars

I couldn't have chosen better

I had a nasty accident while driving in France and car was not driveable anymore (to be generous) and I had to leave it in a compound in France. I then contacted RST and Daniel was amazing. They were very clear with pricing, I paid the deposit and they went to pick up the car as agreed, just to find out that the compound was close on Friday afternoons. I already offered to pay for another journey there (the car needed to be picked up, I had really no choice) and pick up the car on a different day, but Daniel insisted with the people at the compound to pick up the car there and then. Everything was made worse by the different language and the fact that French don't speak English even if they know it. Car is now on its way back to the UK. I highly recommend RST to whoever wants a reliable, transparent service and updates about the progress. Thank you guys.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!!

Excellent service!!! Rang up and phone answered immediately (life saver especially when we’re in an emergency situation)!! Showed loads of empathy and kindness in such situation and was kind enough to send another company out to get our tyre replaced which will be quicker than what they can offer themselves! Had also ensure that the other company had contacted myself and to get in touch if I have any further issues. Definitely recommend this company to anyone who needs it!!! 🤩👍🏻💯

11 December 2025
Unprompted review
Rated 5 out of 5 stars

From calling and speaking with Daniel…

From calling and speaking with Daniel who was very professional, polite and helpful, we felt comforted in what was a very stressful situation, on the M20 in the rain.
The driver George, arrived within an hour and a half and we were on our way in under half an hour.
He took us all the way to a garage in Sunderland, a 5 hour trip and he was good pleasant company.
The cost was also very reasonable.
Well done!

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Very quick professional service

Very quick professional service. The person who took my call was extremely calming at a very stressful moment. The service tech shied up when they said he would. Couldn’t ask for more!

2 November 2025
Unprompted review

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