RSS.app Reviews 53

Used rss.app to create some news feeds for a project. The feeds worked smoothly and I never faced any issue. Unfortunately, the project I was working on has ended and I had to leave rss.app. Their customer support is very cooperative and helped me with a refund as I had forgotten to unsubscribe from the service. Special thanks to Jackie for the prompt response.

The team here are fantastic! They listened to my unique requirements and built a solution for me within 24 hours. I'm used to hearing "that's a feature in our pipeline" and then not seeing it for months. These guys deliver.

10 out of 5 stars

Just started using rss.app and it's super easy to use. I needed to make some custom RSS feeds and their site made it a breeze. Each feed has its own customizable settings where I can adjust each feed independently. The feeds update quickly and I haven’t run into any issues so far. Also, their prices are pretty fair. Definitely recommend it if you need a hassle-free RSS tool!

They are not very professional. They sent me a "trial is over" thru the RSS FEED where it went to a public place. Very shady also to charge $100/year for 3 lines of code that they wrote once.

I am using the app now and all my feed is not showing up. I selected 50 but it is only showing 25 stories sucks cause I'm paying for this. Customer service not helpful I am thinking about cancelling

Doesn't work, just took my email address

12-14-23 update I changed my rating from a 1 star to a 5 star because Jackie from RSS has responded to all my support emails. They are working to change their customer support. I appreciate how they turned this around. I have reached out several times by email and received a response within 1 day. Jackie let me know they are working on getting a ticket system in place. We will continue to use their service. Jackie apologized for not responding to my other support issues. This particular software allows you to pull in Rumble feeds. So far this works for us and they are making an effort to change their customer support. Thank you for stepping up and changing this. If you need to reach out to them check the Terms and Service page they provide an email.

July 9, 2023 Terrible customer service. The app is good, but since some changes, the filter no longer works properly, and some other features do not work properly. I have been trying to reach out to customer support since January 2023. Yep, you read this correctly, and still no response. Their customer support is nonexistent for me. I have constantly emailed them and on chat. Asking if everything is going well. Nothing, no response, nothing. Rss.app if you read this, how can you run a business and not support the customers who provide you the business?

The service itself is indeeed one of a kind, hence it becomes a problem as there is no real alternative that allows creating feeds from websites and social media in such a an UX friendly fashion.

Overall getting rss data works very, very well and if you have a bit of knowledge this tool is flexible and can be adjusted to your needs.

However, there are some problems with refresh rates in the pro plan depending on the type of site you parse.

The biggest problem we have though is the customer support or the lack thereof to be exact.

Answering takes ages, up to weeks even and you need to send loads of emails and chat messages for them to initially respond, so forget about any urgent fix.

Such a helpful website. Super easy to use and I can make feeds from websites that don't provide them to me. The only downside is support is a little slow, but they are helpful when I need help. Also, they are very responsive to feature requests. If you email them a feature request, they usually take about a week or 2 to build it for you.

I recently started using rss feeds for 3 months now, and my first rss software platform is the rss.app!

For a first timer like me, I appreciate how user friendly this generator is. It was easy to navigate their website making it more convenient for me learn about rss feeds in a short time.

Rss.app helps me stay up-to-date with the latest news, updates, and information from my favorite websites. It's an efficient way to manage and track my contents as a marketer.

I also love how their features offer flexibility and customization, which can be very beneficial to someone who wants to personalize their feeds.

Furthermore, my only concern is the Instagram RSS feed updates. Sometimes, it'll take an hour to update the feed (that's okay) but there are times where I might appreciate it more if it updates real-time. But that could also be an issue on Instagram's end.

In summary, rss.app is an excellent tool to consider to efficiently manage and track RSS feeds. Its customization features, integration support, and ability to generate RSS feeds for any website make it reliable.

Update: I contacted their support about this issue. They refunded me, and changed the UI to make things a lot more clear.

I have no plan to resume using RSS.app, but I acknowledge that they are reactive and they listen to their customer.

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Initial review:

When you buy a pay plan and downgrade to a free plan, you're not downgraded at the end of the plan you paid for. You're downgraded right away. It means that you have paid for a service that you cannot use. I paid for a month and literally never had the chance to use what I paid for. And when you downgrade, there is no warning, no message, nothing to warn you that you will lose your features right away.

Plus, the web scrapping tool they offer doesn't work: I tried it on three different websites, success rate was 0%.

Do yourself a favor and use Visualping.io or literally anything else.