RSC New Homes Reviews 247

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making the entire process easy to understand and stress-free. Many people highlight the exceptional customer service, noting the team's ability to provide clear explanations, guidance, and support throughout their journey. Reviewers frequently mention the efficiency of the service, with quick response times and constant updates, ensuring a smooth and seamless user experience. The company is often commended for going above and beyond to find the best deals and for being proactive and supportive, especially for first-time buyers.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers highlight the efficiency,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the professionalism,... See more

User experience

Customers consistently note positive experiences with the user experience. Many first-time buyers, who... See more

Response time

Users describe positive interactions with response times, consistently highlighting prompt and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To Steven & all who helped us from RSC when buying our first home, thank you so much for all your help, guidance and support to two, slightly clueless, young but now proud homeowners. We couldn’t have... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Amazing Service from Charlotte Charlotte at RSC New Homes was fantastic from start to finish. She made the whole mortgage process easy to understand and completely stress-free. Always pr... See more

Rated 5 out of 5 stars

As a first time buyer, the buying process was a little daunting. Didn't really understand everything and felt open to being ripped off a little bit but the service provided (by Tolga Koch) was very op... See more

Rated 5 out of 5 stars

Fantastic company. Steven was our advisor and he went through everything from start to finish and found us the best deal that would still be valid as it was 10 months from our first conversation to co... See more


Company details

  1. Mortgage Broker

Written by the company

RSC have financial advisors across the UK, available seven days a week, to give you tailored advice, to help you search for the most suitable; mortgage, protection and insurance products. With appointments available over the phone, and face to face. Our experienced advisors can advise and arrange all types of mortgages from new build, to subsequent mortgages and re-mortgages for your primary home as well as long term property investments with Buy-to-Let properties. We are also able to offer advice on mortgage protection and associated insurances, allowing us to take care of all your financial worries.


Contact info

4.9

Excellent

TrustScore 5 out of 5

247 reviews

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Rated 5 out of 5 stars

This is my second time dealing with RSC…

This is my second time dealing with RSC new homes, first was with my residential home and then the buy to let. RSC are so reliable, professional and they go all the way out to ensure that you get a good mortgage deal. This review won’t be complete without mentioning some specific people, I worked with Andrae Thompson and Julie Turner, they were absolutely fantastic, they listen, follow up and ensure that the mortgage deal gets approved. Infact they deserve a raise!!!
RSC are also very good in helping people on Tier 2 visas get mortgage deals so if you are in such a position looking for a sure mortgage adviser then they are the go to. They are 💯 reliable. I would have loved to give more than a 5 star if I could. You can never go wrong with RSC to be fair.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

As a first time buyer i found RSC to be…

As a first time buyer i found RSC to be great, plenty of information was given to me and whenever i had any questions or queries they where more than happy to explain to me, i also had to get a mortgage extension due to it running out before the house was complete, once again when i contacted them they knew this already and explained the procedure to move forward, everything was just so easy on my end and i would definitely recommend them to anyone looking for a broker going forward.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

We had been searching without success…

We had been searching without success in securing a mortgage due to our earnings coming from USA in the form of Euros. Joanne utilised her expertise and navigated us to an agreement in principle and then securing an offer with a lender. Without Joanne's help we may not of been fortunate to secure a mortgage. This was all to the great Joy of my Wife. Joanne was on the ball every step of the way, huge amounts of knowledge is this field which made us feel confident we were in the right hands. Top notch service from start to finish and would highly recommend this company to anyone who needs help finding the right mortgage for their circumstances.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful team

Really helpful team, understands your needs and works hard to get the best outcome. Both Joanne and Denise went above and beyond our expectations.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

The entire process was made easy with…

The entire process was made easy with great communication throughout. Kurtis and Emma were fantastic and Arran with follow ups and understanding my situation made me know I was in good hands! Thank you for making this a pleasurable process.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing as always!

Have been using RSC Homes since moving into my property. They have always been really helpful and professional. I would recommend them 100%, they literally take the stress away when its time to renew your mortgage.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Great services though out

I have been using RSC New Homes for my mortgage from the day I bought my house as a first time buyer.

I have always had the same mortgage advisor who has gone through everything to make sure I was happy and understood everything during the mortgage process. I have remained with as they always make contact prior to my mortgage deal coming to an end so that we can discuss and sort out what we do next with plenty of time to get it sorted, keep up the great work and service.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Experienced, friendly, professional, lovely people!

We just recently completed on our first house and chose RSC as our financial advisors to help us through applying for our first mortgage. We have received the best standard of customer service that we could have wished for from every professional at the company. They have given us the expert advice, support and prompt responses that we needed to help us make what we thought would be a very stressful process, a smooth sailing few months! Thank you to RSC! We couldn’t recommend you enough! Olivia and Jack😊

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Great Service, Always Very Friendly

RSC has helped my mum, my sister, and now me with our mortgages, and each experience has been fantastic. From securing the mortgage in principle to completing the purchase of our house, they’ve been excellent every step of the way. They’ve always been readily available over the phone to answer any questions, and their regular check-ins to ensure we understood everything have been invaluable—especially as first-time buyers.

A special shoutout to Joanne, Josh, Tom, Sabrina, and Emma! Thank you all for everything you’ve done!

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Customer service was great

Customer service was great. Really easy to deal with and very personable. Ended up getting me a mortgage deal at a rate that was lower than any I could find. Not pushy and happy to work with you over the lifetime of your house to get you the best deal and deal with the bank so you don’t have to

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service! 😊

me and my family are very happy with the customer service! everything explained honestly and professionally. Mrs. Emma Dearden very cheerful and friendly woman if you have any questions do not be afraid to ask she will explain everything to you and help you 😊 best regards Dawid Adamski with family.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service from RSC New Homes

I had a service from RSC New Homes for getting the best offer for the mortgage. Tolga from the RSC New Homes team helped me a lot. He collated the best options for me with high quality including all the details and prompt support.
Really appreciate Tolga and the wider RSC New Homes team.
Thank you!!
Murat

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful

Matthew and the rest of the team have been great, talking us through options and answering any questions. As first time buyers it was great to have people who we could get advice and be given options

22 November 2024
Unprompted review
Rated 4 out of 5 stars

I had a great experience with RSC New…

I had a great experience with RSC New Homes. The entire process was smooth, thanks to clear communication and quick responses from the team. Ian was particularly helpful, always listening and answering our queries, which made buying a home less stressful after multiple failed attempts. Their customer service stood out from start to finish, and I managed to get my mortgage sorted efficiently, even as a self-employed individual. The team is well-trained and responsive, ensuring no hiccups even when someone is away. I would definitely recommend them. Thank you, RSC New Homes! ⭐⭐⭐⭐

20 October 2024
Unprompted review

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