RSC New Homes Reviews 242

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the mortgage process easy to understand and stress-free. Many people highlight the exceptional customer service, noting the team's ability to provide clear explanations, guidance, and support throughout the entire journey. Consumers frequently mention the efficiency of the service, with quick response times to inquiries and regular updates. The user experience is often described as smooth and seamless, with many appreciating how the company takes away the stress of finding the right mortgage.

What people talk about most

Staff

Consumers consistently find staff to be positive. Reviewers frequently praise the team for being... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

User experience

People report positive experiences with user experience, often highlighting how the process, which could have... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently highlight the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To Steven & all who helped us from RSC when buying our first home, thank you so much for all your help, guidance and support to two, slightly clueless, young but now proud homeowners. We couldn’t have... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Amazing Service from Charlotte Charlotte at RSC New Homes was fantastic from start to finish. She made the whole mortgage process easy to understand and completely stress-free. Always pr... See more

Rated 5 out of 5 stars

As a first time buyer, the buying process was a little daunting. Didn't really understand everything and felt open to being ripped off a little bit but the service provided (by Tolga Koch) was very op... See more

Rated 5 out of 5 stars

Fantastic company. Steven was our advisor and he went through everything from start to finish and found us the best deal that would still be valid as it was 10 months from our first conversation to co... See more


Company details

  1. Mortgage Broker

Written by the company

RSC have financial advisors across the UK, available seven days a week, to give you tailored advice, to help you search for the most suitable; mortgage, protection and insurance products. With appointments available over the phone, and face to face. Our experienced advisors can advise and arrange all types of mortgages from new build, to subsequent mortgages and re-mortgages for your primary home as well as long term property investments with Buy-to-Let properties. We are also able to offer advice on mortgage protection and associated insurances, allowing us to take care of all your financial worries.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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Rated 5 out of 5 stars

Wonderful Experience

I had an amazing experience with RSC New Home throughout my new home mortgage application. From the very beginning, the team made the entire process smooth, clear, and stress‑free.

A special thank you to Tolga, Ratna, and the rest of the team for their outstanding support. They were always patient, knowledgeable, and ready to guide me through every step. Their communication was excellent, and they consistently went above and beyond to make sure I understood my options and felt confident in every decision.
Thanks to their dedication and professionalism

16 March 2026
Unprompted review
Rated 5 out of 5 stars

To Tolga and all the Team who help us…

To Tolga and all the Team who help us at RSC new homes. We are extremely grateful for the support and professionalism shown by the team throughout our mortgage application. They were very responsive, explained all the options clearly, and worked hard to find the best deal for us. Your guidance made what could have been a stressful process much easier. I highly recommend their services to anyone looking for expert mortgage advice.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

First-time buyer

As a first-time buyer, I had a lot of questions, but my mortgage advisor, Ailish, made the whole process much easier. She explained everything clearly, was incredibly patient, and was always available to answer my many questions. Her support and guidance was greatly appreciated throughout the process. I’m very grateful for her help and would highly recommend her to anyone looking for a reliable and helpful mortgage advisor.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience using…

We had an excellent experience using RSC New Homes for our first ever mortgage application, and we were lucky to be looked after by Tolga Koch throughout the entire process. As first-time buyers, we were naturally a bit overwhelmed at the beginning, but Tolga made everything feel straightforward and manageable.

We couldn’t recommend him highly enough!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

First Time Buyer - Great Experience

As a first time buyer, Tolga kept everything simple and explained things in good detail. Provided good advice and very helpful. Always in regular communication and checks in if couldn't make calls or meetings. Would definitely recommend.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Going through the mortgage process with…

Going through the mortgage process with RSC New Homes was straightforward, Josh in the new enquiries team and Tahira the mortgage advisor were big great.

I would recommend them if you’re looking to get a mortgage for both new builds and existing properties.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Best broker

Tahira and Lucy are turning our dreams into reality. I can not express my gratitude, thank you so much. Amazing service and communication throughout.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

I wanted to share my sincere thanks for…

I wanted to share my sincere thanks for the support I received while purchasing my first home. As a first-time buyer, the process felt overwhelming at times, but the guidance, patience, and professionalism from your team made a huge difference.

A special thank you to Tolga, who was an incredible help throughout. Tolga was knowledgeable, approachable, and always took the time to explain things clearly, which really helped me feel confident in the decisions I was making. Nothing ever felt like too much trouble, and the communication was excellent from start to finish.

I would also like to recognise the wider team. The overall service was efficient, supportive, and reassuring during such an important milestone in my life.

Thank you again for helping make my first home purchase a positive and smooth experience.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

First time buyers.

We had a great experience with RSC New Homes. As first time buyers, they made the whole mortgage process clear and stress free. A special thanks to Reiss, who supported us every step of the way and helped me and my partner secure our first new home. Highly recommend!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

RSC have been brilliant from day one

RSC have been brilliant from day one. They are so supportive and look after all your needs. We have peace of mind knowing we have the right mortgage and protection for us. Glad to be a customer of their's!

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Most helpful young lady

One 9f the most stressful things in life is buying a new home. As an older couple the whole thing was very daunting.
AILISH KENDRICK was assigned us. Nothing was too much trouble for her. She did have a day off during the process, and everything nearly fell apart (we did tell her not to have anymore time off...hahaha)
She is extremely knowledgeable and a nice person to speak to. Any problems we had were resolved. If you're choosing a new home and using RSC...I recommend asking for Ailish

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

This is not the 1st time I have used new homes and I couldn’t fault them. Tahira had a professional yet very friendly and personable approach and made the process very easy and eased our doubts we had about certain aspects of applying for our mortgage. Everyone we have dealt with has been wonderful and would recommend them to anyone to help take away the stress of finding the right mortgage.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Thanks to the RSC team!

Thanks to Tolga, Danielle, Denise & Rosa for their help and advice to facilitate the move to our new home.
We had a tight deadline for the move and the team worked quickly to make sure everything was in place.

They were helpful with enquiries and we were kept well informed throughout the process.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Clear Guidance you can trust

As a first time buyer, the buying process was a little daunting. Didn't really understand everything and felt open to being ripped off a little bit but the service provided (by Tolga Koch) was very open and honest through out. The fees he was able to obtain for me seemed fair, for both the mortgage and life insurance, and I couldn't better them doing my own searches afterwards so fair enough I feel. Overall, very friendly and efficient service provided. Thank you Tolga.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Tolga Koch & Sean Wooller

Tolga Koch and Sean Wooller helped endlessly for our first time buying a house and couldn't have been more informative and supportive. Everything went smoothly and whole process was seamless. As first time buyers we didn't have a clue as to the process and was helped all the way by everyone involved at RSC. Thanks again would highly recommend!

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Tolga Koch was absolutely fantastic

Tolga Koch was absolutely fantastic in helping me secure an excellent mortgage offer for my first home purchase. As a first-time buyer, the process can feel overwhelming, but Tolga made everything clear, straightforward, and stress-free from start to finish. He was always available to answer questions, explained every step in plain language, and worked tirelessly to find a mortgage deal that truly suited my needs. I felt fully supported and confident throughout the entire journey. I couldn’t recommend Tolga highly enough to anyone—especially first-time buyers—looking for expert, reliable, and genuinely helpful mortgage advice.

22 December 2025
Unprompted review

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