Ive not had hot water for 7 months, ive been scammed, then fooled again by another so called plumber, who took money, roughly assembled the heater and left it not working, leaking and a live electric... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Tim came out at short notice and went above and beyond to resolve a badly leaking shower for our very elderly mother. It was late evening just before a bank holiday weekend and he was fantastic in so... See more
We had RPM Plumbing and Heating replaced an old tired boiler with a new combi and move it to another room. From quote to booking and carrying out the work, we found the service second to none. Rich w... See more
Company replied
Responded quickly to my message. RPM always carries out work required, this time an annual gas check, efficiently and swiftly. Report from tenant was also very positive. Price fair. Happy to reco... See more
Company details
Written by the company
Diamond Accredited installers of Worcester Bosch Boilers for Gas and Oil. All aspects of Heating undertaken, most Plumbing repairs too.
Contact info
12 Holmwood Avenue, DY11 6DA, Kidderminster, United Kingdom
- 07813684173
- rpm.richardmonger@gmail.com
- rpmplumbingandheating.com
4.9
Excellent
507 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Boiler service
Richard is reliable, efficient and knowledgeable. Coaxes our ancient system to keep going. Always friendly and polite. Thank you.
20 September 2025
Reply from RPM Plumbing & Heating Limited
Thank you for the fantastic feedback! It was a pleasure to serve you again
Reply from RPM Plumbing & Heating Limited
We’re so glad you’re happy with our service! Thanks for taking the time to leave a review!
Service to our boiler, definitely recommend
Service to our boiler, definitely recommend ...knowledgeable, efficient, didn't rip us off and most of all cheerful ... already booked for further jobs....thank you
20 September 2025
Reply from RPM Plumbing & Heating Limited
Your appreciation means so much to us! Thanks for your 5 star review and your trust in RPM!
Great efficient service
Great efficient service. Came out asap and fixed boiler. Very impressed. Would very much recommend this company.
3 September 2025
Reply from RPM Plumbing & Heating Limited
We’re grateful for your support and thrilled to see your positive feedback! Thank you!
Great communication & quick resolution
Great communication. Quick response, and visit to fix the issue.
26 August 2025
Reply from RPM Plumbing & Heating Limited
Thanks for the amazing review!
Highly recommend ROM This is the 2nd…
Highly recommend RPM . This is the 2nd home we’ve employed RPM to supply and fit a new boiler. Fast response. Great communication. Staff are friendly. Fully confident in their skills. Respectful of our property.
In our view very competitive and only the best products used.
20 August 2025
Reply from RPM Plumbing & Heating Limited
Your 5 star review made our day! Thank you for choosing RPM!
Friendly, efficient, no fuss. I’m impressed.
Quick, friendly response and an efficient, very clean and tidy, no-fuss speedy service at a reasonable cost. I’m always impressed.
16 August 2025
Reply from RPM Plumbing & Heating Limited
Thanks for your wonderful review! We’re so glad we could help
A great team
A brilliant service experience, very quick and efficient from friendly guys.
12 August 2025
Reply from RPM Plumbing & Heating Limited
What a fantastic review, thank you! We look forward to helping you again in the future
Reply from RPM Plumbing & Heating Limited
We’re so grateful for your 5 star rating! Thank you for leaving us a great review!
Excellent service (new boiler)
From first contact and quote to invoicing Richard @ RPM was a pleasure to deal with. I sought five quotes for new boiler - RPM was by far the best value and followed that up by carring out work on time and to good standard. I would recommend RPM to anyone that needs a new boiler fitted in Kidderminster area.
5 August 2025
Reply from RPM Plumbing & Heating Limited
Thank you for your kind feedback! It’s always our goal to deliver exceptional service!
Reply from RPM Plumbing & Heating Limited
It’s wonderful to know you’re happy with our work! Thanks for your feedback and your trust
Reply from RPM Plumbing & Heating Limited
We’re so pleased you had a great experience! Thanks for sharing your thoughts!
Fault quickly identified and quickly fixed
Fault quickly discovered. Necessary work done quickly and effectively
25 July 2025
Reply from RPM Plumbing & Heating Limited
We’re delighted to hear you’re satisfied with our service. Thank you for the fantastic review!
Reply from RPM Plumbing & Heating Limited
Your positive feedback is the best reward for our hard work. Thanks so much!
Reply from RPM Plumbing & Heating Limited
We’re thrilled you’re happy with our service! Thank you for your kind words!
Reply from RPM Plumbing & Heating Limited
We’re so pleased to see you’re happy with our service. Thank you for the kind words!
Always there when I need them
Always there when I need them, great quality work and very fair prices. I wouldn’t use any one else
17 July 2025
Reply from RPM Plumbing & Heating Limited
Thanks for your amazing review! We’re always here to help when you need us!
Reply from RPM Plumbing & Heating Limited
Thanks for your amazing feedback! It’s a pleasure working with customers like you
Reply from RPM Plumbing & Heating Limited
Your fantastic feedback means so much to us. Thanks for letting us assist you!
Reply from RPM Plumbing & Heating Limited
Thanks for your glowing review! It’s wonderful to know you’re happy with our work!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.