RPM Plumbing & Heating Limited Reviews 

507
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high quality of plumbing and heating services provided. Customers frequently praise the friendly, polite, and professional attitude of the staff, noting that engineers make interactions extremely pleasant and reassuring. Engineers arrive promptly at short notice, complete complex repairs and installations efficiently, and always leave work areas exceptionally clean and tidy. However, some people also noted that the company offers great value for money alongside very reasonable and transparent prices. Consumers frequently emphasize the reliable, prompt communication and trustworthy ongoing maintenance support received over years of loyal service.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting excellent workmanship from start... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as polite, friendly, and... See more

Price

Users describe positive interactions with price, consistently reporting fair costs and reasonable rates for... See more

Response time

Consumers appreciate the positive response times, highlighting efficient and super fast communications.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive not had hot water for 7 months, ive been scammed, then fooled again by another so called plumber, who took money, roughly assembled the heater and left it not working, leaking and a live electric... See more

Company replied

Rated 5 out of 5 stars

Tim came out at short notice and went above and beyond to resolve a badly leaking shower for our very elderly mother. It was late evening just before a bank holiday weekend and he was fantastic in so... See more

Rated 5 out of 5 stars

We had RPM Plumbing and Heating replaced an old tired boiler with a new combi and move it to another room. From quote to booking and carrying out the work, we found the service second to none. Rich w... See more

Company replied

Rated 5 out of 5 stars

Responded quickly to my message. RPM always carries out work required, this time an annual gas check, efficiently and swiftly. Report from tenant was also very positive. Price fair. Happy to reco... See more


Company details

  1. Plumber
  2. Heating Contractor
  3. Boiler and Heating Service

Written by the company

Diamond Accredited installers of Worcester Bosch Boilers for Gas and Oil. All aspects of Heating undertaken, most Plumbing repairs too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

507 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(507)

110 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service as usual at a good price

Great service as usual at a good price. Would definitely recommend.

30 March 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

It’s always a pleasure to hear from satisfied customers. Thank you for your recommendation and 5 stars!

Rated 5 out of 5 stars

Great service

Great service, good price and nice people

21 March 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for sharing your experience. We’re delighted you’re happy with our service, price and people!

Rated 5 out of 5 stars

highly recommend 5*

had had some bad experience with plumbers I can say to say he was like a breath of fresh air highly
recommend

16 March 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We appreciate your 5 star feedback! It’s fantastic to know our service met your expectations. Thanks for choosing us!

Rated 5 out of 5 stars

Fantastic job!

Fantastic job! Richard was really great to work with and the gentleman who came to fit the new boiler (also called Richard) was so easy and polite, the boiler works so well, I would thoroughly recommend RPM Plumbing & Heating, defiantly 5*.

18 March 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your 5 star feedback is greatly appreciated. Thank you for letting us assist you and sharing your positive experience!

Rated 5 out of 5 stars

I didn’t have to wait

I didn’t have to wait. The engineer came on time and was very helpful, efficient and a nice and friendly person.
He cleaned up after him and explained how the boiler works
I would definitely recommend them.

16 March 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your positive experience is what we aim for every time. Thank you for your kind words and 5 star review!

Rated 5 out of 5 stars

Excellent service

Excellent service didn't have to for our problem to be solved fast and efficient would recommend this company

12 March 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for your amazing feedback and 5 star review!

Rated 5 out of 5 stars

Excellent and friendly service

Excellent and friendly service, very impressed.

13 March 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your feedback is greatly appreciated. Thanks for your support and 5 star review!

Rated 5 out of 5 stars

Rich at RPM Plumbing & Heating is…

Rich at RPM Plumbing & Heating is absolutely fantastic. He’s been a real lifesaver on several occasions. He’s incredibly knowledgeable, honest, trustworthy and efficient. I’ve used Rich many times and his work ethic is second to none. It’s rare to find someone so reliable and straightforward, and his honesty is hugely appreciated. I’ve already recommended him to friends and family and will continue to do so.

9 March 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

It’s always a pleasure to hear from happy customers. Thanks for the 5 stars and great feedback!

Rated 5 out of 5 stars

Excellent team work

Very nice team.Polite and on time.Work up to standard, gas boiler serviced and 2 toilets repaired.
Third year here and always good service.

26 February 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re delighted to know you’re happy with our work. Thanks for your review and repeat custom!

Rated 5 out of 5 stars

A very efficient and quick response to…

A very efficient and quick response to my heating problem which was much appreciated.
Many thanks Richard.

27 February 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so pleased to know you’re happy with our service. Thanks for your support and 5 star review!

Rated 5 out of 5 stars

Great service with a smile.

Great service with a smile.

22 February 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your feedback brightens our day! Thanks for your support and your fantastic 5 star review!

Rated 5 out of 5 stars

Fantastic

Richard did a fantastic job. His communication was spot on. He was reliable, polite and friendly. I would highly recommend.

26 February 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so pleased you’re happy with our service. Thanks for your fantastic 5 star review!

Rated 5 out of 5 stars

Great service as always

Great service as always. Richard is a highly skilled professional and always does an outstanding job.

18 February 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

It’s always a pleasure to hear from our satisfied and loyal customers! Thank you for your 5 star review!

Rated 5 out of 5 stars

Very pleased

Very pleased. Fitted in work at short notice.

22 February 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for your wonderful review! We’re so glad we could help!

Rated 5 out of 5 stars

Consistently friendly, knowledgeable and reliable

Richard was recommended to us by a friend. He is consistently friendly, helpful, knowledgeable, and very reliable for all CH and plumbing work. I've been using his company for several years now, during which time he has maintained our CH, and installed a new boiler and undertaken plumbing work for our daughter. All work done efficiently and to a high standard. Highly recommended!

19 February 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

What a fantastic 5 star review, thank you! We look forward to helping you again in the future!

Rated 5 out of 5 stars

Excellent service

Excellent service, very professional and super fast communications.
Would highly recommend.

18 February 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

What a fantastic review—thank you! We look forward to helping you again in the future!

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