Rpgmapsforge Reviews 463

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 419 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting the staff's helpfulness and positive attitude. People appreciate the quick response times, with many mentioning that their issues were resolved smoothly and efficiently. The overall user experience is often described as positive, with consumers finding the products easy to use and well-organized. However, some people were dissatisfied with the product itself, specifically mentioning that the listings did not clearly indicate that it was a digital-only product, leading to confusion and disappointment for those expecting physical items. Conversely, a small portion of people felt the product was good, but the presentation made it seem simpler than it actually was, requiring a certain level of skill to use effectively.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers expressed satisfaction, praising the... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and accessibility for... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and quick... See more

Response time

People report positive experiences with response times, often highlighting the promptness and helpfulness of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When I came across an ad about this product, I knew it would be the perfect gift for my boyfriend for Valentine's Day. The art is really beautiful, and you get a lot of explanations to guide you t... See more

Rated 5 out of 5 stars

I purchased this for my students to learn to work together. They are really enjoying the game. I have adapted it a bit (using my own D&D materials) to give them a few more options leveling abilities... See more

Rated 5 out of 5 stars

My girlfriend and I play TTPRG's pretty often and when we saw the set of three date-night D&D campaigns we were so excited to try. Innitially I had issues downloading the files but the response from t... See more

Company replied

Rated 5 out of 5 stars

My wife and I thoroughly enjoyed their bundle with 3 date night DnD stories. Romantic stories with some interesting plot twists. Nicely crafted maps and tokens to create the perfect atmosphere. There... See more



Contact info

4.1

Great

TrustScore 4 out of 5

463 reviews

5-star
4-star
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1-star

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing customer service!

Haven't gotten the product yet but had a hiccup in the ordering process and was able to reach out and get a response very quickly and get everything resolved. I'm very happy so far!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE

I made an unfortunate mistake of getting too excited and not reading the product description properly. I brought this without reading it was a digital or printed version of a D and D adventure! I contacted customer service explaining that I can't use the product and wanted a refund, and the customer service team was brilliant and hasty in their response. Understanding what this team does and what TRUE fans of D and D they are, the love is there...I just missed what the product was, I recommend them if you want a loving date night for a couple of D and D enthusiasts or fresh players!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I ordered a date night bundle which was very reasonably priced and it arrived immediately. Everything arrived correctly and I had all the necessary files however there was an issue and I couldn’t download it. I sent an email asking for assistance with this and within 20 minutes I had been emailed back and they had sent a solution which worked perfectly. Amazing company fantastic customer service. Highly recommend.

5 February 2026
Unprompted review
Rated 4 out of 5 stars

Complete, affordable and very good support

Products are super useful and appreciated ! There was a good promotion which made them affordable for me. The only thing is that I struggled a lot to download and use everything at first but the team was super helpful and friendly. They helped me and now I can create amazing maps !

5 February 2026
Unprompted review
Rated 5 out of 5 stars

I tried to play dnd with my girlfriend…

I tried to play dnd with my girlfriend a lot of time without success, but when she tried dnd date night she was so happy that she assedio me to buy otterrai adventures

3 January 2026
Unprompted review
Rpgmapsforge logo

Reply from Rpgmapsforge

Hello,

Thank you very much, Francesco! 😊
Knowing that you finally got to have fun together at D&D is exactly why we created Date Night. We're so happy she enjoyed it so much she wanted more adventures!

Thank you so much for your trust and for the review 💛

Rated 1 out of 5 stars

This is a digital download the advert…

This is a digital download the advert is very misleading. Very disappointing! Ive brought numerous murder mystery games and thought naively that this would be the same.

5 February 2026
Unprompted review
Rpgmapsforge logo

Reply from Rpgmapsforge

Hi Anna,

thank you for sharing your experience. I’m genuinely sorry to hear that this felt disappointing, especially if you were expecting something similar to a physical murder mystery game.

I’d like to clarify, as transparently as possible, that the product is fully digital. This is indicated on the product page and during checkout, which is also why no shipping address or delivery options are requested. That said, I completely understand how the visuals and presentation could have created a different expectation, and I’m sorry for that confusion.

Our intention is never to mislead, and we truly value this kind of feedback as it helps us improve how clearly we communicate the format of our products.

If you ever wish to reach out directly, we’re always happy to assist, explain how the content works, or discuss possible solutions.

Rated 5 out of 5 stars

Couples adventures super approved!

We purchased the three adventures for couples. We've been D&D players for about 25 years, so we're quite demanding. The material is really well-made, rich, and offers a wide range of customization options, such as character sheets. We've started one of the adventures and it's proving to be very enjoyable, with accurate descriptions and great attention to detail. Highly recommended!

3 February 2026
Unprompted review
Rpgmapsforge logo

Reply from Rpgmapsforge

Hello Sara,

Thank you so much for taking the time to share this, it truly means a lot to us.

Hearing this from players with 25 years of D&D experience is especially meaningful. We put a huge amount of care into making these adventures feel rich, flexible, and respectful of the game, so knowing you’re enjoying the descriptions, customization options, and overall flow really makes our day.

We’re also very happy to hear you’ve already started one of the adventures and that it’s proving enjoyable at the table. That’s exactly what we hope for when couples sit down to play together.

Thank you again for the trust and the kind words. Wishing you many more great moments and stories together, and feel free to reach out anytime if you need anything.

Rated 4 out of 5 stars

I was unsure at first

I was unsure at first. I thought it was a scam. I tried to download my purchase and it would not work. It was a user issue and the products seem good thus far. I am going to print and laminate them before playing.
I did contact customer service but in the end I did not need them. They did respond and I felt like I was supported.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Ordered the Date Bundle

Ordered the Date Bundle, but wasn't able to get to the content. Reached out to the team for help, and they were very quick to get back to me and clear things up. Super helpful and nice, and now I've got my great content to try out!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Looks cute and good service!

I love playing DnD with my husband and now we have a few stories to play together. I'm super excited to get into all of the content and use all of the printables!
I asked for help in an email and they got back to me promptly and super friendly!

19 January 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a dnd date night game and…

I purchased a dnd date night game and it wouldn’t download. I contacted company 6 times and haven’t got a reply. They are a scam do not trust

3 February 2026
Unprompted review
Rpgmapsforge logo

Reply from Rpgmapsforge

Hi Sean,

That’s never the experience we want anyone to have.

I do want to clarify publicly that we have replied to your messages. It’s possible our responses may have landed in your spam/junk folder, which unfortunately happens quite often with download links and support emails.

The bundle is a fully digital product delivered via secure download link immediately after purchase. When downloads fail, it’s usually due to browser settings, security filters, or attempting to download entire folders at once.

If you’re still having trouble, please check your spam folder for our replies or contact us again and include your order number so we can prioritize it immediately. We’re more than willing to walk you through the download step by step until it works.

We genuinely want this resolved for you.

Rated 5 out of 5 stars

Excellent support!

Customer support responds quickly and clearly to answer a first time players questions. Very friendly and knowledgeable I can't wait for my wife and I to experience the stories together!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Hade a very pleasant experience after…

Hade a very pleasant experience after getting a but confused where to find my product reached out as was assisted but a very helpful woman call Rachel who straightened things out for me, one of the nices costomer service i have ever experienced.

3 February 2026
Unprompted review
Rated 4 out of 5 stars

Would purchase again

I've bought the brush-bundle and the rpg-masterclass course during the Christmas sale 2025. I am very satisfied and pleased with the material. The only one downside why I did not give full five stars is the fact that they show and use brushes in the video that were not part of the deal. That was a bit unfortunate. Everything else was top notch and I would buy it again. The brushes themselves are noticably handcrafted and well-made.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

They absolutely had my back with questions and help

I had a problem with my purchase, but when I made a comment about it online the support team co tacked me right away and made it right. I am super excited to introduce my wife to this, and kinda excited I can play after all these years. Great company, smart concept

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy the couple D&D stories!!!

Do not buy the couple D&D stories!!!
EVERYONE DO NOT BUY THE COUPLE D&D. It's 100% a AI created story, it's that bad. It's absolutely not good at all. On their vids they show plastic cards etc, but its a digital purchase. You have to print it out yourself or work on a tablet. It also says it's beginner friendly, that's a big lie! You do need to prepare a lot, do not buy!!!!

And the best part of it all. If you say this underneath their posts, they just delete all negative comments. Laughable.

18 January 2026
Unprompted review

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