It took almost a month for delivery…
It took almost a month for delivery also 3 shirts was ordered and only 2 was sent. This was a very bad experience.
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OUR VISION To become one of the best online retailers by providing the latest and greatest products and pleasing customers with a delightful shopping experience. We aim to establish 6 warehouses in 6 countries around the world while offering exceptional customer service directly from the United States. INTEGRITY Honesty is our most valuable asset and we believe that trust is the most essential thing when it comes to a company and its clients. Through this, we aim to build a fan base where every customer leaves with smiles on their faces. SECURE TRANSACTION We value and protect the safety of our customers’ personal details which is why we have also been certified and secured by McAfee, the world’s leading security brand. EASY RETURNS Enjoy a 30 day money back guarantee with no questions asked. CUSTOMER SERVICE Located in the United States we pride ourselves on offering exceptional customer service, making sure that every call ends with customer satisfaction.
Australia
It took almost a month for delivery also 3 shirts was ordered and only 2 was sent. This was a very bad experience.
Ordered two hats which were never shipped and never received. No refund.Shipping costs were added on. 100% fraud.
I have found nearly all these items on Aliexpress for about 1/3 the price. I have bought many items from Ali and as long as you use the size guides on each item properly, 95% of everything I bought has fit properly. I think Royaura is just reselling items off this website.
ordered two mustard Large shirts and received two small shirts . I will never buy from Royaura again
and when people who like the shirts , I will tell them
you can't trust to get the size you ordered .
I ordered all my shirts the same size, but the size VARIES ALL OVER THE PLACE. 1shirt i cant even get on, the next one fits like a dress!
Poor quality control
Hello
We are really sorry for the unpleasant shopping experience.
Our return warehouse is located in Guangzhou, China. And in the process of returning goods,the Custom tax you will be charged is high.
So to avoid the hassle to return the item back to us, how about we refund you 10% payment and you keep the item?And we can also offer you a good discount on your next time.
If you still want to return/exchange the package, please contact us again and we can offer you a return address.
Note: The shipping address on the original package is not our return address, if you return back with that address, we will not get your return package and we cannot refund/exchange for you in this case.
If you have any questions, Please don’t hesitate to email us
Best regards,
Phoebe
ROYAURA
Ordered a XXL shirt on 8/13/2021. Arrived on 9/1/2021. Shirt was way to small. Sent email same day for return instructions or refund if size not available. Second email sent eight days later on 9/9/2021. Still waiting for instructions, it is now 9/16/2021. Over one month and still not a happy customer. Going to more social media soon to announce my situation and very poor service from this company.
Please stay away from these Royaura crooks. They show you beautiful products on the internet; what you receive is garbage when you buy them. Do not be fooled. Report these scams to the Consumer Affairs Department in your state.
Ordered four men's shirts XL. Waited over 3 weeks.
When they showed up, two fit but other two EXTREMELY small and would probably fit a 10 year old. Actually one looked like a girls size blouse and did not even had a size inside. Sending back costs as much as shirts are worth. Poor company. Will never buy again and would advise anyone else to STAY AWAY
I have been waiting on my merchandise for three weeks, and still waiting. Royaura doesn't seem to care about customer service or refunding its customers. I will NEVER buy from them again!!!

Reply from Royoraa
Good customer service, good products, good prices overall good experience

Reply from Royoraa
I bought an iPhone case and screen protector and was so surprised by the quality of the products. They are so cheap but still great. The screen protector was especially good. It was easy to buy them and they arrived pretty quickly. Great website will use again.

Reply from Royoraa
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