Royoraa 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Home & Garden

Information provided by various external sources

OUR VISION To become one of the best online retailers by providing the latest and greatest products and pleasing customers with a delightful shopping experience. We aim to establish 6 warehouses in 6 countries around the world while offering exceptional customer service directly from the United States. INTEGRITY Honesty is our most valuable asset and we believe that trust is the most essential thing when it comes to a company and its clients. Through this, we aim to build a fan base where every customer leaves with smiles on their faces. SECURE TRANSACTION We value and protect the safety of our customers’ personal details which is why we have also been certified and secured by McAfee, the world’s leading security brand. EASY RETURNS Enjoy a 30 day money back guarantee with no questions asked. CUSTOMER SERVICE Located in the United States we pride ourselves on offering exceptional customer service, making sure that every call ends with customer satisfaction.


Contact info

All reviews

(14)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a reselling website

I have found nearly all these items on Aliexpress for about 1/3 the price. I have bought many items from Ali and as long as you use the size guides on each item properly, 95% of everything I bought has fit properly. I think Royaura is just reselling items off this website.

24 February 2022
Unprompted review
Rated 1 out of 5 stars

Just try to return something !

Hello

We are really sorry for the unpleasant shopping experience.
Our return warehouse is located in Guangzhou, China. And in the process of returning goods,the Custom tax you will be charged is high.
So to avoid the hassle to return the item back to us, how about we refund you 10% payment and you keep the item?And we can also offer you a good discount on your next time.
If you still want to return/exchange the package, please contact us again and we can offer you a return address.

Note: The shipping address on the original package is not our return address, if you return back with that address, we will not get your return package and we cannot refund/exchange for you in this case.

If you have any questions, Please don’t hesitate to email us

Best regards,
Phoebe
ROYAURA

1 October 2021
Unprompted review
Rated 1 out of 5 stars

Unhappy customer over shirt order

Ordered a XXL shirt on 8/13/2021. Arrived on 9/1/2021. Shirt was way to small. Sent email same day for return instructions or refund if size not available. Second email sent eight days later on 9/9/2021. Still waiting for instructions, it is now 9/16/2021. Over one month and still not a happy customer. Going to more social media soon to announce my situation and very poor service from this company.

16 September 2021
Unprompted review
Rated 1 out of 5 stars

Please stay away from these Royaura…

Please stay away from these Royaura crooks. They show you beautiful products on the internet; what you receive is garbage when you buy them. Do not be fooled. Report these scams to the Consumer Affairs Department in your state.

2 September 2021
Unprompted review
Rated 1 out of 5 stars

Ordered four men's shirts XL

Ordered four men's shirts XL. Waited over 3 weeks.
When they showed up, two fit but other two EXTREMELY small and would probably fit a 10 year old. Actually one looked like a girls size blouse and did not even had a size inside. Sending back costs as much as shirts are worth. Poor company. Will never buy again and would advise anyone else to STAY AWAY

17 August 2021
Unprompted review
Rated 5 out of 5 stars

The best

Shipping on time, definitely get more than your moneys worth

24 June 2016
Unprompted review
Royoraa logo

Reply from Royoraa

Thank you for the review, we are pleased to hear that you have had a wonderful experience with us!

Rated 5 out of 5 stars

Nice

Good customer service, good products, good prices overall good experience

29 May 2016
Unprompted review
Royoraa logo

Reply from Royoraa

Thank you for the review, we are pleased to hear that you have had a wonderful experience with us!

Rated 5 out of 5 stars

Beat My Expectations

I bought an iPhone case and screen protector and was so surprised by the quality of the products. They are so cheap but still great. The screen protector was especially good. It was easy to buy them and they arrived pretty quickly. Great website will use again.

14 May 2016
Unprompted review
Royoraa logo

Reply from Royoraa

Thank you for the review, we are pleased to hear that you have had a wonderful experience with us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look