Royalwalkumbrellas Reviews 9

TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

9 reviews

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Rated 3 out of 5 stars

Replacement RWU received with thanks.

I left a review earlier regarding an umbrella that had broken. I’d had it a month, used it and then had difficulty getting it up fully to extend. Also the parts that unfold outward to protect from the rain wouldn’t open up, one part appeared broken. I emailed RWU and I was requested to send photos of the umbrella and explain fully how I open/close it, I promptly responded with the information. Then I heard nothing back. Was concerned and a little confused to the wait, I also had the guarantee for the umbrella. Anyway… cutting a long story short, RWU have sent a replacement and I am happy to have received it. Thank you.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Guarantee

Royal Walk Unbrellas were excellent in responding to an issue with our closing mechanism on our umbrella. Emma was great in resolving our issue. Smart umbrellas with a great back up service.

Thanks
Gareth

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality, great colour and style

Excellent quality, really are windproof and worth every penny! Comes in a great selection of colours and a 2 year warranty too!
The customer service is amazing: one of the spokes had lost a little pin so became loose. I contacted Emma B about it and sent a photo. She immediately replied and sent a replacement out. Very impressed with the service. Will recommend

5 January 2024
Unprompted review
Rated 5 out of 5 stars

My partner was looking for a new…

My partner was looking for a new umbrella. The colour we wanted was out if stock on Amazon.
I looked directly on royalwalk website. Not only did they have the colour she wanted but they delivered from Bulgaria in record time. Thank you. Excellent customer service

27 December 2022
Unprompted review
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