royaloakcasino.com Reviews 62

I am trying to speak to customer services regarding a missing £20,000 I won that no longer shows on my account !! I will add more information in 24hr and add pictures as prove if things are not settle soon.

Very bad site there lots of better sites than this low rtp.games there not open

FULL SCAM BRO, DONT USE THIS WEBSITE

Keep getting text messages to sign up. Checked reviews and there were a couple of positive ones from the uk, when I went to sign up the uk isn’t an option in the countries list so I’m baffled as to how people have signed up. Wish they’d stop messaging if I can’t even join.

Although this is a foreign casino not regulated in UK ( like many others) ,I had a good experience here.
Vast amount of games from different providers, very good customer support through email.
Had several wins and the money were in my account in few days.

Always check to see if a site has a uk licence.....this site doesnt!!. In a nut shell,in theory you could win any amount of money,but they have no legal right to pay out,as they are not uk regulated!!..Check on the homepage of any site,the info is right at the bottom of the page. This site has no UK LICENCE!.

Completely fraudulent, withdrawal never arrived despite multiple assurances.

Had fraudulent transactions on my account after trying to deposit with this site please avoid

This is a scam website that has recently been blacklisted. I have had several fraud incidents on my account and I will report to police and gambling commission. When I confronted them about the fraud, they closed my account and said it was permanent.

AVOID

Anything to get out of paying or making you wait to put your money back in.

Can deposit an unlimited amount but as soon as you win anything significant you can only withdraw £500 at a time. Withdrawals take an absolute age to process as well so you could be waiting months to get your winnings back.

Avoid at all costs
Hidden charges for U.K. players (foreign currency charge)
You deposit £50 it shows in your bank at £53.53 then a £1.51 foreign currency charge! You can only withdraw £500 at once so if you win £1500 you have to wait for the first £500 to be processed before the next and next which could take weeks! The deposit option of Mastercard comes and goes!! I’ve asked for my account to be closed but only for 14days then 30days even tho I requested a permanent closure!!

Avoid Avoid Avoid

Never use this online casino, once you give your details there is no option to update and they will share with many other company, also they will send you lot of messages.😡😡

I have acound royal casino online for many years .And I have never won. Before you can win just little .but now totally not worth to play. No win 😢 only loses the money. And after bad mood and depression. And no it's nothing to do with luck. Som of my friends also played and no winners. Winners is only the owners of casino:)

Having read all the negative feedback i was very much doubting i would get any money back from these guys.

Having said that it took an age for my account to be verified and had to send alot of emails with alot of waiting for them to finally verify, although if i didnt email them im sure they'd have not got in touch with me.

Also when come to withdrawing i knew from previous reviews its only £500 at a time so if you win anything signifcant it could take many months to get your money back.

Having said all this... they did succesfully carry out my withdrawal and it did go in my account. So to clarify these guys to pay out. Just be very patient

Communication is poor. Live chat doesn't work and emails are ignored.
Many slots keep crashing mid bonus.
Depositing money is troublesome.
Withdrawing money is troublesome.

I joined to use the sportsbook which has now been taken away.

They will now not let me withdraw my money stating i have to use 100% of the money over to make a withdrawl.

Have you ever heard such nonsense?

Why should i play a casino game which i never have done in my lifw when the sportsbook i signed up for has been taken off the website..

This is a disgrace.

You must to question how these cowboy companies are bwing regulated in the UK..

UNDER NO CIRCUMSTANCES SHOULD YOU SEND A PENNY TO THIS DANGEROUS CON WORTHY ESTABLISHMENT

AVOID

STAY AWAY JOKERS AT WORK!!!

I deposited easily played and won then the trouble started I won £4,500 they’d not let me withdraw at once had to be in £500 withdrawals and they had to “clear” until the next request could go threw but they never came and they ignore you and act stupid asking if you had made a withdrawal when they can clearly see you have.

Terrible casino customer support reply then ignore you claim to be vip support to get more money off you.

I had a pretty good run on this site with no issues, deposits went through and winnings were paid out (£500 on one occasion). The casino element is awful and never win anything substantial but it wasn't bad for football betting (which I signed up for). Unfortunately my time and luck has come up with them, I deposited £60 (2 £30 transactions) on Friday 21st January and they never went on my account, the money has gone from my bank...No surprise they don't answer my emails now! Lesson learnt but could have been a lot worse!

It looks like I have also fallen prey to this scam casino. Honestly feels really bad.

I have lost a ton of money and they don't payout any winnings. Their support is a big farce with nobody responding to your questions. It's so obvious, but somehow I was so blind to not realize that I have been playing on an illegal casino run by criminals.

I wish I had read the reviews from the beginning.

An absolute scam! People will be very lucky if they win a fiver never mind owt else. Just take, take take! Its company's like this that need investigating. Iv never seen anything like it.. the casino is rigged to hell, its designed to just keep taking and not giving. Abit like I feel right now.lol. iv been bummed by scamming Singapore fraudsters. DONT USE THIS WEBSIGHT!!!!!