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Rated 5 out of 5 stars

Royal Educare is a reliable agency to work, They have a very good Team( Paul, Luke, Ieuan.) in the office ready to help and support you if you need work. They have loads of shift with good rate and a... See more

Rated 5 out of 5 stars

Great company to work for, been with the over a year now! Boys in the office are really good, when I started I was kept informed of the whole process. I had shifts straight away! I worked full t... See more

Rated 5 out of 5 stars

We are a social care provider and have worked with several recruitment agencies....these guys are the best by a mile. They understand our industry and particular needs and engage us in just the right... See more

Company replied

Rated 5 out of 5 stars

I have been working for Royal Educare for just over a year, the nicest employers ever.Liam, Ieuan and Paul are awesome, they don't just see if you can work, they check on you as a person as well, The... See more

Company details

  1. Recruitment Service

Written by the company

The leading #recruitment experts across #SouthWales. #Mentalhealthservices #Learningdisabilities #Carehomes #Hostels #Supportedliving #Specialeducation


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

73 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Worked here too long now ..

I have been working for this company for around 4 and Half years on and off, I remember when they had just started, they were Royal Healthcare then! It has been a pleasure to watch it grow in to the company it is today. like all companies you will find there are ups and downs and yes there have been downs with this amazing company, and not at all at the fault of Alex or Victoria, whom are both wonderful to work for. in the Bridgend area there are both Paul and Liam with whom I have contact with for shifts, and both have been plonkers at times seemed to have pulled their boot strings up lately and are doing a great job.

This fantastic group of people are great to work for when your looking for flexible shifts and for me as a student this is great.

The only thing I wish that could change, and this is just from recent experience and seems to be on the mend, is the amount of shifts they offer to new starters to keep them, but then seem to forget about those of us who have been with them for a long time.

Just to conclude this verbal fart of a review, don't miss out working for this company, they make everyone feel valued and welcome and are easy to talk to, should any issues arise.

26 February 2021
Unprompted review
Royal Educare logo

Reply from Royal Educare

Hi Casey,
Thank you very much for the honest words, the review did bring us a smile. We will ensure Paul and Liam keep those boot strings tight. Keep up the good work as always.

Thank you,
Royal Educare.

Rated 5 out of 5 stars

So I signed up one week

So I signed up one week, had an interview the week later and I'm over the moon to say not only me but my partner AS WELL start our new jobs next month. Both had a guy name Paul. Fantastic bloke. Helpful, supportive, friendly and all round top man. If anyone's looking to start a job and needs advice or support Paul's the man to go too.. If I could give him a hug I would (unfortunately covid 19!) thanks for everything 😊

7 February 2021
Unprompted review
Royal Educare logo

Reply from Royal Educare

Hi Katie,

Thanks very much for your amazing words, we are so happy you have found a dream role through Royal Educare and really do wish you all the best as you embark on this new chapter.

Good luck!
Royal Educare

Rated 1 out of 5 stars

Awful Company!

Stay away, awful company! Promise you decent wages to entice you in, then 'forget' to mention different rates for different companies! End up being out of pocket!!! Raise a complaint and basically get told 'you must have got it wrong ' when no mention was made about lower money. Very dissatisfied and disappointed. :(

31 January 2021
Unprompted review
Royal Educare logo

Reply from Royal Educare

Hi Antonia,

Really sorry to hear the way you feel - as an agency we pride ourselves on providing a top service to clients and candidates. We will look in to this issue our end.

Regards,
Royal Educare

Rated 5 out of 5 stars

New staff

I have recently started with royal educare, they have been so helpful and Liam is always there to answer any questions I have! They are understanding of my availability and always try to get me work. I can’t wait to see what the future brings whilst working with them

29 January 2021
Unprompted review
Royal Educare logo

Reply from Royal Educare

Hi Kaitlyn,

Amazing words! We are glad you are happy with the service and work on offer.
We look forward to the future with you, too!

Regards,
Royal Educare.

Rated 5 out of 5 stars

Feel happy

Can't praise enough as Royal Educare is a great agency to work for. I joined following my friend's advice three months ago. They are very friendly, listen to your needs, easy to communicate and, most important, pay well. Liam is always there for you (even when out of office), and Victoria is very helpful to answer your questions. I feel happy working for this agency.

27 January 2021
Unprompted review
Royal Educare logo

Reply from Royal Educare

Hi Iveta,

We are glad you listened to the advice and joined us. Great news your experience has been so good!

Thanks for all the continued hard work,

Royal Educare

Rated 5 out of 5 stars

Great company

Fabulous to work for, everyone within the team are really friendly and inviting :)

25 January 2021
Unprompted review
Royal Educare logo

Reply from Royal Educare

Hi Ann,

That is superb feedback -
Thanks, a lot!

Royal Educare.

Rated 5 out of 5 stars

Indecisive and in need of support

I have been speaking with Paul about a possible job vacancy. My situation is quite changeable at the moment but Paul has been so understanding, easy to talk to and also very honest and supportive. I recommend Royal educare as a great company to look to for employment in the care industry. Huge thanks Paul!

20 January 2021
Unprompted review
Royal Educare logo

Reply from Royal Educare

Thank you very much for the kind words, we are so glad you had a good experience with us despite not moving forward with a role. You know where we are if you need us!

Thank you,
Royal Educare.

Rated 5 out of 5 stars

I have been working for Royal Educare…

I have been working for Royal Educare for the past six months,i have found the team to be very approachable , considerate and would highly recommend Royal Educare if you are looking for work with an agency.

18 January 2021
Unprompted review
Royal Educare logo

Reply from Royal Educare

Hi Julie,

We hugely appreciate your kind words and also the recommendations. Thank you so much for your continued hard work during these difficult times.

We appreciate it.

All the best,
Royal Educare.

Rated 5 out of 5 stars

Fantastic company

Fantastic company! Highly recommend! Liam has been fantastic. Love my job, the people, I care for and the staff. Beautiful care home.

17 December 2020
Unprompted review
Royal Educare logo

Reply from Royal Educare

That is such kind words and fantastic comments!

All the best,
Royal Educare.

Rated 5 out of 5 stars

Amazing company to work for

Amazing company to work for. The staff are amazing, I have been dealing with Liam who helped me get into employment with a great company.

15 December 2020
Unprompted review
Royal Educare logo

Reply from Royal Educare

Hello,

We are delighted to hear you have secured fantastic employment.

Thank you - Royal Educare.

Rated 5 out of 5 stars

Outstanding Service.

Outstanding Service. Since joining Royal Educare I have been very supported by Paul Beasley. Paul keeps regular contact is quick on updates and is on hand at any time to answer any of my questions or queries. Paul gets to know you personally and what you are looking for to find the right placement for you and your career. I was worried I wouldn’t be able to progress within my company but this has not been the case. Cannot recommend and praise this company enough.

15 December 2020
Unprompted review
Royal Educare logo

Reply from Royal Educare

Hi Sian,

Thank you for the kind comments and your continued hard work in these challenging times!

You know where we are if you need us,

All the best - Royal Educare.

Rated 5 out of 5 stars

Outstanding service

Royal Educare are an excellent agency with trusted and well skilled staff. They are always quick to respond and has helped find cover as extremely short notice. Our temp to perm staff are outstanding and are a true reflection on how Royal Educare source their staff and provide well skilled individuals. I find Liam and Paul exceptional to correspond with and very professional.

11 December 2020
Unprompted review
Royal Educare logo

Reply from Royal Educare

Hi Karen,

We really appreciate your kind words and can also confirm our staff love working for such a fantastic organisation like yourselves, also! We look forward to 2021 and beyond working alongside yourselves!

Thank you,
Royal Educare.

Rated 5 out of 5 stars

100% recommend

Got nothing but good words to say about the agency. They rung me the same day as applying and had me an interview the following day. Was a very quick process and liked how Liam always kept in touch ringing me to inform me of the updates and helping me with my documents that needed to be send over. Would definitely recommend this agency to anyone who is looking for work.

7 December 2020
Unprompted review
Royal Educare logo

Reply from Royal Educare

Hi Olivia,

We are delighted to hear your kind words regarding your experience. We appreciate any recommendations and wish you all the best in your new role with us!

Thank you,
Royal Educare.

Rated 5 out of 5 stars

Outstanding service

Throughout the whole process Paul has been prodessional and efficient. I really appreciated the personal touch of a congratulations card when I got the job!

3 December 2020
Unprompted review
Royal Educare logo

Reply from Royal Educare

Hi Carla,

We are delighted to hear your fantastic comments - congratulations on the new role again, you earned it with all your hard work and commitment.

Thank you,
Royal Educare.

Rated 5 out of 5 stars

Support worker

I have only recently registered with the agency, the process was very quick and easy and had work straight away. The agency are so lovely and very understanding of other commitments such as work and family and will always find work around those commitments. The pay is good and always lots of different opportunities.

Very happy.

I would highly recommend the company. Thank you for everything.

23 September 2020
Unprompted review
Royal Educare logo

Reply from Royal Educare

Hi Sophie,

Very kind words and your work has been great since joining us so thank you for the commitment and hard work, also.

All the best,
Royal Educare.

Rated 5 out of 5 stars

Very friendly , approachable,understanding…

In my experience previously with agencies have not been great either and I was definitely apprehensive to join however they are very convenient friendly helpful and they get the job done! , Liam as been fantastic to liase and work with and is very understanding even with these difficult times that I have a family and other commitments and as long as your upfront with them they will try they're hardest to help work with you.

No complaints pay is good and is paid on time!

I would recommend anyone who has a tough work/family balance and wants to have a better one too join up!

Thanks guys for all your help and understanding.

Top company!

19 September 2020
Unprompted review
Royal Educare logo

Reply from Royal Educare

Hi Sean,

Amazing Feedback - We are happy to have you on board and appreciate your hard work and effort during these unprecedented times, also!

Regards,
All the team at Royal Educare!

Rated 5 out of 5 stars

Excellent place to work

I recently joined the care agency and they are brilliant. Great staff, great atmosphere and work ethic

16 September 2020
Unprompted review
Royal Educare logo

Reply from Royal Educare

Morning Joseph,

Thank you very much for the kind words and we really appreciate your hard work and efforts since joining us here at Royal Educare.

Regards,
Royal Educare.

Rated 5 out of 5 stars

I have recently started working for…

I have recently started working for Royal Educare and am absolutely loving it already. Paul in particular has been at the end of the phone/email every time I have needed him, friendly, professional and very helpful.
I have found in the past that agencies can be difficult to work with so I was a bit wary when starting. However, I couldn’t recommend Royal Educare enough.

16 September 2020
Unprompted review
Royal Educare logo

Reply from Royal Educare

Hi Emily,

Many thanks for the kind words. I am glad your experience has been a good one.

Regards,
Royal Educare.

Rated 5 out of 5 stars

I’ve been working with the agency for…

I’ve been working with the agency for over a year. There has been great opportunities for shifts throughout this year. I’ve found the whole process really professional and have enjoyed working for them. Can’t wait to see what future opportunities arise.

16 September 2020
Unprompted review
Royal Educare logo

Reply from Royal Educare

Hi Emily,

Thank you for your kind words and continuous hard work for our agency! You know where we are when you need us.

Kind Regards,

Royal Educare.

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