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See what reviewers are saying

Rated 5 out of 5 stars

Great music service app for your smart tv. When away at our holiday home Roxi provides us with an amazing service and ability to annoy our neighbours with our singing. The added bonus of a microphone... See more

Company replied

Rated 4 out of 5 stars

Found this after seeing on TV advert. Family find it brilliant especially for karaoke, 4 generations get involved and have loads of fun. I would have given 5* but for me I find it a little bit irrita... See more

Company replied

Rated 5 out of 5 stars

What made my experience great was the FREE MICROPHONE for the purpose of putting something in my wife's mouth... she's constantly singing no matter what hr of the Day or Night and this microphone has... See more

Rated 3 out of 5 stars

The Music and video choice is brilliant and the ability to add to your play list is really easy, however a user manual would answer a lot of questions I've seen on trustpilot. I can play my playlist b... See more

Company replied

Company details

  1. Software Company
  2. Electronics Company
  3. Karaoke
  4. Video Karaoke

Written by the company

ROXi brings a world of musical entertainment to your TV with millions of Music Videos, Exclusive Music Channels, Karaoke and Music Games. Download the free ROXi Smart TV app on Sky Q, Amazon Fire TV, Android TV and Google TV. Or get the ROXi Console which plugs into any TV and includes a free Mic Controller and 12 months of ROXi Premium.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent choice of decades

Excellent choice of decades. 80/90 Power Ballads excellent, not all ballads includes Rock

13 April 2024
Unprompted review
ROXi logo

Reply from ROXi

HI Margaret,

Thanks for your review. We appreciate you taking the time to share your experience.

Thanks,
Lee @ ROXi Customer Support

Rated 5 out of 5 stars

Very Dependable and trustworthy which…

Very Dependable and trustworthy which is a rare event these days with online companies

24 March 2024
Unprompted review
ROXi logo

Reply from ROXi

Hi Guiseppi,

Thanks, we really appreciate your kind words.

Thanks,
Lee @ ROXi Customer Support

Rated 2 out of 5 stars

Free microphone offer misleading

Signed up for a free 30 day premium subscription after being impressed with the free service. As part of signing up there was a free microphone offer and I just had to pay £1 postage and packing.

There was no option to claim the microphone when I signed up and the Roxi website was vague but in the community pages I eventually found all I needed to do was download Roxi to my smart TV and an email would arrive for the free microphone.

I downloaded Roxi and also installed the app on Sky Q but no email arrived so I gave it a week still no email. I contacted Roxi customer support and was told the free microphone was only available to me after the free trial had ended but nowhere in their offer is this made clear.

3 April 2024
Unprompted review
ROXi logo

Reply from ROXi

Hi Paul,

I wanted to clarify our email to you off the back of your review. You signed up to ROXi in April 2023 and we were explaining the Karaoke Microphone is only available for a limited time after sign up, as you have upgraded to Premium a year after signing up, the Karaoke Microphone offer wouldn't be applicable to you.

Hope that clears up any confusion.

Thanks
Michael @ ROXi Customer Support

Rated 4 out of 5 stars

A good range of videos

A good range of videos. Not too many adverts but the ones you do see get very repetitive. I'll stick with it for now as I begrudge paying another £6.99 a month for ad free.

6 April 2024
ROXi logo

Reply from ROXi

Hi David,

Thanks for your review. We appreciate you taking the time to share your experience.

Thanks,
Lee @ ROXi Customer Support

Rated 5 out of 5 stars

Wide choice of music

Wide choice of music, even on the free version and not just the usual well-known ones.

13 April 2024
Unprompted review
ROXi logo

Reply from ROXi

Hi,

Thanks for leaving us a review. We’re glad you’re enjoying ROXi.

Thanks,
Lee @ ROXi Customer Support

Rated 5 out of 5 stars

Great for all ages

Great for all ages. The didst love the microphone 🎤

13 April 2024
ROXi logo

Reply from ROXi

Hi Louise,


Thanks for leaving us feedback and we’re glad to hear you are loving ROXi.

Thanks,
Lee @ ROXi Customer Support

Rated 4 out of 5 stars

Had to contact customers services

I contacted customers' services, and they were very helpful. problem solve.
thank you.

3 April 2024
ROXi logo

Reply from ROXi

Hi Dorothea,

Thanks for your feedback, we appreciate it.

Thanks,
Lee @ ROXi Customer Support

Rated 5 out of 5 stars

Great experience

Great service from signing up and the free Mike works well many thanks

5 April 2024
ROXi logo

Reply from ROXi

Hi James,

Thanks for your review. We appreciate you taking the time to share your experience.

Thanks,
Lee @ ROXi Customer Support

Rated 4 out of 5 stars

Great fun

Great fun! I can spend hours playing songs, doing the quizzes and singing along with the microphone albeit dreadful singing😅. My grandchildren all love it too. The only downside is that the song quizzes seem to be American chart hits, a UK version would be good.

10 April 2024
ROXi logo

Reply from ROXi

Hi,

Thanks for leaving us a review. We’re glad the whole family are enjoying ROXi.

Thanks,
Lee @ ROXi Customer Support

Rated 5 out of 5 stars

Wow how much music does Roxi have

Wow how much music does Roxi have, they have every genre. I'm enjoying the music very much, and the Roxi microphone is fantastic.

4 April 2024
ROXi logo

Reply from ROXi

Hi Diane,

Thanks, we really appreciate your review and kind words.

Thanks,
Lee @ ROXi Customer Support

Rated 5 out of 5 stars

Quick and efficient microphone…

Quick and efficient microphone delivered when stated...looking forward to using it

3 April 2024
ROXi logo

Reply from ROXi

Hi Wendy,

Thanks, we really appreciate your kind words.

Thanks,
Lee @ ROXi Customer Support

Rated 5 out of 5 stars

Great music

Great music, easy to navigate

3 April 2024
ROXi logo

Reply from ROXi

Hi,

Thanks for leaving us a review.

Thanks,
Lee @ ROXi Customer Support

Rated 1 out of 5 stars

Very disappointed

I recently downloaded the Roxi app having played the music quiz at a friend's house. Great quiz, great choice of music. However unless you are prepared to pay £6.99 per month for the advert free version, then I wouldn't bother. Just went on the quiz to be bombarded by the same "Max Factor" advert every 2nd or 3rd question. I appreciate the free version of the app has adverts, but a 20 second advert every 2 or 3 questions is absolutely ridiculous. App now deleted.

8 April 2024
Unprompted review
ROXi logo

Reply from ROXi

HI Brian,

I have passed your feedback to our Product Team.

Thanks
Lee @ ROXi Customer Support

Rated 5 out of 5 stars

Great music service app

Great music service app for your smart tv. When away at our holiday home Roxi provides us with an amazing service and ability to annoy our neighbours with our singing. The added bonus of a microphone free when you sign up for a trial is even better. Their catalogue of songs seems endless.

7 April 2024
ROXi logo

Reply from ROXi

Hi,

Thanks for leaving us a review. We’re glad you’re enjoying ROXi and we're sure your neighbours are too.

Thanks,
Lee @ ROXi Customer Support

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