Rowen Homes Reviews 

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I cannot recommend Rowen Homes highly enough!

After having a very disappointing experience with a scam furniture company, I was understandably nervous about purchasing another bed online. I decided to order from Rowen Homes, and I’m so glad I did.

My bed arrived yesterday and it is absolutely stunning. The quality is outstanding, beautifully made, solid, and exactly as described. The delivery process was smooth and professional from start to finish.

I also purchased the Mink sofa from Rowen Homes around two months ago, and the quality of that has been equally impressive. It is comfortable, stylish, and has become a real focal point in my home.

It’s refreshing to deal with a company that delivers exactly what it promises. Excellent products, great quality, and reliable service. I will definitely be purchasing from Rowen Homes again and would highly recommend them to anyone looking for high-quality furniture.

Thank you, Rowen Homes!

Fantastic books happy with all three

Stunning
I'm so happy with my things. They are absolutely beautiful I can't wait to order more stuff xxx

Placed an order on 20th May for a Tempus large burnished gold round mirror for £299.00 plus £9.99 for shipping. After searching the internet I found the exact same mirror, same photos which Rowen Homes have with a company House of Isabella for £206.00 and free delivery. How can Rowen Homes justify selling the same item for more than £100?
I contacted Rowen Homes via email on 26th May to cancel my order as I had not received notification that it had been dispatched. I spoke to Rosie, who has been brilliant. Rosie stated that she had emailed the supplier to cancel the order and would arrange a refund. The following day I received the order without any notification from the courier DHL. I then contacted Rosie to advise of the delivery. Rosie advised that it looks like by the time she had emailed the supplier they had already dispatched my order…surely Rowen Homes receives updates from their supplier? I then however received a delayed text message from DHL a few hours later with a delivery time.
Rosie then arranged a return with DHL for the 1st June, which was collected on time. I’m still awaiting my refund as of today.

Had a lady called grace help me with a faulty item she sorted for me within 10 minutes thank you again grace!

Had the pleasure of dealing with a lovely lady named Caroline, she helped me resolving a problem i had with a wall clock i had just purchased. Unfortunately it wasn’t keeping time as it should, so she suggested a replacement or refund, i explained i loved the clock and would be happy with replacement. Caroline kindly informed me if i would donate the other clock to charity, i explained i worked in a children’s home and would donate the clock to the home. I was so took back at this kind gesture and informed Caroline i would definitely shop at Rowen again and would highly recommend this store, thank u Caroline.

Really impressed with Rowen the furniture is very good quality and very comfortable. The customer service team were very helpful with any questions we had particularly Rosie from the team. Great company.

Rosie customer service rep was extremely helpful and quick to respond after a damaged item on delievery
Very happy with her friendly and efficiency support

Curtains looked like nothing that was orderd arrived faulty would not send replacement

I had an issue with a delivery, but Amy was wonderful, showing real concern and offering to help immediately.

I love all the items of this store, really high quality and I order frequently.

They are always very helpful whenever I have a request.

Thanks again Amy for your help today!

Really good quality items - had one minor query with a return and customer services ( Jenna ) was so helpful and proactive in getting my query sorted. Really worth checking out this company

Couldn't be happier with our Tribeca sofa in cream delivered today. Super comfy and just what we expected. Delivery team were amazing, friendly and really helpful and respectful of our home.

Love everything from Rowen

Fabulous quality! Delivery and items excellent.

I sent most of the order back because the quality just didn't justify the price tag. The photography is great and makes things look nicer than they are in reality. £40 for 2 cushion covers, of average quality, isn't what I expected to be honest. Sorry Rowan Homes. I also didn't appreciate paying to return items to you. Free returns don't sting quite so much. It will make me think twice before ordering again, especially if I'm looking at a big or heavy item.

Amy was lovely she handled my query efficiently and was so professional. She said she was new but wow you wouldn’t think it. She covered every aspect of my query with the upmost professionalism. I will most definitely purchase from here again.

Amy was very friendly and helpful regarding the progress of my Order.

Amazing website, spoilt for choice, smooth transaction and super fast delivery, definitely recommend 💯

The order arrived in a timely manner and the wall paper we ordered was extremely easy to work with!

Amazing customer care from Grace! 🌟🌟I had a faulty cushion cover and messaged late on a Friday. Less than 12 hours later (on a Saturday morning!), she got back to me. She gave me clear choices, was incredibly polite, and resolved my problem perfectly. It's so rare to get this level of quick, caring support nowadays. Highly recommend!