ROWDY BAGS UK Reviews 

916
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, highlighting the authentic, soft, and high-quality leather. Many people are delighted with the excellent craftsmanship and durable design, often noting the bags feel built to last a lifetime. Reviewers frequently commend the efficient delivery and outstanding customer service, with many appreciating the personalized support. However, some customers also noted experiencing slower delivery times, with orders occasionally taking longer than expected to arrive. A few other people also felt that the product received sometimes differed slightly from expectations regarding size, color, or strap design.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality, soft leather,... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent craftsmanship and durability... See more

Delivery service

Users describe positive interactions with delivery service, often highlighting quick delivery times and clear... See more

Order

Customers had positive experiences with order, with many reviewers reporting that their orders arrived... See more

Customer service

People report positive experiences with customer service, highlighting excellent support and prompt replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Rory! I did a (one star) review yesterday indicating that I had not yet received the tote bag I ordered for my daughter for Christmas and I was very frustrated. Well, miracles do happen! :) It... See more

Rated 5 out of 5 stars

Ordered myself Cedar crossbody bag on the 6th January quick delivery 4days I’m so impressed it’s a lovely bag beautiful colour. It’s my birthday soon so I’m hoping I’ll get the maple crossbody. Tha... See more

Rated 5 out of 5 stars

A beautiful, well made bag, quality leather. My only complaint would be slow delivery, but I did order just before Christmas so I am guessing they were possibly closed, some communication to that effe... See more

Rated 5 out of 5 stars

Absolutely beautifully made, high quality bag! I got the large tote in Mountain for my 40th and I couldn't be happier with it. The lining is super soft and cottony. Honestly I'm already thinking abou... See more


Company details

  1. Handbags Shop
  2. Bag Shop
  3. Bags and Luggage Store

Written by the company

ROWDY offers a unique collection of practical leather bags that are handmade by our team of talented machinists. ROWDY bags are guaranteed for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

916 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(916)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service

When my bag arrived, it was beautiful- a gift for my daughter’s birthday. I discovered a couple of days later that she had a bag that was the same colour. I phoned Rowdy bags and the lovely Rory answered. I explained my dilemma and he immediately sent me a return label and said he would choose a dark cedar instead. What fantastic customer service!!!

26 February 2025
Rated 5 out of 5 stars

Lovely soft leather travel pouch

Lovely soft leather travel pouch. Just perfect for holidays to hold passport, tickets etc and it will still have room left for more bits and bobs. Exactly as described. Took about 10 days for delivery but this was expected having read other reviews before placing my order. Love the ethics of the company too. Thank you.

25 February 2025
Rated 5 out of 5 stars

What a beautiful bag so well made.

What a beautiful bag so well made.
I believe Peter made mine I’m honoured to carry it Peter thank you.
What a lovely touch to show you who’s skill has made your bag
I will be ordering again very soon

24 February 2025
Unprompted review
Rated 5 out of 5 stars

First class customer service

First class customer service. Not only are the bags top quality and life time products but the care and attention into assisting me with my order was exceptional. This is a Rowdy household, our collection is growing.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Christmas Gift

Ordering and receiving the bag was quick and straightforward. The bag was just as expected, I loved the feel of the leather. I bought the bag as a gift and it was well received .

23 December 2024

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