Rowan Rose Solicitors Reviews 81

Would like to say a massive thank you to joe was brilliant.
I put my claim in with a loan company 16/12/2025. Just been paid for damages, I have to say I was very surprised when joe rang me 10 days ago to say my claim was successful which was something I didn't expect so quickly. Joe was brilliant with me infact sometimes it was hard to get him off the phone (lol). I would like to say a massive thank you to joe and the team.

I would like to thank Awais who was my file handler from Roman Rose. They dealt with a claim against my housing association. They managed to get the housing association to do all the repairs (damp). Without the solicitor's it wouldn't have been sorted so I am glad I went through with the solicitors. They did all the paperwork which went smoothly, he was highly professional, kept me informed with all the proceedings. So a big thank you to Awais for all the help.

Spoke to Joe again today. What an absolute amazing customer service person

He a credit to the company to himself

Started great with RR contacting me regarding financial claims and being missold loans in the past. They were brilliant to start with keeping me updated and even were successful (after a much longer process than advertised) and I was very happy with the first claim coming to a successful end. That process took roughly 12-14 weeks, my other 4 claims all started at the same time and now 8 weeks on from my first settlement I have had no contact from RR and when I have contacted them on two occasions I was advised the person dealing with my case will get in touch as soon as possible. To which over a week since I last made contact and nothing. I have emailed the company twice and I have also emailed the man dealing with my claims personally twice in the last 10 days. To which I have had no response. So unless he has been in annual leave for the last two working weeks(extremely unfortunate coincidence if so) I don’t see how he hasn’t responded to me. Fed up and looking to take my claims elsewhere.

Affiliated or link to a company called Fast Action Claims. Literally a waste of space, the worst customer service I’ve ever had. Sent me a document to sign 4 times with the incorrect address and now I try and call it goes through to some voice prompted answerphone. DO NOT USE

Mohammed from Rowan Rose has been with us since February 2025 and has been working closely with myself and partner to resolve the Disrepair. He has been nothing but kind, helpful and resourceful and thank you to him because we have finally got what we deserved

Good communication and efficient

Good customer service , against troublesome Local athority

The experience with Rowan Rose Solicitors was fantastic. Roby was amazing start to finish, answered all my questions and made me feel at ease. He made sure I knew the whole process and updated me every single step of the way.

Roby dealt with my claim. He was highly professional, kept my informed at all times and very friendly. Massive thank you Roby for all of your help!

Fantastic solicitor. Dealt with everything and in constant communication. Cannot fault them.

The service and help that I’ve received from Iwan Williams and Dylon Cleary has been outstanding, I thank them for all they have done for me, would recommend them highly.

These guys were brilliant acted on my case straight away always rang me bk wen I needed them helped to get all my repairs done as gave landlord time limit to do the jobs and got a little payout as well would highly recommend these guys thankyou Tracy

Great service
Excellent staff
Help and support in every step of proceedings
Well and truly recommend these people
Thankyou

Muhammed was my file handler.
All good.

My case was sorted efficiently and I'm very happy with all the work they have done for me especially Mohamed who has been covering my case and updating me regular when things were ongoing, I would definitely recommend this company to any one who has any disrepair issues or needs legal advice

The company is very great and really professional, they were so helpful and kind they told me everything step by step which was very understanding. They kept me updated and reassured me. Overall my experience with them was great I have no complaints and awais who was working with me was fantastic.

I am so happy and grateful for everything yous have done for me hopefully everything gets sorted for me av only had 1 person come out up to now but thank you for all your help

Rowan rose solicitors are excellent my case was fought by Awais and he made sure to update me whenever he could he worked very hard and i am grateful

I was happy with the service and the outcome I was kept updated with the negotiation and had all my enquiries answered I was happy with everything Awais did for me and in the end I glad with the settlement