This was my first time ordering online from rough cuts. The website was easy to navigate through, the order i placed for my gran daughter, arrived quite quickly, and the query i had was dealt with pr... See more
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I've found the staff and service very good.. considering the order was put in over the Easter holiday weekend it was acted on promptly and we got our uniform in time once they resumed after the break,... See more
Excellent customer service. I called and enquired before ordering, then placed my order online as store is closed until 12 April. A staff member called me back after receiving order having noticed tha... See more
Staff in store are rigid and unhelpful. Select items only available online and not in store. Purchases made online cannot be returned in store. Receipt missing from package delivered and staff refused... See more
Company details
Written by the company
Rough Cut Casuals is the Online Store for the School Uniforms business that has been our passion for the last twenty five years. During that time we have perfected all the items of the school uniform and accessories. We now invite you to Experience our Quality.
Contact info
United Kingdom
- roughcutcasuals.co.uk
4.4
Excellent
211 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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very happy no problems with returns
16 April 2021
Fast delivery thank you
13 April 2021
Excellent service
10 April 2021
Great fast service.
15 March 2021
Ordered and paid for my daughters…
Ordered and paid for my daughters uniform with complete ease and it arrived within the week. Great service
14 March 2021
Excellent customer service
Excellent customer service. I called and enquired before ordering, then placed my order online as store is closed until 12 April. A staff member called me back after receiving order having noticed that I had ordered two different styles. He checked what school I was ordering for and made several suggestions. The trousers we have received are a perfect fit thanks to this gentleman's help.
12 March 2021
Unprompted review
I didn’t get return slip for the…
I didn’t get return slip for the exchange in the parcel, ended up paying for the exchange return out of my pocket.
9 March 2021
Sent the wrong jumper wrong school.
Sent the wrong jumper wrong school.
No return label to send it back still no response from the email I sent to them .
I'm stuck with a jumper from the wrong school.
Rubbish!
7 March 2021
Very quick and good service
6 March 2021
Excellent customer service.
4 March 2021
Delivered on time.
1 March 2021
Very very quick
Very very quick. I ordered on the Friday and received their PE Kits on the Monday morning.
1 March 2021
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