roslandgold.co.uk Reviews 

64
•
TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

At the moment of writing this I am in the process of trying to sell my gold back to Rosaland as Ive had my gold for more than 6 years The communication is great when you're buying so let's see what t... See more

Rated 5 out of 5 stars

I’ve noticed how strong gold has been performing recently, and a few friends encouraged me to start holding some physical gold myself. I came across Rosland’s advert and decided to give them a call.... See more

Company replied

Rated 5 out of 5 stars

Very straightforward transaction with Jamie from Rosland capital. He was able to provide me with all the necessary information for the transaction I was interested in making, and made sure things went... See more

Company replied

Rated 5 out of 5 stars

I have been a client with RoslangGold since several months now. My Agent has been very helpful since from the start, clear and professional. He has been updating me on the investment on frequent bas... See more

Company replied


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3.6

Average

TrustScore 3.5 out of 5

64 reviews

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3.6

All reviews

(64)

10 reviews in the last 12 months

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Rated 3 out of 5 stars

Review at this moment

At the moment of writing this I am in the process of trying to sell my gold back to Rosaland as Ive had my gold for more than 6 years The communication is great when you're buying so let's see what they're like when I sell I Rang Bradley at Rosaland and had no reply so hopefully he's on his hols They do give the impression they don't want to buy the gold back I hope Im wrong . They get 3 stars at the moment I did say to Bradley I wanted to sell in October so they've had plenty of notice as I asked him the start of the year
Thanks GaryDarlison

2 October 2026
Unprompted review
Rated 5 out of 5 stars

Rosland Gold

I have been dealing with Rosland for several years now. Their staff are extremely knowledgeable and very helpful. I would strongly recommend that you give them a try if you are thinking of investing in gold.

6 February 2026
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 5 out of 5 stars

Very straightforward transaction with…

Very straightforward transaction with Jamie from Rosland capital. He was able to provide me with all the necessary information for the transaction I was interested in making, and made sure things went through smoothly. It was all completed in a satisfactory time as well. I have dealt with Rosland now for just over 10 years and won’t hesitate to call them again

19 January 2026
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 1 out of 5 stars

My late father bought £50k worth of…

My late father bought £50k worth of gold just before he died. Their most recent buy back offer was £24k. How can this be fair if gold has nearly doubled in 5 years?

17 January 2026
Unprompted review
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Reply from roslandgold.co.uk

Dear Mr Ball. We have now found your late father's details. You have waited three years to post a negative review. The offer was to receive back products that would be required to go through the system and receive new boxes and re-printed certificates. The buyers have to take a chance on condition, so a minimum price is always provided. Moving products around and refurbishing them to 'new' condition for re-sale all adds to the costs. We can see on the system that the offer was actually more than you state and would actually be considerably more now as that was all occurring 3 years ago. We question why you waited three years to post this review and use incorrect figures when doing so. If you still have the products maybe try again. Regards, Team Rosland

Rated 1 out of 5 stars

Payed £2200 for 1oz platinum coin

Payed £2200 for 1oz platinum coin. Was in web site for over a week. Received confirmation by email everything was payed and would be posted. Kate’s same day I received phone call saying they were all sold but I could by alternative coin for £3500. Taking them to trading standards. Breach of contract

12 January 2026
Unprompted review
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Reply from roslandgold.co.uk

Rosland has thousands of happy customers – many being repeat customers. You purchased a coin via the website that had been sold out for months. This was explained to you and a full refund was actioned. Note - Your card had already flagged as ‘possible fraud’ on the transaction by the payment gateway, so even if we had stock we wouldn’t have sent you one until we found out why. Also, your own explanation in an unprompted email following your online transaction saying your billing address and delivery address were incorrect meant we could never have got the sale past KYC/AML & compliance. So, the fact the coin is genuinely nil stock helped the situation from our side. And, as also explained, the customer agreement is very clear in that refunds can be issued if coins are nil stock, which is the case. The company’s terms of service are therefore as clear as your previous multiple 1-star review on other companies. But we still wish you the best.

Rated 5 out of 5 stars

Exactly What I Was Expecting

Finally received all my gold. Great customer service from ken, I'm very happy with my purchase.

22 December 2025
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 1 out of 5 stars

paying over 125% above the underlying gold value…

Paying over 125% above the underlying gold value is rarely justified and can leave investors significantly out of pocket from day one. There are far better gold dealers offering transparent pricing, fair buyback terms, and proper customer care.

6 December 2025
Unprompted review
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Reply from roslandgold.co.uk

Dear Mr Scott. We have no-one by your name on the database. These negative reviews with no more experience information should not be permitted. But we wish you well. Regards, Team Rosland.

Rated 5 out of 5 stars

I always order from this company my…

I always order from this company my husband, an avid coin collector, prefers them above all others. The ordering process is simple, delivery is fast and the coins are always pristine condition.

18 November 2025
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 5 out of 5 stars

Easy transaction

George made the transaction easy. He explained the process in simple terms and he communicated frequently. I would not hesitate to use Rosland again in the future

18 November 2025
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 5 out of 5 stars

helpful

You were very helpful when i spoke to one of your representatives the service was truly first-class.

24 October 2025
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 5 out of 5 stars

Stunning Graded

Just received my graded Britannias truly exquisite pieces! The entire experience was seamless from start to finish.I especially appreaciated the personal touch when my account manager called to confirm safe delivery. Their communication is excellent, keeping me informed every step of the way. professional, efficient, and authentic - they made the whole process feel effortless

23 October 2025
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 5 out of 5 stars

Rosland delivered

Rosland delivered on everything that promised. I couldn't ask for more really happy with the service.

23 October 2025
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 5 out of 5 stars

I was initially

I was initially a bit concerned about how the coins would be delivered,but the entire process turned out to be smooth and secure. Everything arrived safely and exactly as promised.

16 October 2025
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 5 out of 5 stars

Great quality

Great quality gold and excellent service. I'm very happy purchasing my gold from this market.

14 October 2025
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 5 out of 5 stars

I’ve noticed how strong gold has been…

I’ve noticed how strong gold has been performing recently, and a few friends encouraged me to start holding some physical gold myself. I came across Rosland’s advert and decided to give them a call. Their team walked me through the entire buying and selling process, which gave me a lot of confidence to move forward. They even sent me a great information pack and a quarterly report, which I really appreciated.

Everyone I spoke to at Rosland was knowledgeable, professional, and happy to answer all my questions. I’ve now received my coins and couldn’t be more pleased with the experience. Thanks, Rosland!

10 October 2025
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 5 out of 5 stars

10/11/2025

The transaction was great! I got someone on the phone quickly and was very impressed. Thank You

11 October 2025
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 4 out of 5 stars

I was very pleased with the buy back…

I was very pleased with the buy back service on gold I bought in 2021. I returned the coin and the money with 50% profit was in my account the next day. One word of warning - you do need to allow a good few years for the buy back option to become available (otherwise it would have been five stars)

10 October 2025
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 1 out of 5 stars

I would advice caution with Rosland

Based on my personal experience, I would advice caution with ROSLAND I have seen cases where clients paid significant sums for gold and later found resale offers far below purchase price, even when market prices has increased. The sales approach can be HIGH PRESSURE and it's important to research and compare options carefully before committing.

There are more transparent alternatives in the market and it's worth doing your due diligence to ensure you understand pricing, fees, and resale value before investing!

30 September 2025
Unprompted review
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Reply from roslandgold.co.uk

We have no-one on any contact list with your name. False and fake speculation is viewed with much frustration.

Rated 5 out of 5 stars

Trusty and Professional Company

I have been a client with RoslangGold since several months now. My Agent has been very helpful since from the start, clear and professional. He has been updating me on the investment on frequent basis and when I was doing some extra enquiries he was there to help and give all the assurance I needed.

19 September 2025
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 1 out of 5 stars

All positive reviews are fake and they charge £6,500+ for 1oz.

All positive reviews are fake. If you’re buying gold, be aware, Rosland are OVER PRICED and employ boiler room sales people that are pushy, rude and totally unhelpful. My neighbour was told multiple times he had made money, it was all a lie. He’s an OAP, in his 80’s. How sad.

They charge £6000+ for a 1oz coin. STAY AWAY. DO NOT buy these collectors coins, buy bullion coins only, or you will be totally screwed when you come to sell them.

They operate a buy back policy where my neighbour received only £50,000 back from an initial £110,000 investment. DO NOT BUY FROM ROSLAND GOLD or you will chop your money in half before even receiving the gold.

Hundreds and thousands of negative reviews on RIP Off Britain and Money Saving Expert Forum. STAY FAR AWAY.

Aug 2025

5 August 2025
Unprompted review
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Reply from roslandgold.co.uk

Dear Mr Paterson. Your review is not through personal experience and we question the 'neighbour' was offered what you claim. We are happy to discuss products and prices should you wish to elaborate. If your neighbour wishes to call we can help him with a repurchase that will not be less than half what he paid - that is for sure. Regards, Team Rosland

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