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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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Rated 1 out of 5 stars

I bought 2 dresses from roselaces on…

I bought 2 dresses from roselaces on Shopify on Feb 28th. I written them many times asking for my money back. Each time they send a fake tracking number and today it said it was delivered, ( may 18th ) and it hasn't arrived!! Shopify will NOT help and they continue to send automated emails. These ppl are scamers and thieves!!

19 May 2022
Unprompted review
Rated 1 out of 5 stars

Same experience as the other two…

Same experience as the other two lady’s!
I got sucked in on Snapchat. I bought 2 rompers and still don’t have them. Purchased at the end of February 2022 it’s know May 4th. I’ve received 3 different texts saying updates on tracking except non of the tracking number can be found!

4 May 2022
Unprompted review
Rated 1 out of 5 stars

I ordered back in Febraury

I ordered back in Febraury, I was told my items would ship in 4 to 5 days. I sent an email to customer support on March 9th saying my items will be shipped in 2 to 4 weeks. On March 20th I received a text saying my items have shipped but no way track the tracking number. As of April 7th I have still not received my items. It is now April 7th and I have yet to receive my items I have now emailed customer service for a third time. I am in the process of gathering information for my local police department.

8 April 2022
Unprompted review
Rated 1 out of 5 stars

TikTok made me do it

I got sucked into a purchase on TikTok. I purchased 2 rompers on 2/16/22. Shipping is said to be 3-5 days. After 2 weeks I emailed customer services and they immediately replied please give them 3-5 more days because they had so many orders to fill. On 3/19/22, after a month, I contacted customer service again to ask for a refund since nothing was ever shipped after a month of waiting. They never replied, but a few hours later I received a notice from SHOP that my items were shipped. However, when I click on the tracking it is IN CHINESE. I cannot change it to English. I have no idea if I will ever see this package and I admit it’s my fault for getting sucked in. Do not purchase from this company- it is not USA based and I’m pretty sure I will never see these items.

24 March 2022
Unprompted review

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