Rosehip Design UK Reviews 35

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the exquisite and beautiful designs of the products, often highlighting the lovely patterns, colors, and high-quality materials like linen and velvet. The delivery service is frequently praised for being super fast and prompt, with many items arriving quickly, sometimes even the next day. Reviewers also appreciate the beautiful and eco-friendly packaging, which often includes matching fabric bags, tote bags, and velvet purses, adding to the overall positive experience. However, some people were dissatisfied with the sizing, finding items to be too big despite ordering their usual size. A few other people also felt that the colors of the products sometimes differed from their online representation, appearing more autumnal than expected.

What people talk about most

Product

Consumers find the products to be of high quality, well-made, and exactly as pictured on the website, with... See more

Quality

Reviewers consistently express satisfaction with the quality of products, highlighting items as well-made and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the super fast and... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with many praising the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Came across Rosehip Design by chance and was attracted to their linen dresses (I love linen) and the lovely patterns and colours. Ordered the Kate linen in a medium, I'm a size 12/14 depending on the... See more

Company replied

Rated 5 out of 5 stars

Wow my parcel arrived today and I just absolutely love the Brompton velvet jacket! It is even more beautiful than the photographs on the website. Such a fab style, colours and design made even mo... See more

Company replied

Rated 5 out of 5 stars

This company stands out as a paragon of customer service. Every item I've bought has been of high quality and supported by personal messages. I recently ordered two items separately but within the sa... See more

Company replied

Rated 5 out of 5 stars

I ordered the Brompton jacket in plums/creams and it is everything I hoped- quality, soft velvety fabric, beautiful plaid on inside, fits like it was made for me. It shipped promptly and cleared custo... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

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Rated 5 out of 5 stars

Brompton Jacket

I ordered the Brompton jacket in plums/creams and it is everything I hoped- quality, soft velvety fabric, beautiful plaid on inside, fits like it was made for me. It shipped promptly and cleared customs. The packaging is beautiful floral and I received a gorgeous tote bag along with a zipper pouch that matches the jacket. I am so pleased with my order and will be placing more orders in the future.

24 February 2026
Rosehip Design UK logo

Reply from Rosehip Design UK

What a delightful review, Kristyn, we are thrilled to read how happy you were on receipt of your lovely coat. Thank you so much!

Rated 5 out of 5 stars

I ordered a jacket size 2 and it…

I ordered a jacket size 2 and it arrived too big! I called the retailer and they immediately sent me the smaller size before I’d even sent the other one back- which was fabulous customer service! Jacket is very well made too. Very quick and personalised service and unique beautiful jacket- very happy!

8 February 2026
Unprompted review
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Reply from Rosehip Design UK

Thank you Sarah, we really appreciate your positive response, it means a lot to us.

Rated 5 out of 5 stars

More than 5 Stars 🌟🌟🌟🌟🌟…

Wow my parcel arrived today and I just absolutely love the Brompton velvet jacket!
It is even more beautiful than the photographs on the website.
Such a fab style, colours and design made even more special by the stunning lining!
Aww packaged in rose hip style in beautiful bag and a velvet purse !
Rossi your company is worth more than 5 STARS 🌟
THANK YOU

8 March 2026
Unprompted review
Rosehip Design UK logo

Reply from Rosehip Design UK

Susan, your fantastic response means so much to us. We try hard to make a difference and yr kind words make it all so worthwhile. Thank you!

Rated 5 out of 5 stars

Dare to be different

Rosehip Designs are one of the best. Their customer service is second to none and their products are so imaginative and original. I have been a customer for a number of years and really rate what they do.

27 February 2026
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Reply from Rosehip Design UK

Thanks so much for your kind words Chris. It's so rewarding for us to receive such positive messages like these.

Rated 5 out of 5 stars

This company has got things right

This company has got things right
I ordered a long coat, it arrived the very next day, beautifully packed and exactly what they said I would get, fantastic quality, well made and I am extremely happy
They also added in a cotton tote bag and a velvet coin purse, which was a surprise to receive

25 February 2026
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Reply from Rosehip Design UK

We are delighted you were so happy Christina. Receiving such wonderful feedback so helps drive our passion for making beautiful clothes.

Rated 5 out of 5 stars

Prompt delivery service and when my…

Prompt delivery service and when my parcel arrived, it was wrapped in the most beautiful paper decorated with roses. When I pulled the garment out of the packaging, it was also inside a rosehip tote bag. The coat itself is beautiful. I couldn’t be more delighted.

20 February 2026
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Reply from Rosehip Design UK

Thank you for your lovely comments Jane. We really appreciate that you went to the trouble of giving us such a positive response, it means a lot to us.

Rated 5 out of 5 stars

Beyond gorgeous!!!

Beyond gorgeous!!!! The fabric, design and fit are perfect. X

19 February 2026
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Reply from Rosehip Design UK

Thank you Gillie, it makes our hearts sing to receive such lovely compliments.

Rated 5 out of 5 stars

It’s a lovely product

It’s a lovely product, super colour super fabric. I love it.
The only upset was having to pay 27 euros to the customs in duty but hey ho totally worth it. It’s a very pretty jacket.

18 February 2026
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Reply from Rosehip Design UK

Thank you so much for your kind words Jane. We too are very distressed that it was necessary to pay Customs Duty and we are actively engaged in trying to find how we can mitigate such additional costs.

Rated 5 out of 5 stars

The thing I like most about Rosehip…

The thing I like most about Rosehip Design is the customer care. It feels very personal. My dress arrived promptly and there was a handwritten postcard with it which I really appreciated. When I needed to exchange the dress I spoke to Gerry and she was very friendly and helpful. In addition the dresses are beautiful and arrive in their own matching bag all contained in beautiful environmentally friendly packaging.

10 February 2026
Rosehip Design UK logo

Reply from Rosehip Design UK

Thank you so much for your wonderful compliments Bridget. It's such a meaningful reward for the effort we try and put in to making our customers feel happy and fulfilled.

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