Rosec Jewels delivered! Bought a fire opal necklace as a birthday gift for a family member. It turned out beautifully. Red Fire Opal encircled with diamonds and a 14k yellow gold base & chain. The ord... See more
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Review summary
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Reviews shaping this summary
I’m very impressed with the quality of this eternity ring. The moissanite stones sparkle like crazy! I’m getting used to the feel of having stones all the way around. The prong settings are smooth tho... See more
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Everything about the experience was top notich. Quality, price, timeliness, and definitely customer service. I changed the ring size 2 times via email and they were totally responsive about that. I... See more
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The necklace and the aquamarine stone were beautifully made and set perfectly I also loved the earrings that I received as a gift. I would definitely buy from Rosec’s again and recommend them to all m... See more
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Company details
About Rosec Jewels
Written by the company
💎 About Rosec Jewels
Rosec Jewels is an independent fine jewelry brand dedicated to crafting timeless pieces that reflect your unique personality and love story. Each piece is made with precision, passion, and a promise of perfection.
✨ Our Jewelry Collection
Explore a world of brilliance with our wide range of jewelry:
- 💍 Engagement Rings, Wedding Rings, Promise Rings & Eternity Rings — handcrafted for every chapter of love.
- 💎 Earrings, Necklaces & Bracelets — perfect to elevate your everyday elegance.
🌿 Our Gemstone Excellence
- Lab-Grown Diamonds — EF-VS and HI-SI grades for exceptional sparkle and ethical luxury.
- Moissanite Jewelry — D-VS1 brilliance that rivals natural diamonds in fire and beauty.
- Precious & Semi-Precious Gemstones — AAA to AAAA quality stones known for color and clarity.
💖 Why Customers Trust Us
- ⭐ 85%+ Positive Reviews & Exceptional Craftsmanship
- 📜 Certified Gemstones & Hallmarked Gold/Silver Purity
- ↩️ 30-Day Easy Return Policy
- ✈️ Free & Secure Express Shipping Worldwide
At Rosec Jewels, we believe jewelry is more than adornment — it’s a celebration of who you are. Discover the sparkle that speaks to your soul.
Free Studs + 11% OFF
Enjoy Free Gifts & Big Savings This Season!
🎁Mother's Day Sale Live
Make this season shine with gifts and savings from Rosec Jewels!
- 💎 Free Moissanite Studs with your first purchase.
✨ Seasonal Discounts:
11% OFF Sitewide
Shop Now |
*Automatic discounts apply at checkout where eligible. Free studs on first purchase only.
Contact info
64 W 48th ST STE 1406, 10036, New York, United States
- +13479236675
- info@rosecjewels.com
- rosecjewels.com
4.6
Excellent
206 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I absolutely love and adore my ring
I absolutely love and adore my ring. And Ivery much appreciate the help I got from this store. My only issue was the delivery part of my package/ring.
12 March 2025
Reply from Rosec Jewels
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you love and adore your ring—it truly means the world to us. 💍✨
We sincerely appreciate your support and are sorry to hear about the delivery issue. Please know that we’re always working to improve our service, and we’ll make sure your next shopping experience is even smoother.
If you ever need any assistance, feel free to reach out—we’re always happy to help! We’d also love to see how you style your beautiful ring, so feel free to tag us on social media. Looking forward to having you shop with us again! 💖
Reply from Rosec Jewels
Thank you for your amazing 5-star review! Your kind words truly encourage our craftsmanship and inspire us to continue creating beautiful jewelry. We're so glad you loved our service and product!
We’d love to see you shop with us again—be sure to explore more stunning pieces on our website. Also, if you share your jewelry moments on social media, don’t forget to tag us! It means the world to us. 💖
Rosec Jewels was terrific to work with
Rosec Jewels was terrific to work with. Their prices are excellent and their customer service exceeded my expectations. I will definitely buy from them again.
25 February 2025
Unprompted review
Reply from Rosec Jewels
Thank you so much, Garry, for your wonderful review! 💖 We're delighted to hear that you had a great experience with Rosec Jewels and that our prices and customer service exceeded your expectations. We can't wait to serve you again! 😊
If you ever need any assistance or have any questions, feel free to reach out—we're always happy to help! Happy shopping! 💎✨
Beautiful!
8 March 2025
Reply from Rosec Jewels
Thank you for your beautiful review! 🌸✨ We're so glad you loved it! We’d love to have you shop with us again soon. Happy sparkling! 💎💕
Reply from Rosec Jewels
Thank you for your amazing review! 🌟 We're thrilled that you love it! Your support means the world to us. We can't wait to serve you again—happy shopping! 💎✨
Reply from Rosec Jewels
Thank you for your wonderful review! We're thrilled that you had a great experience with our service and loved the product. Your support means so much to us! We look forward to helping you find more beautiful pieces in the future. Happy shopping!
Best regards,
Rosec Jewels Team
Great jewelry
Lovely, well priced jewelry. Company liaised well with me and kept me up to date on all stages of the buying and shipping process.
24 February 2025
Reply from Rosec Jewels
Dear Miss Jane McGinley,
Thank you for your kind words! We're thrilled to hear that you loved our jewelry and had a smooth shopping experience with us. Your support means the world to us! 💖 We’d love to welcome you back for your next special piece—can’t wait to serve you again!
Best wishes,
Rosec Jewels Team
Excellent customer service
Excellent customer service. Prompt in responding to questions, refund received as promised, beautiful jewelry, and I would buy again from them.
17 February 2025
Reply from Rosec Jewels
Dear Kat,
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and that you love your jewelry. Your kind words mean the world to us! 💖
We’d love to have you shop with us again—keep an eye out for our latest collections and exclusive offers. If you ever need anything, we’re always here to help!
Warm regards,
The communication from customer service…
The communication from customer service was very good. The ring is really pretty and was just what I was looking for. I would definitely recommend the company.
28 January 2025
Reply from Rosec Jewels
Thank you for your wonderful review! We’re so glad to hear that you loved the Minimal Heart Shape Moissanite Engagement Ring and that our customer service met your expectations. 💍✨ Your recommendation means the world to us!
We’d love for you to share your experience on social media and tag us—we always enjoy seeing our jewelry become part of special moments! 💕
Looking forward to helping you find more beautiful pieces in the future. Shop with us again soon! 😊
My GF loved it great fit
28 January 2025
Reply from Rosec Jewels
We’re so happy to hear that your girlfriend loved the Minimal Heart Shape Moissanite Engagement Ring and that it was a perfect fit! 💍💖 Moments like these make us love what we do!
We’d love for you to share your experience on social media and tag us—we always enjoy seeing our jewelry bring joy! 💕
Looking forward to helping you find the next perfect piece. Shop with us again soon! ✨
Reply from Rosec Jewels
Thank You for Your Amazing Review! 💖✨
We’re so happy to hear that you love your engagement ring and that it arrived early! 💍💖 Your kind words truly mean the world to us. Moments like these are why we do what we do!
We’d love for you to share your joy on social media and tag us—we love seeing our rings become a part of such special moments! 💕
Looking forward to helping you find more beautiful pieces in the future. Shop with us again soon! ✨
Wonderfully beautiful earrings!
7 February 2025
Reply from Rosec Jewels
Hi Lisa,
Wow! Your kind words and 5-star review truly made our day! 🌟 We're so thrilled that you love your wonderfully beautiful earrings—your support means the world to us. 💎✨
We’d love for you to share your experience on social media and tag us—we always enjoy seeing our jewelry sparkle in real life! 💖
Looking forward to serving you again soon! Don’t forget to check out our latest collections for more stunning pieces. 💍✨
Happy shopping! 😊
Very responsive customer service
Very responsive customer service. Good price and quality for the price.
Green emerald lab eternity band. Beautiful and they send the ratings info and details of the stones. Very accommodating
8 February 2025
Unprompted review
Reply from Rosec Jewels
Thank you so much for your 5-star review! ⭐️ We’re thrilled to hear that you love your Green Emerald Lab Eternity Band and appreciate the quality and details we provide. Your kind words truly boost our confidence and inspire us to keep delivering the best!
We’d love to see how you style your ring—feel free to share pictures on social media and tag us! 💚✨ We look forward to serving you again with more stunning lab-grown gemstone jewelry.
Happy shopping! 💎😊
Best,
Rosec Jewels Team
Bought some earrings
Bought some earrings, everything went well. Rosec communicated very good throughout the whole purchase, shipping and receiving of them. The earrings are high quality and look great.
30 January 2025
Reply from Rosec Jewels
Dear Tom,
Thank you for your wonderful review! We're thrilled to hear that you loved your earrings and had a smooth experience with us. Your kind words truly mean a lot.
We’d love to see how you style them! Feel free to share your look on social media and tag us. Also, we can’t wait to have you shop with us again—keep an eye out for exciting new designs and exclusive offers just for you!
Happy wearing!
Rosec Jewels Team ✨💎
helix earring
Love the helix earring. I only wish it had a little more shine to the moissanite, seems a little dull.
22 January 2025
Reply from Rosec Jewels
Thank you for taking the time to share your feedback! We're so glad to hear that you love your helix earring. However, we’re sorry that the moissanite didn’t meet your expectations in terms of shine.
Moissanite is known for its brilliance, but factors like lighting and cleaning can sometimes affect its sparkle. If you need any assistance or have any concerns, please don’t hesitate to reach out to us—we’d be happy to help!
Your satisfaction means the world to us, and we appreciate your support.
Best regards,
Unreliable imo
Was unable to connect by telephone, packaging was filthy cheesecloth sealed with wax, product was shipped from India, called was scheduled by company then not executed, bonus gift with purchase was never received.
Follow up was provided by email.
18 January 2025
Reply from Rosec Jewels
We sincerely apologize for any inconvenience you faced. As we discussed, we have addressed the issue and ensured that the bonus gift is always included with every package. Our team sends it from here, and we strive to make sure every order meets our quality standards.
We truly value your feedback and appreciate your patience. If there's anything else we can do to improve your experience, please let us know.
I ordered a size 6 ring and received a…
I ordered a size 6 ring and received a size 4.5. possibly my error but when I reached out multiple times I was unable and to get ahold of anyone.
18 January 2025
Reply from Rosec Jewels
Dear Davis Miller,
First and foremost, please accept our sincerest apologies for the inconvenience and frustration you’ve experienced. We truly value your trust in us, and we are here to make things right for you.
We understand that you may have faced difficulty reaching out to us, and for that, we deeply regret any miscommunication. Could you kindly let us know where you reached out so we can ensure no future issues arise?
Upon reviewing your order, it seems the ring size might have been selected by default. To help prevent this, we have sent an email as well as WhatsApp communication for a free ring sizer before processing orders. If you missed this email, we completely understand, and we’re happy to assist you further.
You are welcome to return the ring as part of our 30-day return policy, and we’ll resize it for you at no additional cost. If you’d like to confirm your correct size, we can send you a free ring sizer to ensure a perfect fit.
Kindly contact us at customercare@rosecjewels.com or call us at +1 318 479 0290 for quick assistance. We’re here to make this process as smooth as possible for you.
Once again, we deeply apologize for this experience and thank you for giving us the chance to resolve it.
Exceptional service
This marks my initial experience ordering from Rosec, and I am thoroughly satisfied. I purchased a stunning ring for my wife and also received a complimentary pair of earrings. The quality is exceptional, and the craftsmanship is exquisite. Additionally, the communication throughout the process was outstanding. I highly recommend this service.
17 January 2025
Unprompted review
Reply from Rosec Jewels
Dear Zulfikar Mohammed,
Thank you so much for your kind words and for choosing Rosec Jewels for your special purchase. We're thrilled to hear that you and your wife loved the ring and complimentary earrings! Your appreciation for the quality and craftsmanship means the world to us.
We’re delighted that you had a seamless shopping experience, and we look forward to serving you again in the future. Don’t hesitate to explore our latest collections—we’re sure you’ll find something equally stunning!
Warm regards,
The Rosec Jewels Team
The customer service was most…
The customer service was most impressive. I had many questions and they were all answered to my satisfaction which led to a fantastic purchase. I love all 3 pieces I purchased.
Thank you Rosec Jewels
14 January 2025
Unprompted review
Reply from Rosec Jewels
Dear Billie Dillon,
Thank you so much for your amazing review! We’re thrilled to know that our customer service met your expectations and helped you make a fantastic purchase. It’s wonderful to hear that you love all three pieces you chose!
Your satisfaction is our top priority, and we’re so grateful for your trust in Rosec Jewels. We can’t wait to help you find more beautiful jewelry in the future. Keep an eye on our collections—we’re sure you’ll discover something just as stunning next time!
Warm regards,
The Rosec Jewels Team
The best jeweler and customer service
The best jeweler and customer service! I am so happy that I found them and will always order from Rosec jewels in the future. They informed each day when my customer piece will be ready to ship and my new piece is just gorgeous!
1 January 2025
Unprompted review
Reply from Rosec Jewels
Hi Tonya,
Thank you so much for your heartwarming review! Your kind words about our jewelry and customer service mean the world to us. We're delighted to hear that you’re happy with your gorgeous new piece and appreciated the updates throughout the process—it’s always our goal to keep our customers informed and cared for every step of the way.
We’re truly honored to have created something special for you and look forward to crafting more beautiful pieces with the same care and passion. If you’d like, sharing your experience with friends and family would help us reach more people who love unique jewelry just like you do.
We can’t wait to have you shop with us again!
Warm regards,
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