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sent the incorrect item
sent the incorrect item, claim the item will be lost in transit if returned so are only offering 40% refund. Avoid this company at all costs.
Poor and thiefs
Purchase made in April 2021.
Nothing received yet. 2 dolls for a $ 50 bill… they obviously charged the amount 2 days after my purchase…no customer service. DON'T BUY FROM ROROLULU YOU WILL NEVER SEE PURCHASES OR YOUR MONEY ... REAL THIEVES! they make you believe stupidities like “Dear customer,
We are very sorry, we have checked your order.
I found that your original order has been lost, but we have reissued the doll to you.
And the reissued logistics link has been shown to be delivered properly. “ (I got this message 8 times)
and they keep writing to you anytime in the night… Poor and thief! Block their name on your social networks THEY ARE NOT TRUSTED
Hi I bought 3 clothes books in 4th of…
Hi I bought 3 clothes books in 4th of June and until now I didnt receive anything
And I didnt receive even tracking number
May I know why thx
I love the rorolulu I ordered for my…
I love the rorolulu I ordered for my great-grand-daughter. Took about 2 weeks delivery time. I'm in Canada. Thanks Rorolulu.
Highly recommended,5 stars,will be…
Highly recommended,5 stars,will be getting more.My Rorolulu is gorgeous!,not only that but prompt delivery and great communication via Email.
Thank you.
Marielle.
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