Rootelier Reviews 

Written by the company

Rootelier is an online furniture store. We offer solid wood furniture made to order: console tables, coffee tables, desks, bookshelves, floating shelves, sideboards, dressers, headboards, bathroom vanities, benches, dining tables and wood wall art. We hold no stock. Nothing sits in a warehouse waiting for a buyer. Each piece is cut and finished after the order is placed, which is why delivery takes longer here than at a shop selling off a shelf. Production runs 10 to 15 business days before a carrier collects the piece, and most pieces are offered in four finishes. If a standard size does not suit your room, ask us. Custom dimensions are part of how this works, and we reply to questions about custom work within one to two business days. There are two things we would rather say before you buy than after. The first is a real limitation. Because every piece is cut to your order, we cannot accept a return for change of mind. We would rather you knew that now than discovered it later. If a piece arrives damaged, arrives with a manufacturing defect, or is simply not what you ordered, send us photographs within 14 calendar days of delivery and we will replace it or refund you. You do not need to ship anything back. The second is what you get in return. Shipping is free on every order to the 48 contiguous United States, and every piece carries a one-year limited warranty. Wood is a natural material. Grain, color and figure vary from piece to piece, and a photograph shows one example rather than the exact piece you will receive. We would rather describe that honestly than photograph it away. If anything here is unclear, ask us before you order rather than after. support@rootelier.comSee more