Root2Ginger Reviews 391

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and delicious taste, often highlighting its natural and organic ingredients. Many find the ginger drinks to be the best they've ever tasted, enjoying them in various ways, from hot beverages to cocktails and even with ice cream. The ordering process is described as smooth and easy, with efficient and well-packaged deliveries that ensure the glass bottles arrive safely. However, some people were dissatisfied with the delivery speed, mentioning that their orders took longer than expected to arrive. A few other people also felt that there was a lack of clarity regarding dosage instructions for certain products.

What people talk about most

Product

Clients share positive opinions on product, frequently praising its delicious taste, fiery kick, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the product as superb and delicious... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the prompt and quick delivery,... See more

Order

People report positive experiences with the ordering process, finding it easy to order online and will... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been a customer and fan of Root2ginger for a couple of years now and find the Fiery to be absolutely gorgeous. Whether in a soft drink or a cocktail it is superb and in fact I also pour a bit in... See more

Company replied

Rated 5 out of 5 stars

Have mail ordered and purchased direct - this mix is mind blowing, recommend all the flavours but particular shout out to Spiced, Mint and Sorrel. If the drink could sing it would be singing Bo... See more

Company replied

Rated 5 out of 5 stars

I found this company at a Christmas market and bought 2 bottles after tasting them. The vendor was friendly helpful generous and very informative as we chatted for a while. The drinks were delicious a... See more

Company replied

Rated 5 out of 5 stars

A thoroughly delicious product. Superb with ice cream and in rice pudding. I would not like to be without a bottle since it is used almost daily. Would have every confidence in recommending to anyone... See more

Company replied


Company details

  1. Soft Drinks Shop

Written by the company

​Root2Ginger Natural Ginger Drink Mix Made from organic ingredients years of heritage and packed with the power of premium ginger ​ The Perfect Golden Serve Alcohol Free - Fiery Kick Promised


Contact info

4.8

Excellent

TrustScore 5 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent Product

I have ordered the Spiced Ginger a few times now. Always arrived beautifully and carefully packaged as it comes in a glass bottle. Very concentrated so only have to use a little. I jave it as a tea with lemon and honey at night. Delicious.

20 April 2026
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Reply from Root2Ginger

Thanks Sharon we agree it makes a great warm drink.

Rated 5 out of 5 stars

Excellent drink,

Excellent drink,can be mixed to personal preference. Prompt delivery. Have bought before will by again

16 April 2026
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Reply from Root2Ginger

Thanks David

Rated 5 out of 5 stars

Excellent product

Excellent product. Excellent customer service. Can't fault the professionalism of this company. Thankyou

9 April 2026
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Reply from Root2Ginger

Thank you so much for your feedback Kim

Rated 5 out of 5 stars

Root2Ginger is superb

Root2Ginger is superb. Having tasted it at a stall earlier this year, I bought a bottle to take home.
Root2Ginger is my end of the day treat with ice & tonic. Nice and fiery but not over strong. I have just purchased my second bottle. A great and tasty alternative to an alcohol aperitif.

23 March 2026
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Reply from Root2Ginger

Thanks for choosing Root2Ginger Kate, so glad you like it.

Rated 5 out of 5 stars

I bought some of this yesterday at…

I bought some of this yesterday at Manchester campfield market, the lady gave me a taste of all 3 which were all equally as good. I eventually bought a smaller bottle as I was having to carry it around. I hope it helps with my arthritis and fibromalagia as im at a loss at the moment. The taste was lovely and firery. Will up date on the joints in a few months.

11 April 2026
Unprompted review
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Reply from Root2Ginger

Thanks so much for choosing Root2Ginger,

Rated 3 out of 5 stars

Customer Service…..R2G back to 5 stars following an immediate response from Deanne

Copy of an e mail sent to R2G last Sunday ……not had a response in almost a week. Lovely product as I’ve mentioned on previous reviews but I’m afraid customer service is lacking in this instance.

Hopefully a positive outcome will prevent me cancelling my recent subscription

“Good morning
Would you mind updating me on my order 2763 please? I’ve received one bottle of Fiery but nothing else.

I thought maybe the other two bottles are on their way but as I’ve received a delivery of order 2779 which was ordered after 2763, I’m suspecting there might be a problem”

4 April 2026
Unprompted review
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Reply from Root2Ginger

Hi Jeffrey, pleased you are enjoying our drinks. However we cannot see an email via our website from you, Clearly your previous order has not been delivered by Royal Mail and we understand this is frustrating. We will of course send a replacement in line with our customer service. We will track your order and respond to your email directly. Both parcels were dispatched by us on 19.03.26 yet we can see via Royal Mail tracking that unfortunately one has gone astray. Please refer to your email for details. Kind regards R2G

Rated 5 out of 5 stars

Great taste

Great taste. Really good alternative to alcohol and it’s healthy, win win

17 February 2026
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Reply from Root2Ginger

Thanks so much for enjoying Root2Ginger

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service, delicious product and very happy to be supporting a small business based in the UK.

23 February 2026
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Reply from Root2Ginger

Thanks for choosing Root2Ginger Adam.

Rated 5 out of 5 stars

Delicious!

I found this company at a Christmas market and bought 2 bottles after tasting them. The vendor was friendly helpful generous and very informative as we chatted for a while. The drinks were delicious and I’d have bought more if I didn’t have to lug them home on the train. Once I got home I enjoyed them so much with honey and hot water that I immediately set up a subscription for the fiery ginger and the mint ginger so now I get my daily fix! Great quality product and packaging. Would recommend.

7 December 2025
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Reply from Root2Ginger

Thanks so much for your kind words Judy. R2Gx

Rated 1 out of 5 stars

Ordered on the 7th and now you expect…

Ordered on the 7th and now you expect delivery on the 20th is too slow - I suggest another delivery company - love the product though

21 January 2026
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Reply from Root2Ginger

Hi Steen thanks for choosing Root2Ginger your order was dispatched yesterday, 11th Feb via Royal Mail, you should expect it anytime now. We try our best to dispatch all orders within 3-5 working days. Best wishes R2G

Rated 5 out of 5 stars

Easy to order

Easy to order
Tastes amazing
One little thing
The Turmeric drink suggests a daily shot but doesn't give a dosage size

21 January 2026
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Reply from Root2Ginger

10-20ml iis fine take straight or mix with juice warm water or milk

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