Roomongo  Reviews 51

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I booked my room for Xcaret Mexico via Roomongo three days before the check in date. It was by far the best price, approx. 60% cheaper than the cost of going straight thru Xcaret website. The cost was... See more

Rated 5 out of 5 stars

Very responsive and attentive to our every need. Has made the entire booking process a breeze. Highly recommend.

Rated 5 out of 5 stars

Genuinely incredible customer service - totally unparalleled! I made an error in a pricey booking and got a call from one of the company owners within an hour to correct it promptly (thanks Patrick!).... See more

Company replied

Rated 5 out of 5 stars

I originally booked Hotel Xcaret through Roomongo, the rates were way cheaper than any competitors including Costco travel. Roomongo was $2,000 cheaper than booking directly through the resort! Howeve... See more

Company replied

Company details

  1. Travel Agency

Written by the company

Roomongo is an online-travel-agency based in Boulder, Colorado. Focused on lodging, Roomongo is a member-only site offering deeply discounted, below-market rates on hotels. Roomongo also allows you to search for vacation rentals and rooms, so you can easily compare them side-by-side with hotel options. Join now, it's free!


Contact info

4.8

Excellent

TrustScore 5 out of 5

51 reviews

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Rated 5 out of 5 stars

Fantastic service each time

I have used RoomOnGo for two separate trips now (One to the Disney area and another to an all inclusive resort in Mexico) and have had a great experiences both times! We each booking, their rates were always lower than the competition and their customer service as well as the double booking confirmation has been fantastic. Patrick was especially helpful when making certain upgrades for our Mexico trip. I'll be using them again with my next trip!

5 May 2024
Unprompted review
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Reply from Roomongo

Thanks for the kudos, Tara! We're thrilled you had a great experience booking through Roomongo for your Disney and Mexico getaways! We look forward to your next adventure...

Rated 5 out of 5 stars

My Go-To for Travel

Roomongo is my go-to booking site. Incredible prices you won't find elsewhere. The founder takes the time to double verify each booking. He is always there to answer questions and will honor all price drops. Roomongo is the only site with a year round 10 percent discount. You will enjoy an ever expanding hotel list as well as an improved search function

28 August 2023
Unprompted review
Rated 5 out of 5 stars

Not just another booking site!

At first I assumed Roomongo was just another fish in the big sea of booking sites though after booking our first trip with them realized that they are so much more than that and really deserve your business. They've had great prices (most important for us) and their customer service is off the charts compared to so many businesses in 2023. Online chat response is immediate, professional, and knowledgeable. Their site keeps getting better and better too. They personally call every hotel you make a reservation for to ensure your booking has been double confirmed. Really enjoyed our experience and will keep using them as often as we can!

8 July 2023
Unprompted review
Rated 5 out of 5 stars

We normally stay at Hilton

We normally stay at Hilton, mostly Hampton Inn. I am a Hilton Honors silver member. Since using Roomongo, the price always winds up being less than Hilton Honors prices. Once the Roomongo discount is applied it winds up being substantially lower.
I also like how Roomongo re-checks the reservation the next day to ensure everything is covered and correct.
Great job Roomongo, so glad we found you.

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Roomongo is our new go to for travel!

Such an amazing experience booking through Roomongo!!! I will never book through another agency again! Not only was it easy but they provide the best customer service and the best prices! Thank you Roomongo!

18 June 2022
Unprompted review
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Reply from Roomongo

Thanks Kim for the great review! We love being able to help you with your getaways! :)

Rated 5 out of 5 stars

!!Stellar Customer Service & Pricing!!

Patrick O'Hara customer service is amazing!! I have never worked with travel representative with such stellar service. Because of this he has won me over! For years I've been doing this myself due to the lack of travel representative service and the extra fees I knew I could do it myself, but now I don't have to....Yay!!
he found for us for Xcaret Arte could not be match by any other site!! Trust me I do my home work and Patrick, not me found an incredible price for our stay. We went in this past Feb., 2022 see the pic for this most amazing AI resort.

30 March 2022
Unprompted review
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Reply from Roomongo

Wow - thanks for the great review and posting pics on our Facebook page! We loved being able to jump in and help you snag a great rate. And thank you for being patient, allowing us to do some research and uncover the best option. The Hotel Xcaret Arte in Mexico is amazing!

Rated 5 out of 5 stars

I enjoyed using Roomongo

I enjoyed using Roomongo! The rates were great and the site was user friendly. I had one question that was purely my user error and the customer service was super quick and friendly in helping me. We easily booked multiple stays that helped with youth tournaments and vacation stays. It is so nice to have another option to book stays!

30 March 2022
Unprompted review
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Reply from Roomongo

Thanks Issam! We love helping, so always good to ask.

Rated 5 out of 5 stars

Best Deals on Hotels...Period!

Without question, the Best deals on Hotels I've ever gotten...by far. I saved BIG bucks and will never use anyone else to book Hotels. I love this company!

29 March 2022
Unprompted review
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Reply from Roomongo

Thanks Michael!

Rated 5 out of 5 stars

Thanks Roomongo!

I found roomongo’s website easy to use, and very helpful in finding a Hotel at a good price. I was looking for accommodations in a highly sought after destination for summer travel, I was not finding options through other websites! I called Roomongo customer service for assistance and someone answered immediately and was able to help me! I was very appreciative of the assistance so wanted to write a review to let others know to use this website to book future travel!

2 July 2021
Unprompted review
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Reply from Roomongo

Thanks Minty!

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