Great experience all-round. Very helpful staff, answered all questions about what I needed. Very clean and easily accessible
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The whole process from the start has been amazing. The staff are lovely and helpful and don’t just treat you like a number. They were so accommodating and knowledgeable and made sure our needs were... See more
Company replied
Location, Facillities, Staff, Roomia have set a new standard for self storage in Qld. No more $25.00 padlocks or fiddly slide locks to cut your fingers on. good lighting and power points available in... See more
Company replied
We are beyond grateful for the help Roomia Springfield qld have given us. It's amazing to know that companies like Roomia support local registered charities and we are very thankful for your great pri... See more
Company replied
Company details
- #3 of 7 best companies in Self-Storage Facility
- #2 of 4 best companies in Automobile Storage Facility
- #2 of 4 best companies in Moving Supply Store
- #2 of 5 best companies in Packaging Supply Store
- #1 of 2 best companies in RV Storage Facility
- #3 of 10 best companies in Storage Facility
About Roomia Self Storage - Springfield
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Written by the company

- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Contact info
Technology Drive 27, 4300, Augustine Heights, Queensland, Australia
- 07 3050 4909
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great experience all-round
Great experience all-round. Very helpful staff, answered all questions about what I needed. Very clean and easily accessible

Reply from Roomia Self Storage - Springfield

Reply from Roomia Self Storage - Springfield
Staff always polite and helpful.
Staff always polite and helpful.
No issues and if their are any they get fixed straight away.

Reply from Roomia Self Storage - Springfield

Reply from Roomia Self Storage - Springfield
Long term storage.
Where able to get a unit when needed. Staff very friendly and helpful.Easy to use with 24 hour access. Trolleys to help get to the storage unit. Price is ok only issue was having to pay extra for insurance. It seems very safe so I am confused by that.

Reply from Roomia Self Storage - Springfield
Best self storage around
Was such a quick and easy process to book, Jessica was friendly, with such amazing customer service. The prices were the best around the area. This is a definitely a place I would recommend to family and friends. Thank you Roomia Springfield!

Reply from Roomia Self Storage - Springfield
Easy to set up in a stressful time of…
Easy to set up in a stressful time of need. Great support from the company showing us how to use the app and where to find things too. Great variety of sizes too.

Reply from Roomia Self Storage - Springfield
Top class facilities with modern touches.
The whole process from the start has been amazing. The staff are lovely and helpful and don’t just treat you like a number. They were so accommodating and knowledgeable and made sure our needs were met.
We chose Roomia because it just felt more personal. The small touches like trolleys and packing necessities are or high standards. The facilities are modern, clean and well secure.
I would definitely recommend them to anyone.

Reply from Roomia Self Storage - Springfield
Simple & easy to navigate & Staff very…
Simple & easy to navigate & Staff very interactive & helpful

Reply from Roomia Self Storage - Springfield
Roomia Springfield were terrific and I…
Roomia Springfield were terrific and I strongly recommend them. A great place to store with 24/7 access. Have moving supplies onsite. A downsizer who was doing renovations at the same time. I was able to place items in storage. I started off with a 3mx2m unit great for garage & shed items. Took out a larger unit 3mx6m for furniture. A Roomia van (booking applies) to bring items into storage was so helpful and you can do this at your own pace. Helped with the sell, give away and keep process too. It was an exceptional process, Both Craig and Jessica were amazing, good sense of humour whilst being professional. Made to feel like a person and not a unit number which is rare these days. Exceptional customer service really deserve 10 stars

Reply from Roomia Self Storage - Springfield
Urgent long-term storage
Craig at Roomia was clear, concise and attentive to our needs, even with other customers in the office, explaining the processes involved, including access and exit. very friendly, but all the time being professional.

Reply from Roomia Self Storage - Springfield
Well organised, accessible and self contained.
Roomia made storing my items less stressful! The app is easy to use, the trolleys are super convenient, and the whole system is well organised and self-contained. It’s also more affordable than other storage companies.

Reply from Roomia Self Storage - Springfield
Staff are extremely helpful and…
Staff are extremely helpful and accommodating. Made the whole process easy and friendly. Always willing to help. I would high recommend

Reply from Roomia Self Storage - Springfield
I have consolidated 2x units with a…
I have consolidated 2x units with a different company since moving to the area. Process was very simple and the App they use for access is so much more convenient. Highly recommend

Reply from Roomia Self Storage - Springfield
I have two Units here
I have two Units here. Both were signed up with no issues and the team there are fantastic and only ready to help.

Reply from Roomia Self Storage - Springfield
Great Facility
Very helpful, great facility, love that there is a van available and a parcel locker also.

Reply from Roomia Self Storage - Springfield
Great facility
Great facility, staff are friendly and the website is easy to navigate.

Reply from Roomia Self Storage - Springfield
This is a superb facility
This is a superb facility. Very secure, very clean, and simple-to-use app to access gates / doors.

Reply from Roomia Self Storage - Springfield
Roomia made my experience Eesia.
Craig was helpful and did not hesitate to answer my questions. His attitude was that he just wanted to help.

Reply from Roomia Self Storage - Springfield
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