The convenience of this location, the cleanliness of the unit and the great customer service made dealing with these guys so easy. If we need some more space in the future, we’ll definately be back. T... See more
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Helpfulness, easy to deal with. Even if you a fcktard like me an cant read write or spell erll sorry well or yuse or youse proper grammer or decor. Safe secure an all too easy. Not like picking up a 7... See more
Company replied
Vicki and Sarah were extremely helpful to show us the different size storage options available. Feedback: The app to sign the agreement could use some small adjustments. When a section is missed,... See more
Company replied
The girls at Michinbury Storage are fantastic - fresh breath of air! Sarah has been helpful since my 1st day and continues to make my experience an easy way! Definitely recommend this site & massive... See more
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Company details
- #3 of 8 best companies in Self-Storage Facility
- #2 of 6 best companies in Automobile Storage Facility
- #2 of 4 best companies in Moving Supply Store
- #2 of 5 best companies in Packaging Supply Store
- #1 of 3 best companies in RV Storage Facility
- #3 of 11 best companies in Storage Facility
About Roomia Self Storage - Minchinbury
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Written by the company

- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Contact info
John Hines Avenue 9, 2770, Minchinbury, New South Wales, Australia
- (02) 9436 6730
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Absolutely amazing service and…
Absolutely amazing service and extremely friendly and helpful staff
Sarah made everything easy and was very…
Sarah made everything easy and was very nice. Thanks Sarah
The convenience of this location
The convenience of this location, the cleanliness of the unit and the great customer service made dealing with these guys so easy. If we need some more space in the future, we’ll definately be back. Thanks team and specially Sarah!!
Outstanding service at Roomia Minchinbury…
Geoff and Sarah at Roomia Minchinbury are extremely helpful, knowledgeable and respond quickly when needed. They are also great at explaining how the facility works and how to use the ap that operates the doors and storage areas. Would strongly recommend their product and service!
Sarah and her team are just excellent
Sarah and her team are just excellent. Highly recommended Roomia Minchinbury

Reply from Roomia Self Storage - Minchinbury
Helpfulness
Helpfulness, easy to deal with. Even if you a fcktard like me an cant read write or spell erll sorry well or yuse or youse proper grammer or decor. Safe secure an all too easy. Not like picking up a 700hp jaguar ...how do they measure hp with jaguar but i no go uni ug i build fire an cook cattle i grow. Was i helpful nunyaf bur if ye laugh i was helpful.

Reply from Roomia Self Storage - Minchinbury
Very helpful staff member Vicki rose…
Very helpful staff member Vicki rose assisted with a change in my storage requirements
I am very grateful to have met Vicky on…
I am very grateful to have met Vicky on Wednesday 1/07/26.
Vicky very helpful and a pleasure to have met her in person. Vicky also stepped away from her office desk to personally show me and my friend my storage unit on the ground level. Vicky listened to her customer needs. As I have to use a walking stick to get around. Thank you for listening ear and support.
I have not yet met Sarah in personal, just speaking to Sarah over the phone, Sarah's phone manner is exceptional.
Very helpful and i could also feel her smile just through our conversation over the phone and most helpful. Keep up the great service ladies. Might see you both on the 8th July. Dixie and my good friend Alberto

Reply from Roomia Self Storage - Minchinbury
Excellent service from Sarah and Vicky…
Excellent service from Sarah and Vicky and appreciate the free moving van hire

Reply from Roomia Self Storage - Minchinbury
Vikki & Sarah were great
Vikki & Sarah were great. Vikki saved us when we arrived late at night, thanks so much Vikki you were great.

Reply from Roomia Self Storage - Minchinbury
Awesome
Awesome, friendly and Would recommend to everyone.
great customer service.

Reply from Roomia Self Storage - Minchinbury
Helpful Staff
Vicki and Sarah were extremely helpful to show us the different size storage options available.
Feedback:
The app to sign the agreement could use some small adjustments. When a section is missed, taking the screen directly to the location will help instead of needing to search all over the form for a missed check box.

Reply from Roomia Self Storage - Minchinbury
Great to speak with Vicky
Great to speak with Vicky, very easy going and helpful l remembered her from St Marys Roomia.

Reply from Roomia Self Storage - Minchinbury
I am absolutely stunned with Vicki and…
I am absolutely stunned with Vicki and how informative she was. She helped me understand the size storage unit I would need based off a description of what I was storing. I am extremely happy with how this place is managed and highly recommend to everyone

Reply from Roomia Self Storage - Minchinbury
Great facility.
We have used Roomia storage facility Minchinbury for the past 3 months. The whole process from set up to cancellation was so easy, even using the Roomia van was a seamless process. The staff in the office have always been so friendly and extremely helpful. Would highly recommend.

Reply from Roomia Self Storage - Minchinbury
Vicky was extremely helpful and very…
Vicky was extremely helpful and very knowledgeable made the move so much easier and worry free.

Reply from Roomia Self Storage - Minchinbury
The booking process and customer…
The booking process and customer service from Sarah was great. She was welcoming and friendly and showed me through the venue and was very thorough.

Reply from Roomia Self Storage - Minchinbury
Very responsive and helpful team at…
Very responsive and helpful team at Minchinbury, made the process seamless.

Reply from Roomia Self Storage - Minchinbury
I’ve never dealt with a storage company…
I’ve never dealt with a storage company before however I will never deal with anyone else. Roomia was fantastic from the moment I started working with them. They were thorough, helpful and informative, nothing was too much. They’re 24hour access is what sold me the most and the app was so easy to use. I’d recommend Roomia to anyone looking to store their belongings. Sarah was brilliant to deal with, well done. Shame I had to leave, but all good things come to an end eventually. Might see you again, thanks.

Reply from Roomia Self Storage - Minchinbury
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