RoomHopper.com Reviews 

5
TrustScore 4 out of 5

4.1

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Company details

  1. Hotel
  2. Travel Agency
  3. Travel Aggregator

Information provided by various external sources

Big savings on hotels in 45,000 destinations worldwide. Browse hotel reviews and find the guaranteed best price on hotels for all budgets.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

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1-star

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4.1

All reviews

(5)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Good !

As they had way better prices than other sites, I decided to book with them. Used them a couple of times and never had any issue.

4 September 2018
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. Booked a room in New York city for New Years Eve 2018. Paid for the room using the credit card. Roomhopper failed to pass on the payment and the hotel came after us for the money, as the occupants are ultimately responsible for the payment. Luckily the credit card company reimbursed us and we used that money to pay the hotel, but the matter look 4.months to resolve.

10 May 2018
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid. Used to be fine when based in Scotland, but now based in UAE and truly awful.
Booked a suite with breakfast at Hilton New York for December this year (2018) after reading some less than impressive reviews I contacted Hilton to confirm that I did in fact have a booking. Hilton confirmed that I had a regular room with no breakfast, not the suite with breakfast I have booked and paid for
Have contacted via email on multiple occasions and refuse to reply or acknowledge email.All email addresses are .com, bengharbia is .co.uk and ahmed is .ae

For others that may have problems, bengharbia@roomhopper. ahmed.b@roomhopper. ae;Ops@roomhopper. RoomHopper.com
customer.service@roomhopper.

11 April 2018
Unprompted review
Rated 1 out of 5 stars

Room hopper

Avoid company like the plague!
Booked and paid for hotel in New York. Arrived after a long journey to be told Room Hopper havent paid the hotel but theyd taken our money. No reply from calling them and emailing. Has to pay twice for the room at an extra 30% and two weeks on and still no answer on the phone or reply by email!
Thanks for ruining my birthday!

4 November 2017
Unprompted review

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