Rooftop Estates & Lettings Reviews 58

TrustScore 2.5 out of 5

2.6

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Rated 4 out of 5 stars

Both James and Elliott were most helpful even though we were buying from them Elliott continually monitored our sale and contacted our estate agents to help move things along. They kept us up to date... See more

Rated 1 out of 5 stars

Avoid at all costs! They are leaving fake reviews themselves! DELETING Google reviews and making new profiles. Horrible, unprofessional, rude! Won't fix anything that's wrong in the place (boiler,ga... See more

Rated 1 out of 5 stars

Here we go again. I can only reiterate my experience with rooftop living. Badly cared for property. Granted I didn't complain about that. Non compliant fire doors. Even after being rectified it's... See more

Rated 5 out of 5 stars

I cannot thank Martin enough for the wonderful service they provided. as a first- time renter, i was a bit overwhelmed by the whole process, but martin made it all so easy. they explained everything c... See more

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2.6

Poor

TrustScore 2.5 out of 5

58 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I recommend Michelle Tromans

I recommend Michelle Tromans as such nice person she was with me. Such an excelent professional,very prestative, compreensive, always ready for help in any problem that i have..
She is the kind of person that you can count on and above all trust.
Catarina Ribeiro

13 October 2017
Unprompted review
Rated 5 out of 5 stars

Quality service

Me and my mum are very please with the great service we got from Lee Vernon who found the perfect home for me my mum and my sister we much appreciate it... Thank you very much xxxx 😀

5 October 2017
Unprompted review
Rated 5 out of 5 stars

Quality Service

I'm very satisfied with quality service, professional and friendly approach that Mr. Lee Vernon provided and helped me to sign the contract for new accommodation.
I felt very positive atmosphere in the Rooftop Agency's office and also very positive energy from quality people from Rooftop.
Highly recommended

Thank You good people for looking after us. ;)

Kindest regards

Tomasz Fertsch

21 September 2017
Unprompted review
Rated 5 out of 5 stars

Kieran Gibbins

Very good service Lee was very helpful and fast had a same day move in and he stayed late to help really happy with everything

2 September 2017
Unprompted review
Rated 5 out of 5 stars

Top Class Service

We sold our property almost immediately and for more than we expected. This was due to the insight and experience of Rooftop's advisor Elliott Jacobs. After the offer was received the real hard work began with Elliott helping us to navigate through the minefield of issues thrown up by the purchaser's lender. Happily all was resolved and both the purchaser and vendor benefitted from Rooftop's service.

1 September 2017
Unprompted review
Rated 5 out of 5 stars

excellent service

excellent service, very friendly and helpful. i am new to this and Lee has taken me through everything and has saved my bacon! got me into my desired property on the same day as i enquired and even stayed on after working hours to finalise my move in. BRILLIANT!

29 August 2017
Unprompted review
Rated 5 out of 5 stars

Rooftops estate agents recent sale

I have recently dealt with Elliott at the Mansfield Rooftops and I cannot recommend him and the company enough. Elliott went above and beyond what was needed , maintaining daily contact and leaving me, as a customer , not only feeling valued but also comforted in the knowledge that everything was being done efficiently and professionally. Elliott I can't thank you or recommend you enough and would not hesitate to buy or in deed sell with you again

25 August 2017
Unprompted review
Rated 5 out of 5 stars

Ref Lee Vernon. A total life saver & excellent customer service

Really grateful I had Lee Vernon to help out with securing me a room in Worksop especially in a ASAP situation I am in as I had nowhere to live due to unfortunate circumstances.

He worked so hard that he got everything done for me in one day and even worked an hour late to make sure I had the property fully secured.

I highly recommend Rooftop Estates Group to anyone needing a property in Nottinghamshire :)

21 August 2017
Unprompted review
Rated 5 out of 5 stars

excellent service.

I'm so pleased with the service Lee Vernon offered me, he was professional, polite, committed and fast, he was always on hand to answer any questions, he got all the paper work ready and i was able to move in within a couple of days. I would highly recommend.
-Craig and co

3 August 2017
Unprompted review
Rated 5 out of 5 stars

A big thank you to Lee Vernon

I would like to say a big thank you to Lee Vernon who managed my recent move.
He was professional, helpful and efficient in securing me a property within my budget.
He worked hard every step of the way.
Thank you Lee

Karen Oakes

3 August 2017
Unprompted review
Rated 4 out of 5 stars

Great service fast and easy as long as …

Great service fast and easy as long as you have all your documents it would go smooth. lee Vernon handle my paper work great person to communicate with. Great estate agents as they know the kind of people to have working for them thanks you.

31 July 2017
Unprompted review
Rated 5 out of 5 stars

Although I did not take the places I …

Although I did not take the places I had looked at with Lee from Rooftop Estates (for personal reasons), I found the viewing to be very good. Very informative, professional and importantly, honest about what I was looking at. Lee was helpful in offering other places and giving as much detail as he could about these. Would definitely recommend to anyone else looking.

21 July 2017
Unprompted review
Rated 5 out of 5 stars

Would recommend 110%!

Lee Vernon and Michelle Tromans have been so helpful during the process of making a move to the area. They both went out of their way to make the move as smooth as possible- thanks guys.

19 July 2017
Unprompted review
Rated 5 out of 5 stars

Outstanding service....

After using Rooftop with the previous agents there who failed me on 2 attempts I was rather disappointed in the service as a whole tjat i had received. So when Elliott Jacobs took over the sales role there and got in touch to re market my property in the proper manner that it deserved, i was more than sceptical. But i need not had been. As after our intial meeting, he showed me and explained to me exactly how he runs things and how organised he was! He asked me to have faith in him and for me to give him a fair chance and was positively sure that he could sell my property at the right price-marketed in the correct way! I went with my gut instinct and gave Elliott and his team a chance! I wasn't disappointed. The first 24 hours and there was interest. By the end of the first week we had block viewings and offers and the highest offer took it! I cant thank Elliott and Rooftop enough-their service was second to none and my house sold. Not sure what the other agents were doing wrong but Elliott definitely did it right. If I ever need to buy/sell again I won't be messing around next time and will go straight to Elliott at Rooftop. 100% organised and reliable. Thanks Elliott

18 July 2017
Unprompted review
Rated 5 out of 5 stars

Class.

Even as the buyer for a property Elliott represented the seller for, he kept me in the loop and helped out at every turn. Top class stuff, thanks Elliott and Rooftop,

Niall & Claudia.

7 July 2017
Unprompted review

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