Roofing Megastore Reviews 

My order did not arrive on date.
Can't phone office because they closed at 1.00. on a Friday. Unbelievable.
Delivery arrived four days later at eight o'clock am, without any notice, because of a bank holiday, more reasons it should have delivered on the Friday.
NO explanation or apologies.
Products as it should be, although I have not unpacked it.
Driver could not get to the delivery address because the road was to narrow, although similar lorries have delivered here.
I had to carry the items with the driver which were four metres long about 100 metres.
The driver was helpful .

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Had an issue with my order but this was resolved and they were able to combine two orders into one so that the job could take place as scheduled. Delivery driver was friendly and helpful. In terms of the delivery service it would ne great to have more specific dates and times so that you can plan more accurately. Great quality products.

Brilliant service and quality products

Great Company, prices are good, the products are also good and we were kept up-to-date with the delivery. What else would you need.

Good price, good quality materials, and a very helpful delivery driver.

Excellent quality sheets, exactly to the requested size

I was surprised to get the delivery earlier than anticipated. Good product 30 x 1000 galv sheets. At the right price. I'm sorry I was not here when goods were delivered, maybe an email to let me know would have been better than a phone call but it was by my own request that the call came on the house phone. I will use this company again as I have a few other projects to get done.

Products are good quality, but the delivery time was awful, 2weeks 6days!
Also sent one wrong item.
Communication really slow.
Maybe I was just unlucky, but that was my experience.

Excellent service provided before, during and after the order was placed, not least in arranging a delivery day / time that worked well for me.
EPDM kit now all fitted, with components being of very good quality and the kit containing more than sufficient quantities of all necessary items.
Not the first time that I have used Roofing Megastore, for a range of different items and I would recommend them without hesitation.
Thank you.

I rarely leave negative reviews, but my experience with Roofing Megastore has been extremely disappointing.

I placed my order on 30/03/2026 for polycarbonate sheets, and some accessories for my pergola, and while part of the order arrived, some key items (the sheets and H sections) are missing till date 28/04/2026. I reported this immediately and was assured multiple times that the transport team would contact me and resolve the issue. Despite confirming the missing items promptly, I have received no meaningful updates or communication since.

It has now been over a week of chasing, with repeated promises but no action. Emails giving the same reply (chasing the delivery teams), and there is no clear timeline for resolution. The lack of accountability and customer support is very frustrating.

Based on my experience, I would strongly advise others to be cautious when ordering, especially if your project depends on timely delivery.

I hope the company takes this feedback seriously and improves both their delivery process and customer communication.

Brilliant company to order from and delivered on time ill use again for certain,
Highly recommend them 👌

I found the megastore online. I had no issues with finding everything I needed and the cut to size service is great however, it says 7-8 days delivery, it took two weeks for my delivery which had a knock on effect on other work I had planned in. Also after ringing several times and only getting through after a 20-30 minute wait each time is ridiculous. Once through the customer service wasn’t the best either. Fair to say I’m don’t think I will be recommending this company again.

I can't say the quality of my product as I have still not received it I ordered on the 13th April its now the 27th April still not received it the contact with the company has been very poor from there side.

Shocking service. Ordered 4 panels on the 15th of this month, nothing has arrived. Email after email chasing them. Same answer via Chloe, "I'll chase our production department"
Tomorrow I'll be chasing my money and will then purchase elsewhere.
I'd advise all to keep well clear of this shocking company.

Good delivery and we'll packed.
Delivery guys were excellent too

Excellent planning and ordering site. Delivery was a tad slow but I wasn’t in a hurry. When order was delivered the two man delivery team were very helpful.

Great company to buy from would definitely use again polycarbonate sheets cut to size delivery was good & customer service very efficient.

Quite good prices,All items were carefully packaged and delivered the delivery chap was happy to help.

Product is great but the delivery was poor

The products were ok but the service and communication was very poor and I had to wait from 3rd order date to 21st actual delivery date for my goods. The delivery company you use is disgusting. 6 days late from their promised delivery date and lack of communication