My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... See more
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We're proud to be recognised as one of the UK's leading garden machinery specialists. In 2026, we were crowned UK's Leading Garden Machinery Dealer at the STIHL Awards and were also honoured with the prestigious STIHL 100 Year Award, recognising excellence across every aspect of our business. This follows being named Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards. Welcome to Ron Smith & Co., a name synonymous with excellence in garden and estate machinery since 1967. Founded by Ron Smith, the business has grown from humble beginnings into one of the UK's leading specialists, supplying premium garden and estate machinery to both domestic and professional customers. Today, Ron's vision continues under the leadership of his son, Mark Smith, with the same commitment to quality, expert advice and outstanding customer service. Our extensive range includes everything from lawnmowers, ride-on mowers and chainsaws to robotic mowers, hedge trimmers, leaf blowers and other specialist equipment. As authorised dealers for many of the industry's leading brands, we're committed to offering products that deliver exceptional performance, reliability and value. Sales: Visit our Worcester or Hereford showrooms, or shop online at www.ronsmith.co.uk for delivery across Great Britain. Repairs & Servicing: Our experienced engineers provide expert servicing and repairs to keep your machinery performing at its best. Spare Parts: Our dedicated parts department stocks an extensive range of genuine replacement parts and accessories. Robotic Mower Specialists: Our specialist team provides expert advice, installation and ongoing support for the latest robotic mowing technology. At Ron Smith & Co., we believe in providing more than just great products. We're passionate about helping our customers find the right solution for their needs, backed by knowledgeable advice, dependable after-sales support and industry-leading service. For nearly 60 years, we've remained committed to the values on which the business was founded: integrity, expertise, quality and customer care. Whether you visit one of our showrooms or shop online, we're here to help you create and maintain beautiful outdoor spaces with confidence.
Authorised dealer with expert support
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, United Kingdom

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Prompt and well packed delivery. not had a chance to try out my new leaf blower yet!

Reply from Ron Smith & Co Ltd.
Very knowledgeable and friendly staff explaining everything we need to know.

Reply from Ron Smith & Co Ltd.
Great customer service and speedy delivery to the Outer Hebrides

Reply from Ron Smith & Co Ltd.
Items wasn’t ready to click and collect
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Men seemed vague
Then they decided to help and one was BRILLIENT at them helping me

Reply from Ron Smith & Co Ltd.
Communication excellent, delivery efficient and wide range of products to choose from.. from a returning customer

Reply from Ron Smith & Co Ltd.
Very helpful, knowledgeable and supportive staff who answered any queries I had.

Reply from Ron Smith & Co Ltd.
The advice from Ron Smith’s engineer who helped me select the right Huqsvarna robotic lawn for my garden was invaluable. He then came a few days later to install the mower and set up its mowing areas, keep out areas and schedules. It was invaluable to have this done by them. Since installation the mower has been happily looking after my lawn for me, doing a much neater job than I could manage with my old ride on mower and saving me hours every week. The app is easy to master and I can see what the mower is up to at any time.

Reply from Ron Smith & Co Ltd.
Super efficeint quick processing and delivery. Dosnt get better.

Reply from Ron Smith & Co Ltd.
Very helpful sales staff who readily arranged for a specialist to carry out a survey of my lawn and provide a quotation for an Automower.

Reply from Ron Smith & Co Ltd.
I was looking for a lightweight lawnmower to cut our back grass to replace a much heavier petrol mower which I was finding difficult to manage. From the write-ups on the website I was able to identify a machine to meet my needs. I have just used it and it measured up to my expectations.

Reply from Ron Smith & Co Ltd.

Reply from Ron Smith & Co Ltd.

Reply from Ron Smith & Co Ltd.
Second time ordering from this company. Excellent communication and delivery time.

Reply from Ron Smith & Co Ltd.
Ron Smith & Co Ltd.
Easy to use website, products easy to search for and find. Great choice of products available. Speedy delivery, well packaged. Great service, thank you very much.

Reply from Ron Smith & Co Ltd.
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