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Rated 5 out of 5 stars

I have been buying Rollagranola for a while now and love the variety although I try to stick with the ones with less sugar content. Having said that the 'new' pouches "Calm" and "Body and Soul" are... See more

Company replied

Rated 3 out of 5 stars

I ordered two boxes of the raspberry granola. It looks slightly pink, but can only see tiny traces of raspeberries, not pieces as expected. Looking at the composition on the packet, it says 8% only, s... See more

Company replied

Rated 5 out of 5 stars

This product is excellent and they have invested in a good website and it’s all at a reasonable price Have made several repeat purchases and recommended to friends who want quality food with no add... See more

Rated 3 out of 5 stars

When I first tried Rollagranola, I thought it was amazing big, clumpy pieces of delicious granola. Now it’s just powdery, with no big clumps of that crunchy goodness. The quality seems to have gone d... See more

Company replied

Company details

  1. Food Manufacturer

Written by the company

Rollagranola produce exceptional granolas. All products are handmade by our team in Hitchin, Hertfordshire with care and attention. Our mission is to give our customers the best granola. Delicious granolas, packed with flavour, crunch and nuts giving you the best start to your day. We’re committed to quality and giving the best experience possible so if you have an issue please get in touch and we will resolve it.


Contact info

3.8

Great

TrustScore 4 out of 5

58 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Give a 1 star based on hearing you…

Give a 1 star based on hearing you received recently a 1 star food hygiene certificate. Will not be buying again, I cannot imagine what you factory looks like it must be so dirty

22 June 2025
Unprompted review
Rollagranola logo

Reply from Rollagranola

We understand how this rating looks and so want to be completely transparent:

The issues raised were not related to food hygiene or cleanliness, but rather:
1. Documentation not being presented during the inspection (our food safety records are fully up to date and stored digitally, but the responsible manager wasn’t on site at the time).
2. A delay in hot water from a small-capacity handwashing sink (which we’re now upgrading).

We take this seriously and are already fixing both points. We’ve always held ourselves to high food safety standards, and we’re confident our next inspection will reflect that.

Rated 1 out of 5 stars

Many issues ordering from Rollagranola

Many issues ordering from Rollagranola.
- Stale items sent out (Absolutely Chocolate)
- Lengthy delivery times
- Bombardment of sales emails
- Incorrect items sent out and no customer support
- Item quantities not always available or have to buy more of the smaller boxes which is not cost efficient.

Customer support has been poor after receiving a wrong order and no response following emails. Very expensive and premium product with no customer focus.

* In response to the comment below, Rollagranola did email us directly with nothing constructive and did not rectify the issues raised. Customer service is an absolute disgrace!

2 June 2025
Unprompted review
Rollagranola logo

Reply from Rollagranola

Hi Gary, sorry you've had such a poor experience.
We do aim to provide both top quality products and service and can understand your frustration on both fronts based on this review.
I wanted to provide some feedback to your issues.
We produce granolas ourselves and never hold more than a month or so of stock so if you have received stale product this doesn't sound right and will look into the quality of Absolutely Chocolate as a priority.
On the delivery times, we ship products out using royal mail 48hr service as this allows us to keep our free shipping level low and we do aim to ship out orders the day of or day after the order is placed, we are a small team so if we receive an influx it can set us back a day but anything over this is rare.
We do aim to response to every customer service issue and are putting in a place a new system to help manage customer service more efficiently moving forward.
I will message you personally now.
Thanks, Sean

Rated 4 out of 5 stars

The granola is delicious when I can get it.

The granola is delicious when I can get it. I ordered the low carb granolas in a six piece bundle. I placed my order on the 17th January 2025 the payment was taken on the 20th but as yet ten days after my order I have not received anything. I have emailed twice but I’ve had no reply. Not sure what has happened but I wish they’d put it right.

27 January 2025
Unprompted review
Rated 1 out of 5 stars

unhealthy sweetners

brought the Keto Caveman without looking at the ingredients, only to discover when looking up the sweetners. it contains:- Polydextrose isomalt, sucralose, and erythritol. All of which are the furthest thing from healthy in my opinion. Won't be buying again.

26 November 2024
Unprompted review
Rated 4 out of 5 stars

I have ordered from here before and I…

I have ordered from here before and I loved the granola. This time it was 6 days before Royal Mail received the items. I rang up after I didn't receive any reply to my email from the 16th Nov Just called them and asked for partial refund, lady was very nice and explained it was their fault and I gave feedback saying maybe a message should be put on their website advising of stock issues so people know before ordering. My items are due to be delivered this week so all ok. Quality is good, just the customer service side needs looking at.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

I brought my kg of Coconut

I brought my kg of Coconut, cashew and raisin granola and I tried it today. I loved it and it’s filled with natural goodness. My 100g serving didn’t touch the sides

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Best Granola I've ever tried

I tried the Zesty caveman and can honestly say it was the best Granola I've ever had. Yummy Scrummy !!!!! In fact I could have just eaten the whole packet on its own. Well done 👏 ✔️

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Rollgranola Caveman Keto: A Prehistoric Flavor Explosion!

Here is positive manreview for Rollgranola caveman keto:

Rollgranola Caveman Keto:
A Prehistoric Flavor Explosion!

As a self-proclaimed keto connoisseur, I've tried my fair share of low-carb granolas, but Rollgranola's Caveman Keto blend has truly blown me away. From the moment I ripped open the package, the aroma of toasted nuts and spices transported me back to a simpler time, when our ancestors roamed the earth in search of the most nourishing foods.

The first bite was a revelation - the perfect balance of crunchy, chewy, and subtly sweet. The combination of almonds, Brazil nuts, and coconut flakes provides a satisfying texture that left me feeling energized and satisfied, without the dreaded blood sugar crash that often accompanies granola.

What sets Rollgranola's Caveman Keto apart, however, is the thoughtful blend of spices. The subtle hint of cinnamon, ginger, and nutmeg adds a warmth and depth of flavor that you simply don't find in your average keto granola. It's as if the cavemen themselves had a hand in crafting this prehistoric masterpiece.

Whether I'm enjoying it as a mid-morning snack, sprinkled over my favorite yogurt, or even as a crunchy topping for my keto ice cream, Rollgranola's Caveman Keto never fails to transport me to a simpler, more primal time. If you're looking to embark on a culinary adventure that's both nutritious and delicious, do yourself a favor and grab a bag (or two) of this prehistoric treasure. Your taste buds will thank you!

2 September 2024
Unprompted review
Rated 1 out of 5 stars

Did not receive the order

Please be careful I saw this advertisement on tik tok and placed an order for 3 boxes 2 weeks ago. I am still waiting for them. I have tried to call them they don’t take calls.
I texted them twice to no avail please be careful

11 August 2024
Unprompted review
Rollagranola logo

Reply from Rollagranola

Hi Pamela, Sorry you haven't received your order or any response to your communications. Please get in touch with support@rollagranola.com or phone 01462 419 400 and we will get this sorted.

Rated 3 out of 5 stars

Needs Improvement IMO

We bought a pack of 6 as we thought we would love this granola, but unfortunately won’t be buying again. Beautiful ingredients but in our opinion the nuts - macadamia in particular - need halving. There was also an awful lot of ‘powdered granola’ at the bottom of the box so we had both huge lumps & sludgy milk to get through, although it did taste good.
Really sorry 😔

9 June 2024
Unprompted review
Rated 5 out of 5 stars

Finally, a product with only basic ingredients

Had an assortment of flavours delivered and was really happy with the ingredients and flavours. Personally my favorite was the pecan and maple twist. I would say it's on the 'quite sweet' side for me

Great to see a company promote whole ingredient and actually only have whole ingredients in there recipes. No ingredient you can't find in your kitchen cupboard

Price wise, your paying for the type of ingredients used. I'm sure the supermarket has cheaper alternatives full of filler and lower quality junk

Will be keeping an eye out for new flavours. Keep it up Robin and the team

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Best granola on the market

Ordered 2 x boxes and they were delivered a couple of days later!
I have to say this is the best granola I have ever had! It’s so tasty, fresh and crispy, absolutely delicious !

I will definitely ordering more

Thank you again

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Perfect crunchy granola

I received this granola as a gift; however, this is my own opinion! I love this granola. Particularly the Awesome Almond granola. I love the ratio of nuts to everything else (hate it when there’s not enough nutty goodness), and it stays crunchy in my smoothie bowl so I can have a bite of granola right until the very end! I highly recommend this granola and will definitely be stocking up on more in the future!

25 February 2023
Unprompted review
Rated 5 out of 5 stars

DELICIOUS

DELICIOUS. Used throughout the end of my marathon training for tasty, nutritious fuel. Impressed with flavour, texture & the simple ingredients

3 April 2023
Unprompted review
Rated 5 out of 5 stars

Delicious granola

Delicious granola and very generous with nuts! We love the organic & nutty and healthy hazelnut in my house!

1 May 2023
Unprompted review

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