Roll20 Reviews 18

I submitted an unhappy review of a purchase, and no one replied. not expecting a refund but expecting a reply.

Even though I complained- they still allow my abusive ex husband to write content here - even though he sends racist, abusive messages to women.
Do not buy content from Stands to Reason on this platform!

foundry is better and much cheaper. fantasy grounds is cheaper and better

ABSOLUTE SCAM. I have a FREE subscription yet they have charged me every month for more than a year and refuse to respond to my requests for refunds and cancellation of the account. Maybe they will see this and finally respond to me. Give me the f-ing money back.

Roll20 is good, but requires way too much money to use. I spent a good 90 euros for rule books and manuals to run a campaign I was creating just to find out I need to buy a subscription to have assets over 100mbs. A yearly plan cost around 50 euros for the basic one while a yearly for the full version costs 100 euros. If these prices don't bother you, go right ahead as it is a really useful software... But it's an issue to me.

Terrible costs per annum, other virtual tabletops are out there like Foundry and Fantasy Grounds Unity which are cheaper overall and do a much better job. Just crap character sheets for D&D, clunky and a lack of in depth features for combat. Very poor coding. Cannot say I was impressed having done Storm Kings Thunder on it.

It was great at it's beginning... but now, not so much. Roll20 is seriously outdated, and it's not going to change anytime soon - it finally got a dark mode last year... yeah, you know, the thing that is considered a standard for now many years.

If you are a DM who search a VTT to play seriously, Roll20 is not for you. You want to check at Foundry (not free, alright, but only 50 dollars and you are set for LIFE). If you just search a dice roller to do theater of the mind games, then it might work... until you can't stomach the frequent bugs with the dice not rolling and search another alternative.

You should not pay for the extra. Many of those should be now included for free! Roll20 team should be ashamed to not have upped their game until all this time. And I say that as someone who used the website since it exist.

Company did eventually contact me and reverse the charges. Wish it didnt take 4 months. But i do appreciate them fixing it. Orginal post. WONT RESPOND !! CHARGING ME SINCE JAN FOR A DECEASED PARTNERS ACCOUNT. NOW I HAVE TO REFILE AN CANCELATION ON MY CREDIT CARD. AND REATTACH EVERYTHING TO ALL OTHER PAYMENTS all over again. APPRECIATE THE CHARGES TO A LOCKED ACCOUNT OFF MY BLOODY CREDIT. All I get is automated emails with no follow up.. pretty lousy!! Don't recommend!! Absolutely awful!!

Oh neat! A free VTT! What's that? All the useful stuff is behind a ridiculously expensive paywall? So this massive frustration I have can be solved by paying 120 dollars a year? No? I have to reprogram the website myself for that? And I need to pay to be allowed to do that? AMAZING! WHERE DO I SIGN UP

(Honestly, this website makes me want to quit being a DM... It's so frustrating. I hate it more than words can express)

This is a great webapp for playing online TTRPG, but its lacking some great features from the mobile app on the website. Also the website design is ugly

stop showing me this add, I don't want this app, you guys are just forcing me.

Do not trust them with passwords and personal data. They sell your personal informations to hackers. My password and email address was compromised that way on 20 mars 2019.

The service itself is not terrible but the dynamic lighting system is buggy and the server capacity needs to be increased - sometimes the platform literally freezes

Horrible. It took months for them to respond one time for me. Then they couldnt "find" my account even after I gave them all my details. This conveniently happened when I wanted to return a product from WOTC. They also have a skeleton crew working bugs and cam/voice so dont expect any tech support. I also want to say I have spent 1000 hours and well over a 1000 dollars as a customer

I've been a subscriber to Roll20 for about seven years now and they've been pretty good. Their customer support isn't the fastest and their features aren't as comprehensive as say Fantasy Grounds or Tabletop Simulator, but what they do, they do well, which is providing a reliable and relatively fast tabletop for roleplaying games to run on. The visual dice roller looks great and the interface is mostly easy to use. Overall a solid 4/5. One star taken off because their dynamic lighting system is a royal PITA to use and desperately needs an overhaul. Thankfully it has been updated recently but it's still not intuitive to use. If you don't care about that though, it's a solid system. I just wish there were more games on there.

I purchased LMoP for $15, had a blast with minimal prep time, exactly what I paid for.

I then purchased Out of the Abyss for $40, read through it, decided I didn't like it and got a full refund no questions asked.

Have now purchased Storm Kings Thunder as a result and very much looking forward to playing with minimal prep.

If you want to pay someone else $25 to design and place hundreds of tokens, format dozens of maps AND get the $40 adventurebook material free in an easy to navigate, hyperlinked format, these guys are for you.

This service looks great and actually works however the trolls and the way admin deal with these issues are very bad childish and lacking emotional intelligence.

Example
1 they ban the host because the trolls say so, no research no consideration.
2. They Ban Wan IP addresses so you cannot log in to recover paid content.

What a shame,I will use an alternative service that doesn't suffer from bad management and therefor offers batter value.
I have declined the option to email them as they are simply so very bad at managing this website and a little more research clearly shows this is a small business, they realy need to step outside get some fresh air and apologies to there users before changing there game plan for there business.

Such a great idea let down by management.
"rules are meant to be broken they say, sorry virtual", they do not adhere to any form of business registered structure or management and suspect this is being run from several bedrooms even before covid.

Buyer beware!