Rolan Australia Reviews 

197
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent communication regarding orders, ensuring they are kept informed at every stage. Many people highlight the super-fast delivery and competitive pricing, often noting that products arrive promptly and in perfect condition. Reviewers appreciate the quality of the products, finding them to be exactly as described and often difficult to find elsewhere. However, some customers also noted issues with incorrect parts being supplied or significant delays in delivery, extending beyond the estimated timeframes. A few other people also felt that the quality of some units was average, with noticeable imperfections.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the items for being exactly as described,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and quick delivery... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting good and competitive... See more

Order

People report positive experiences with order, highlighting the ease of ordering and payment. Customers also... See more

Quality

Customers had positive experiences with quality, noting that parts arrived on time and matched the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company provides great communication about your orders. The prices are the best around and delivery was fast. I would have left a review sooner however, I ended up in hospital for a while and rec... See more

Rated 5 out of 5 stars

Great company ordered 2 cans of mass airflow cleaner was keep informed at all stages of delivery. Superfast delivery and boxed with protection to safeguard any damage. Also best price.

Rated 5 out of 5 stars

I ordered online from Melbourne Tuesday evening and my items arrived on Thursday which was super fast. This was my first order from Rolan and I'm very happy and would buy from them again.

Rated 5 out of 5 stars

Easy to navigate website. Parts dispatched & delivered within estimated ETA. No issues dealing with Rolan Australia. Will use again.


Company details


Contact info

  • Unit 1, 25 Bearing Road, 2147, SEVEN HILLS, Australia

  • rolan.com.au

4.4

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(197)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Easy to navigate website. Parts dispatched & delivered within estimated ETA. No issues dealing with Rolan Australia.
Will use again.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

like every other shop that wants a…

like every other shop that wants a review under 24hrs of getting my item , you get a negative or poor review,
sorry , not only has it been less than 24 hrs since i have revived your product , it has yet to be installed,
how can i review? ohh wait i can review the fact that someone in a warehouse somewhere picked a box, put it in another box, with a automatically printed label and then sent it to be posted, i never got to speak to anyone, or ask questions , pull on experience etc , oh this was a gift for a mate who has been helping me out! not even for me!

21 November 2025
Unprompted review
Rated 4 out of 5 stars

the boys who sell solutions

the boys that looked after me and commiserated with me owning an alfa

the old days are gone when items could be fixed etc and we as car owners spend time replacing plastic parts that were never meant to be fixed easy to manufacture even though some of the parts were wrong we got there with your help and the hydraulic guys in my suburb.

9 October 2025
Unprompted review
Rated 1 out of 5 stars

Nothing has arrived.

Nothing has arrived.
Phone calls meant nothing.
Emails meant nothing.
From a 3 days delivery to, so far, 19 days. And still waiting.
I was told that complaining pushed my concerns back to the bottom of the list.
Just tell me when I can get my delivery!!!!!!

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Very quick interstate delivery

I ordered online from Melbourne Tuesday evening and my items arrived on Thursday which was super fast. This was my first order from Rolan and I'm very happy and would buy from them again.

14 October 2025
Unprompted review
Rated 1 out of 5 stars

Misleading Stock Claim and Unresolved Customer Issue

I placed an order with Rolan Australia around July for a pair of DBA brake rotors that were heavily discounted. I completed the checkout, paid including shipping, and received an official order confirmation.

The next day, I was told the order was cancelled due to a pricing error. While I understand these things can happen, what followed felt very poorly handled. The product was suddenly marked “out of stock,” and a 10% discount code was offered — but it didn’t work. I tried contacting them four times — three via email and once via their website — with no response at first.

Eventually, they replied with a 15% discount, but by that point I had already been forced to buy the item elsewhere due to urgency. To make things more confusing, the same product was soon relisted at full price on both their website and eBay, contradicting the earlier “out of stock” excuse.

I even filed a complaint with NSW Fair Trading, but since I had been refunded and offered a discount, they didn’t pursue it further — which is frustrating, because it still felt like selective order cancellation rather than a genuine error.

I’m not writing this review to demand the original price be honoured — just to share my experience and how disappointed I was with the way it was handled. I hope Rolan Australia improves their transparency, communication, and customer service in the future.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Right sensor, good price

Had the exact sensor I needed, best price I could find for it as well. The express postage came in a couple days and helped me get the car running again. Happy with the result!

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Brake pads were delivered quickly

Brake pads were delivered quickly, the only problem is I didn't realize I ordered two sets as I did it online, I'm hoping they will let me return the extra set so I can purchase a set of rear brake pads otherwise very happy with the service and the price

8 August 2025
Unprompted review

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