Rogue + Wolf Reviews 422

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their unique designs and excellent quality. Many people are particularly happy with the comfort and fit of the footwear, often mentioning how well they accommodate wider feet. The ordering process is generally described as easy, and the delivery service is frequently noted for its efficiency and speed. Reviewers also commend the customer service for being helpful, responsive, and going above and beyond to assist with inquiries or issues. However, some customers were dissatisfied with the quality of certain items, noting issues like blurry prints, cracking material, or uncomfortable fits. A few people also mentioned that the delivery time was longer than expected, and some noted that products shipped from China. There were also occasional comments about the lack of arch support in some shoes and the durability of certain materials over time.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the unique designs,... See more

Quality

Users describe positive interactions with quality. Many customers praise the great quality of items,... See more

Order

Reviewers highlight positive aspects of their orders. Many customers express satisfaction with the ordering... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the quick delivery times,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting helpful, courteous, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

+Great quality shoes with unique designs + delivered as promised + wide shoes cause my giant hobbit feet fits😜 - shoe needs too set to the feet - no explanation about how to take care of vega... See more

Company replied

Rated 4 out of 5 stars

Was surprised the shoes came from China, which resulted in the delivery time taking months longer than the promised delivery time. The shoes however, do last. Had to put my own soles in, because there... See more

Company replied

Rated 5 out of 5 stars

I purchased multiple things from Rogue + Wolf so think it's time for a review. I have an oversized hoodie, a skater dress, a big mug and some boots and sneakers and I have to say - I love it all. I we... See more

Company replied

Rated 5 out of 5 stars

Second time I've ordered and I still absolutely love the boots, they fit perfectly, super comfy and come in so many different designs that it's hard to pick a favourite. Also if you have wider fee... See more

Company replied


Company details

  1. Fashion Designer
  2. Fashion Accessories Store
  3. Home Goods Store
  4. Jewelry Designer

Written by the company

Fashion, Jewelry, and Lifestyle Designer Brand. Witchin gear and unique style for Witches, Unicorns, Mermaids, Rogues & Wolves


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with everything

Very happy with everything, from communication to the delivery and with the products. I love my new boots!

27 March 2026
Unprompted review
Rogue + Wolf logo

Reply from Rogue + Wolf

That's great news, thank you for the kind words Simone! :)

Rated 5 out of 5 stars

Rogue & Wolf is so amazing

Rogue & Wolf is so amazing, when you have ordered and you are getting in touch with the organisation you will discover how kind they are and that the customer is a real king or queen!!! I love the items and the quality is really great. Keep on going this way Rogue & Wolf :-)

25 March 2026
Unprompted review
Rogue + Wolf logo

Reply from Rogue + Wolf

Thank you so much Annette for taking the time! You made our day. <3

Rated 5 out of 5 stars

Very nice

Very good costumer service. Very nice shoes. Lovely colours, nice fabric. Look very unique. Would recommend to order (half) a size bigger if your feet are relatively wide.

17 March 2026
Unprompted review
Rogue + Wolf logo

Reply from Rogue + Wolf

I'm glad that we are able to take care of feet of all shapes and sizes! :D Thank you for the kind words and for taking the time.

Rated 1 out of 5 stars

Very bad AI art on the shoes itself

Very bad AI art on the shoes itself. Blurry pattern that was clearly stretched. Also, not comfortable. Ordered an ankle length boot, was not made out of any sort of leather like material was cheap plastic that puffs up and cracks and makes it so stiff and hard that they are painful. The art is not good and appears blurry and stretched.

13 May 2025
Unprompted review
Rated 5 out of 5 stars

The most gorgeous boots

The most gorgeous boots!
I just had two pairs delivered. Super comfy and wide fitting too🙌🏻

Worth the long wait❤️

A really lovely note and free stickers included! Will definitely buy again.

2 January 2026
Unprompted review
Rogue + Wolf logo

Reply from Rogue + Wolf

Many, many thanks for sharing Amy! Really glad you love your new shoes!

Rated 5 out of 5 stars

Great customer service

I had a great experience with the customer service: they responded quickly and were very helpful.

2 January 2026
Unprompted review
Rogue + Wolf logo

Reply from Rogue + Wolf

Thank you so much Emilie, always happy to help!

Rated 1 out of 5 stars

No help from customer service

You order, they take your $ the shipper loses your package and you can't get anyone to help you out. Almost 200 bucks gone, no Xmas gift under the tree. Great company. [Insert sarcasm] Oh and I ordered in November. They showed up in tracking 800 miles from my house 2 weeks ago. Don't blame these guys blame the shipper? I do blame these guys as they have done nothing to help other than tell me to reach out to the shipper. Thanks for nothing!

26 December 2025
Unprompted review
Rogue + Wolf logo

Reply from Rogue + Wolf

Hey Joel, so sorry again about the lost parcel. We've been chatting on Facebook and my team is on it first thing on Monday. Your messages caught us on the Christmas break, we didn't ignore you. The whole team was on a break from 25 to 28.

My team is contacting the couriers involved to see if the packet can be rescued (we've done it before!) but if not we will of course give you a refund or replacement.

Thank you for your patience!

Rated 5 out of 5 stars

Absolutely in love with my boots ♥️

Absolutely in love with my boots ♥️
Excellent customer service and quick response to my query. The boots are beautifully and safely packaged, and they arrived within a good time.
Great boots, great company and I would most definitely recommend Rogue and Wolf. Thank you so much for my great boots - wish I could add pictures of me wearing them.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

WOW!!

WOW!!! What artistry! I'm so happy to see these boots. I love how creative you all are and how incredibly beautiful these two look. I had never thought about a fold down for any cold weather boot and it is not only practical, but it is stylish. Looking forward to wearing both of them very soon.

2 November 2025
Unprompted review
Rogue + Wolf logo

Reply from Rogue + Wolf

Thank you so, so much for the kind words! Glad to hear the Fold Over Winter Boots have one big fan! :)

Rated 4 out of 5 stars

+Great quality shoes with unique…

+Great quality shoes with unique designs
+ delivered as promised
+ wide shoes cause my giant hobbit feet fits😜

- shoe needs too set to the feet
- no explanation about how to take care of vegan leather
- unnecessary extra stickers, branding you can do better with a keychain, lanyard or maybe qr code that direct you to a webpage that tells virtual story behind the shoe f. ex the shoe with the raven 🐦‍⬛ make an animation about how he flies to his master after he slayed a Lycan or something like that …

4 November 2025
Unprompted review
Rogue + Wolf logo

Reply from Rogue + Wolf

Thank you so much for the careful feedback, really appreciate it! Very happy you like your shoes. Sometimes our shoes need a little breaking in indeed, especially the canvas shoes.

I know we are missing a care guide and it's in the plans, thank you for pointing it out! Thank you for all the ideas as well, I have passe dthem on to the team! <3

Rated 5 out of 5 stars

It was the second time I orderd

It was the second time I orderd, so I have 4 pairs now. You wait a little longer, but the quality is great, the comfort is super and they are very noticeable, so everybody asks: were you get them. Its a 10 out of 10 :-)

15 October 2025
Unprompted review
Rogue + Wolf logo

Reply from Rogue + Wolf

Thank you so much, makes our day! :)

Rated 5 out of 5 stars

Slight hiccup with shipment to US, but absolutely love the boots!

There was an issue with the shipment of my order, but the team, Rose, was very kind and helpful in resolving the issue.

When the boots arrived they looked amazing! I was very excited to show them off! They are very comfortable albeit slightly too big. I wear a US size 10 and the size 10 boots are a little too long for my feet, but they still fit and I have no issues walking in them!

I have had several people comment on how great the boots look and have referred them to your company! I will likely return to purchase some boots next spooky season.

22 October 2025
Unprompted review
Rogue + Wolf logo

Reply from Rogue + Wolf

Thank you so much for the kind review and all the feedback!

We aim for accurate sizing based on international standards but shoe sizing is always tricky. Which is why we offer one free size replacement! :D Please get in touch with my team if you want to go half a size lower.

Thanks again!

Rated 5 out of 5 stars

Beautiful boots and trainers

Beautiful boots and trainers! Very comfy to wear. I'm delighted with my purchase 😁

13 October 2025
Unprompted review
Rogue + Wolf logo

Reply from Rogue + Wolf

Thank you so much! You made our day!

Rated 5 out of 5 stars

The boots are well made

The boots are well made, very comfortable with beautiful designs. The site is easy to use and has such a lovely and vast selection to choose from. I am very impressed.

20 October 2025
Unprompted review
Rogue + Wolf logo

Reply from Rogue + Wolf

Thank you so much for making our day! Glad you are enjoying everything!

Rated 4 out of 5 stars

Great shoes

Great shoes! Love them! Great quality. Only minus is that it is made and send from china. I thought i orderd from a English shop.

22 October 2025
Unprompted review
Rogue + Wolf logo

Reply from Rogue + Wolf

Thank you so much for the kind words! Our shoes are made on demand for ach customer and shipped from China indeed. We are a UK business but work with various production partners around the world. We mention it in our info pages, really sorry if it wasn't clear enough!

Rated 5 out of 5 stars

Great quality boots!

Delivery was exactly as quoted, Fantastic quality boots, very comfortable. Great fit and lovely designs.Will make great present.

21 October 2025
Unprompted review
Rogue + Wolf logo

Reply from Rogue + Wolf

That's amazing, thank you so much for taking the time to share your experience!

Rated 5 out of 5 stars

Best boots ever!!!

I have never been disappointed with my orders! Boots fit great, very comfortable, excellent price point and tons of compliments! Bryan with customer service helped me when I had ordered the wrong size! You won't be disappointed!

29 September 2025
Unprompted review
Rogue + Wolf logo

Reply from Rogue + Wolf

Thank you so much for the kind words. Really happy to hear you love everything.

Rated 4 out of 5 stars

Top of shoe tight

Edited Review:
My boots arrived — they’re lovely quality, and I was wrong about the customs issue mentioned below, so I’ve updated my review score accordingly.

My only gripe is that they don’t have much depth at the top or around the ankle. The pair I chose looked like they’d be roomy because of the elastic section, but they aren’t. I couldn’t get my foot in properly at first. Once I finally managed, the toe fit was perfect, but the top of the shoe pressed tightly into my leg, leaving a bruise and visible marks.

Original review :I ordered two pairs of shoes from Rogue + Wolf under the impression they were shipping from the UK, as the company presents itself as UK-based. The site listed UK VAT as included for UK buyers. After purchase, I found the shoes are actually made and shipped from China, which means the parcel is subject to import VAT and customs handling fees (£50–£70 in my case).

Had this been clearly stated at checkout, I wouldn’t have ordered. The pricing looked reasonable at £100 for two pairs, but not once the hidden costs were added. I’ll be refusing the delivery and requesting a refund. Buyers in the UK should know that orders may incur substantial extra fees on arrival.

10 October 2025
Unprompted review
Rogue + Wolf logo

Reply from Rogue + Wolf

Thank you so much for the feedback! Glad there was no customs issue. There should not be customs fees for UK orders indeed, but we are always here to help if something goes wrong!

And really sorry to hear about the fit. I can see you requested a return so my team will get in touch and take care of it. You can try a different size or different shoe style even.

Thanks again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look