RodgersResidential - Estate Agents  Reviews 53

Absolute disrespect from the agency, very poor level of service. The property was not prepared and does not meet basic standards. The flat is completely different from the advert, which is considered misleading. Avoid this agency at all costs.

We received written confirmation that the viewing was on Wednesday at 9:30 a.m., but no one was there. Only after I called was I told it would take place on Thursday. This was very inconvenient for us, especially with a small child.

When we attended the rescheduled viewing on Thursday, the property was in very poor condition compared to the advert: mould in the shower, dirty carpets, stained sofa, rubbish inside, and one room not even accessible. The flat did not match the photos online and was not presented in a suitable state for potential tenants, especially at £825 per month. this is terrible

very bad company to rent with. dont help with problems in the rented house, dont ever respond. and dont care about your well being untill they want there rent. after getting it they clear off for another month. NATASHA RODGERS ESPICALLY, very very rude woman. woman thinks she has it all when really she cant even get a bloody email right. disgraceful behaviour from her attitude and also told me to 'hire my own plumber' when there pipes burst. also TRIED to take MY DEPOSIT off me and hand IT ALL TO MY EX. ILLEGAL.

Their employees have communication problems. We left notes to the responsible persons because they were not at the office. They never called us back. We emailed the person we had been advised, but he never responded. If this company can hire or sell any property, any company can do it as well! I blacklisted this company. I will never work with them.

Rogers residential have been amazing. Very quick at signing the lease as i needed to rent somewhere else in such a short time. Very reliable and supportive to any assistance needed. Would 100% recommend. Thankyou rogers residential

Rodgers residential has to be the worst estate agent I have ever came across. I have commented on here before about the scandals and nastiness of ther team. This time I'd like to let people know that how they have treated my x partner and my 5 kids that are in 1 of ther over priced properties.my 5 kids 1 of which is a premature baby is left in house with no hot water or heating especially at this time of the year is sickening and just shows what type of people work ther after reporting it to be fixed she is still waiting and told it could be another 2 to 3 days before any1 calls. This is ridiculous this is a mother trying to keep her kids warm to be mouthed of to by the staff for making a point that they have a legal obligation to provide hot water and heating at ther properties

After about 5 months of frustration looking for rentals I contacted Charlotte, right away she was the most helpful person, polite professional and full of options. She made the process so simple from first phone call enquiring - to signing the tenancy agreement. By far the best estate agent I have dealt with!
#smoothasbutter

Charlotte, the person we dealt with mostly, was helpful and made the stressful process of renting very comfortable. One of the most professional agents in Belfast from my two month experience of trying to rent before I found them. I had gotten covid when I was supposed to do my face to face viewing and they kindly took the detailed video of the place, to help me to view the property. I will be mostly liaising with them when it comes buying a home or renting again.

I am beyond grateful to have had such an amazing estate agent working on our behalf! Charlotte Luft has been fabulous to work with!
She is professional, on the ball, and always willing to answer any questions. She has been extremely efficient, and always follows through with what she says she will do. Her efforts have made the whole rental process so much less stressful.
Charlotte went above and beyond in helping us to secure a flat, and it has been a blessing to have her work with us. I would recommend her to anyone looking for an exceptional estate agent!
Thanks Charlotte!

Charlotte was absolutely amazing! Couldn’t do enough for us and was super accommodating in helping us secure a rental, thank you so much!

Me and my co-applicant have been searching for a property to rent in Belfast for the past few weeks and we had been in contact with Rodgers Residential regarding a few of the properties they had advertised. My co-applicant had been to view a few. They seemed eager to get the money off us before we had even viewed the contract, which according to themselves is 'confidential' until you have placed a substantial deposit. However, after researching we had understood that deposits were not to be paid until the contract has been made available to the proposed tenants. The staff of this agency very clearly have a severe lack of professionalism. This not only comes across in their emails, but also over the phone. My co-applicant had been called by the agency 2 times while she was in work, where she was unable to take the phone call. However, according to the lack of response they had received from us, they took it upon themselves to decide that they were not the right agency for us. We had not been informed of this and had I not rang them this afternoon I do not think we would have been informed at all, judging by the very blunt, rude attitude that I was addressed with by James over the phone. Their service is ridiculously bad and unprofessional and we wouldn't recommend this agency to anyone looking for property in the Belfast area. To us, they seem to only care about getting their money, because they certainly do not care about their applicants. If there was an option for a zero star rating for this agency, we would most certainly be choosing that.

I recently bought my first home through Rodgers and Alia was a fantastic help. Alia was very friendly, responsive and patient with my many questions. Alia could not have been more helpful and made the whole process very straightforward and stress free.

Tamara is great to deal with, always delivering a prompt service and is quick to reply to messages.

Tamara has been looking after our rental properties for almost a year now and we have been extremely impressed. She is very professional and knowledgeable when it comes to any issues we have , dealing with them promptly and efficiently. Tamara is always a pleasure to speak to and we know that we can rely on her to keep us on track with our rentals. Thanks again Tamara: )

Recently bought a new apartment through Rodgers Residential - Alia was very friendly and helpful throughout the buying process. Alia responded promptly with responses to any queries that I had. Would highly recommend Alia & the Rogers Residential team.

Scott is very professional and extremely courtous and pleasant to deal with. Any work that I have needed done, Scott has sorted out quickly and efficiently. Scott always keeps me informed of any updates and always does a follow up call to ensure work has been completed. Scottt provides an excellant service.

Tamara has been managing a number of my rentals for approximately a year now and I have to say she has always been a pleasure to work with. I am always impressed by her lovely manner alongside her effeciency, prompt communication and professionalism.

Tamara has been my Property Manager for over six months now and during this time she has been a pleasure to deal with. She's always on the ball with any issues we have with the property and she replies to all of our queries in a timely and friendly manner.

I have been working with Scott now for over a year and he has been great to deal with. Efficient and on the ball.

Tamara at Rodgers Residential has managed my apartments for quite a while now & is a true gem. I find Tamara extremely organised, helpful, courteous & a pleasure to to do business with. She goes above & beyond to keep things in order & keep my tenants happy. Nothing is ever too much trouble to her, her dedication & immediate attention to details or queries is a credit to her. I would have no hesitation in recommending her to anyone.

Highly recommend
Any issues sorted out quickly and efficiently
Scott is a credit to the company he is honest reliable and helpful