Rockhopper Mortgages and Protection Reviews 42

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I randomly rung Rockhopper to see if I could remortgage as against Equity Release. I was so pleasantly surprised to find hey could help me where other companies couldnt as I am 80. The staff were ve... See more

Rated 5 out of 5 stars

Rockhopper helped us with our re-mortgage and were extremely helpful, honest and upfront. We are company directors, so it was not a straight forward process. Rockhopper managed to secure us a fixed de... See more

Rated 5 out of 5 stars

The Rockhopper staff right from the initial contact where and remained throughout as most professional and helpful in all aspects of the journey we have found ourselves on with them during our pathwa... See more

Rated 5 out of 5 stars

My family and I have dealt with Rockhopper for many years and have always experienced a friendly, professional service. I like the way they always send comparisons so that I know exactly w... See more

Company details

  1. Mortgage Broker

Written by the company

Here at RockHopper we provide our Customers with both protection and mortgage advice. We can help clients with both standard or unusual situations. We appreciate that, in today’s world, everyone is an individual and everyone’s circumstances and requirements are different. We pride ourselves in not having a “tick box” or “computer says yes/no” approach and judge each case on its own merits.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

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Rated 5 out of 5 stars

REMORTGAGE AGE 80.

I randomly rung Rockhopper to see if I could remortgage as against Equity Release. I was so pleasantly surprised to find hey could help me where other companies couldnt as I am 80. The staff were vey helpful and professional and I am so pleased I contacted them and was able to remortgage.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Rockhopper, simply outstanding

I can't thank Alex Fryer and Rob Killeen enough for the hard work they did on my behalf. On a whim I wanted to purchase a buy to let. I contacted Rockhopper without knowing anything about the company, Alex and Rob both made the process stress free. I can't recommend them both enough. Thank you for your hard work on my behalf.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Retirement Mortgage

We are very happy with the service we received.
The process to obtain a mortgage from start to the receiving the mortgage offer was exceedingly very quick. We would like to thank Rob and Alex for their professionalism service.
Definitely would recommend them.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

RockHopper were absolutely amazing and we are extremely grateful for the in-depth research and time they invested in finding an innovative solution for us. It’s been such a long time since we have experienced such an outstanding, passionate and dedicated team. The communication was excellent and we were kept up-to-date throughout the whole process. We would highly recommend them to all.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Rockhopper provided excellent advice…

Rockhopper provided excellent advice and followed up quickly on all aspects of my mortgage application including smoothing over unexpected road bumps.
The mortgage advisor and administration team were also available at all times throughout the mortgage processes from application through to completion.
All-in-all a first class service - they are my 'go to people' for any future mortgage requirement - and I have no hesitation in recommending them to others.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Rockhopper Mortgages

Rockhopper Mortgages, provided an excellent service throughout my re-mortgage. I was provided with first class information and relevant options. The service was first class and the advice exact. All staff were helpful and friendly. The process was seamless from start to finish. I was kept informed of how the process was progressing at all times, fantastic.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I was extremely impressed with how proactive RockHopper was in pursing the best montage deal for me. The communication was fantastic and I was kept up-to-date throughout the whole process. I was provided with a clear breakdown of the mortgage deal and the questions I had were answered clearly. Their professionalism was second to none and I would highly recommend them to all.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Rockhopper Review.

The Rockhopper staff right from the initial contact where and remained throughout as most professional and helpful in all aspects of the journey we have found ourselves on with them during our pathway to obtain a mortgage. The staff we mainly dealt with (Alex Fryday and Robert Kileen) where very approachable, friendly and have an extensive wealth of knowledge of their profession. We felt comfortable with the dedicated staff assigned to us and the reassurance that they were both a phone call or email away. They dealt with our queries in a timely manner and well deserve this review and scoring of five stars from us. We cannot recommend them highly enough and wish to thank Robert, Alex and all the staff concerned. Thank you Rockhopper.

2 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service from beginning to end

We've been using Rob and his team for over 10 years and have undergone several re-mortgages with Rockhopper. Rob and Alex are fantastic at efficiently managing what would otherwise be an incredibly stressful and frustrating process. They know the market, the lenders, the exact documents required and work beyond office hours to make sure you get your offer in time. I wouldn't trust anyone else.

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service.

This is the second time we have used Rockhopper Mortgages in our house purchase. Once again, David and Alex provided an excellent service. They were friendly, pro-active and efficient throughout. I would not hesitate to recommend.

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Successful outcome, civilised discourse

I'd like to record that Rockhopper, and in particular David and Alex worked efficiently and gave good advice for us to succeed in obtaining the right re-mortgage for our circumstances. We were certainly happy with the result and would highly recommend their services.

12 January 2023
Unprompted review
Rated 5 out of 5 stars

Mortgage knowledge expertise of the highest!!!

Excellent meticulous attention to detail. Rockhopper Mortgages are fantastic. I secured my dream home as a direct result of Rockhopper’s brilliant expertise of the mortgage lending policy and the mortgage market. Time was not on my side, I needed a new lender and was nearing completion in less than a month. Rockhopper’s relentless obsession of achieving precision and accuracy at all times is why they deliver great positive outcomes. Rob my mortgage adviser and David went the extra mile at all times, acuteness and superb knowledge of lender policies, they compile and package a water tight mortgage application with strong structure using an evidence based approach using adept skill. Alex working on the admin side ensured all necessary docs were collated in order. Rockhopper’s time management is great and you are kept informed at all times. Rockhopper really turn dreams to reality. Thank you Rob and David. Goes without saying Rockhopper I would definitely recommend!! Thank you Rob, David and Alex!

15 December 2023
Unprompted review

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