ROCKFISH Reviews 358

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, often highlighting their comfort, warmth, and sturdy construction. Many people appreciate the effective grip and true-to-size fit of the footwear. The delivery service is consistently described as fast and efficient, with many orders arriving quickly. Overall, the service provided is highly regarded, with consumers noting the ease of ordering and the helpfulness of the company. However, some customers also noted issues with product durability, with a few experiencing problems like soles detaching or small splits appearing after a period of use. Additionally, some people found certain products to be uncomfortable due to thin materials or ill-fitting designs, such as wide leg areas or snug fits. A small number of reviewers also mentioned slow delivery times.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the comfort, warmth, and good grip... See more

Quality

Customers consistently note positive experiences with quality, praising products for being comfortable, warm,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast delivery, with some... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the excellent and great service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had these boots from rockfish for about a year now and had enough time to evaluate them. They are the best wellies I've had by far for comfort and use. I've used them around the farm, in streams and o... See more

Rated 5 out of 5 stars

I had a problem with boots ordered . Sole came away from base resulting in leaking boots . I contacted team and was asked to photograph boot . I was sent a new pair of boots in less than 5 days . Exce... See more

Rated 5 out of 5 stars

I’ve been wanting a pair of good quality wellies and I saw these. The reviews looked pretty good so opted for a pair. Pleased to say I’m not disappointed. They are incredibly comfortable, great to wal... See more

Rated 5 out of 5 stars

Ordered these wellies after trawling internet reviews and finding nothing negative about the quality or the company, (unlike some of the other bigger brands that are no longer made to last). After an... See more


Company details

  1. Shoe Store
  2. Boot Store

Written by the company

Born in Cornwall, Worn Worldwide. ROCKFISH was founded in Cornwall in 2004, inspired by a British traditional lifestyle and a deep respect for authentic craftsmanship. From Cornwall’s rugged coastline, our journey has taken us across the UK, America, the Asia-Pacific region, and Korea, where ROCKFISH has flourished before coming full circle back home with more products, more functionality, and more style than ever. Our wellingtons inspired by leisure seekers and hardworking farmland alike built for all day comfort and made to last. Each pair is crafted from natural rubber using an eco-friendly formula designed to prevent premature wear, because a longer life means less waste. International awards stand as proof of our quality and commitment. More than a million customers worldwide including horse riders, dog walkers, campers, gardeners, farmers and fishermen trust ROCKFISH footwear that treads lightly on the planet. Even as we grow globally, we stay true to our Cornish roots, continuing to provide our wellingtons to the Cornish Seal Sanctuary, helping protect the coastline and community that first inspired ROCKFISH Inspired by the Cornish coastline, leisure hunter’s and the mucky farmland, our wellingtons are made to last long and you can wear them all day with comfort. A longer life is a less wasteful life they say, and our wellingtons and sneakers are examples of this saying. They are made with natural rubber and our eco-friendly formula ensures the rubber to prevent premature failures. Our many international awards are testimony to this. We have delivered our wellington boots and water repellent sneakers to over 1M+ happy customers worldwide and the journey continues. We are famous among many liveries, stables, horse riders, dog walkers, students, campers, gardeners, farmers, fishermen, working mum’s and everyone who loves a vegan friendly pair of boots ~ They simply love us for making a positive difference to our planet and a more sustainable future for everyone.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

358 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I bought my first pair of walkabouts a…

I bought my first pair of walkabouts a year or so ago, and found them well made, great spec and comfortable. But a dropped a pain on glass on them and put a cut in them, so I bought another pair. But after around 6 months the heal on one began to squeak and let water in. I've binned them and trying a different brand.

14 October 2023
Unprompted review
Rated 5 out of 5 stars

So far no complaints

Super speedy delivery the sale price was a definite happy bonus
Been searching for wellies suitable for working with horses and walking the dogs , so fingers crossed 🤞 these are the ones

26 September 2023
Rated 5 out of 5 stars

Last night we went to Dartmouth the…

Last night we went to Dartmouth the restaurant was really busy so unfortunately we couldn’t get a table to eat in, so we went to the take away instead. A lovely young lad was serving what a great guy with lovely smile and great customer service. Food was outstanding and service was really quick and food was excellent

6 September 2023
Unprompted review
Rated 5 out of 5 stars

Great product, fast delivery

Great product - this is my second pair of the lazy laces sneakers as the first pair were so comfortable - fast delivery. Perhaps a cheaper option for standard delivery would be helpful though.

28 August 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look