Thorough questionnaire, quick review, fast shipping, clear labeling. Bottles are generic, tabs are very generic. Looks nothing like the advertisements. That said, tastes great, easy to use, and works... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So far so good. I will update when I receive my order in the timely fashion they have promised. With 200,000 social media followers. I hope I can count on the timely delivery.
Company replied
The service was quick easy, and transparent pricing was very reasonable. I have dealt with others in this industry and found the service and communication bad, and pricey. Rocket was great
Company replied
Simple to go through Rocket RX’s questioner. Seems thorough so I didn’t feel confused, yet felt comfortable with their recommendation for my order. Also I felt good about the way the sight interacted... See more
Company replied
Company details
Written by the company
Healthcare that works for you. With Rocket Rx you have the freedom to access safe, FDA-approved medication on your terms. No more waiting in line — get genuine prescription treatments delivered straight to your door, quickly and discreetly. See how we can help you.
Contact info
United States
- (888) 819-1565
- rocketrx.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was very easy to order and received…
Was very easy to order and received products approximately 4 days later - whenever I had a question they have responded quickly -I am satisfied
18 November 2025
Reply from Rocket Rx
Hello,
Thank you for the wonderful feedback! We’re so happy to hear that your ordering experience was easy and that your products arrived quickly. We’re always here to help, and it’s great to know you’re satisfied!
Easy peasy to do
9 June 2025
Reply from Rocket Rx
Hello,
We're so glad to hear about your experience. We love making things simple for you—thanks for the great feedback!
I ordered this on Monday and paid for 2…
I ordered this on Monday and paid for 2 day shipping!!!!! Not happy at all now I won't receive this until Monday!!!! So a week wow ruined my entire Valentine's day thanks
4 March 2025
Reply from Rocket Rx
Hi!
We regret that your order didn't arrive in the expected timeframe, especially for Valentine's Day. We appreciate you bringing this to our attention.
Please allow us to clarify the difference between FedEx Two Day and our USPS options. While FedEx Two Day is a promised two business days for delivery, USPS is between 2 to 5 business days.
We have sent you an email in regard to this matter and we look forward to continuing to assist you.
Ive had about 10 orders and pills…
Ive had about 10 orders and pills always work. recommend.
1 January 2026
Unprompted review
Reply from Rocket Rx
Hello!
We're happy that our products consistently meet your expectations. Thank you for recommending us; we sincerely appreciate your feedback!
Reordering is easy and quick
Reordering is easy and quick, product exceeded my expectations.
12 August 2025
Reply from Rocket Rx
Hi!
We're happy to hear that reordering was easy and quick for you! We appreciate you letting us know the product exceeded your expectations.
Easy to reorder
18 May 2025
Reply from Rocket Rx
Hello there!
Thank you for your feedback! We're happy to hear that reordering was easy for you!
They always go above and beyond the…
They always go above and beyond the customer's needs.
30 May 2025
Reply from Rocket Rx
Hello,
Thank you so much for your kind words! We’re thrilled to hear that our team was able to go above and beyond to meet your needs. Providing excellent service and ensuring our customers are supported is always our top priority, and your feedback means a lot to us.
Easy refill
20 April 2025
Reply from Rocket Rx
Hello,
It’s great to hear that refilling your prescription was simple! We appreciate your kind words and continued trust.
Easy and fast
12 August 2025
Reply from Rocket Rx
Hello,
Thank you for your feedback! We’re glad to hear you found our service easy and fast. We appreciate your support and look forward to serving you again!
Reply from Rocket Rx
Hello,
Thank you for sharing your feedback. We appreciate you taking the time to let us know your thoughts. If you have any questions or concerns about your medication, or if there’s anything we can do to improve your experience, please don’t hesitate to reach out—we’re always happy to help.
Reply from Rocket Rx
Hello,
Thank you for taking the time to share your positive experience. We’re glad to hear that you found our service helpful and informative. We truly value your business and look forward to continuing to support you.
I wanted the product but I was denied
I wanted the product but I was denied. Said I had to wait.
2 April 2025
Reply from Rocket Rx
Hello,
Thank you for your feedback. We understand how frustrating it can be when an order isn’t approved as expected.
Patient safety is always our top priority, and in some situations a prescriber may recommend waiting before approving an order to ensure appropriate and safe use.
Our customer care team is available to answer general questions about quantity limits or dosing instructions and provide further clarification if needed. We appreciate you bringing this to our attention.
Reply from Rocket Rx
Hello there!
We're happy to hear that our promptness, service, and reminders worked well for you. We will continue to provide stellar service! Thank you for your positive feedback; it means a lot to us!
Was easy fast and shipped quickly
29 December 2025
Reply from Rocket Rx
Hello there!
We're happy to hear that your order was processed and delivered quickly. We appreciate your positive feedback!
Is very helpful and reliable to find…
Is very helpful and reliable to find what you need at a reasonable price
Excellent service
18 September 2025
Reply from Rocket Rx
Hello,
We greatly appreciate your kind words! It’s great to know our service was helpful, reliable, and affordable. Thank you for choosing us.
I paid $32 for overnight shipping
I paid $32 for overnight shipping. The package was supposed to arrive by end of day 01/31 and is now not scheduled to arrive untill 02/02......
13 April 2025
Reply from Rocket Rx
Hello,
Thank you for taking the time to share your experience. We truly value your feedback and are sorry for any inconvenience caused by the delay with your delivery. Someone from our team has reached out to you directly through email to provide more insight and assistance. We really appreciate you bringing this to our attention, as it helps us improve our service and ensure a better experience for all of our customers.
Reply from Rocket Rx
Hello,
Thank you for your review! Providing both the prescription and medication allows us to make the experience smooth and easy for our valued customers. We appreciate your feedback and your trust in us.
Charged full amount didn't get order or prescribed and ignored by customer service.
I submitted an order for tadalafil. I was then told I would have to schedule a follow-up video consultation, which I wasn't keen on doing. I was still charged the full amount even though I have not been prescribed yet, and requested a refund as their policy states they will refund because I have not been prescribed and didn't receive anything.
I emailed and called their support team 3 times and it has been 4 days and I have heard NOTHING. This is just a scam at this point, I'm having to dispute the transaction with my bank. TERRIBLE customer service and frankly, overpriced anyways.
28 January 2026
Unprompted review
Reply from Rocket Rx
Hello,
Thank you for bringing this to our attention — we’re very sorry for the frustration this caused and appreciate you sharing your experience.
We’d like to clarify that in certain states, a video consultation is required in order for a prescription to be issued via telemedicine. While an order can be placed initially, the prescription itself remains on hold and is not issued unless and until that consultation is completed.
We’re especially sorry to hear that you felt you weren’t able to reach us. That’s not the experience we want anyone to have, and we take this feedback seriously. Our team has reached out to you via email to help resolve this and ensure you receive the appropriate assistance.
We truly appreciate you flagging this and would welcome the opportunity to connect directly, clear up any misunderstandings, and make things right.
Reply from Rocket Rx
Hello,
Thank you for the kind review! We are delighted to hear that we've been meeting your expectations. Your feedback means a lot to us, and we value your continued support.
Reply from Rocket Rx
Hello,
Thank you for your great review! We value your business and are glad to hear you found the ordering process efficient and easy. We look forward to serving you again. 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.