Rocket Rx Reviews 

1,569
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 288 reviews, reviewers had a great experience with this company overall. Consumers frequently state that the digital platform is very straightforward to navigate, making the entire ordering procedure completely smooth, clear, and accessible for everyone. Many people genuinely appreciate the effective and reliable products, noting that orders are processed efficiently and shipments arrive promptly without any trouble whatsoever. Some reviewers were not happy with automatic recurring subscription charges and unexpected billing problems that sometimes occurred unexpectedly during checkout. A few other people also felt that occasional shipping delays, double charges, and missing delivery tracking updates created a very frustrating customer experience.

What people talk about most

Order

People report ambiguous experiences with order, as many reviewers highlight that the website is very discreet... See more

Product

Consumers find product satisfaction to be high, praising the reasonable prices and effective formulas that... See more

User experience

Customers consistently note positive experiences with user experience, highlighting fast delivery options and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the fast, prompt, and... See more

Price

Customers had ambiguous experiences with price, as many reviewers praised the affordable costs and reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Thorough questionnaire, quick review, fast shipping, clear labeling. Bottles are generic, tabs are very generic. Looks nothing like the advertisements. That said, tastes great, easy to use, and works... See more

Rated 4 out of 5 stars

So far so good. I will update when I receive my order in the timely fashion they have promised. With 200,000 social media followers. I hope I can count on the timely delivery.

Company replied

Rated 4 out of 5 stars

The service was quick easy, and transparent pricing was very reasonable. I have dealt with others in this industry and found the service and communication bad, and pricey. Rocket was great

Company replied

Rated 5 out of 5 stars

Simple to go through Rocket RX’s questioner. Seems thorough so I didn’t feel confused, yet felt comfortable with their recommendation for my order. Also I felt good about the way the sight interacted... See more

Company replied


Company details

  1. Online Prescription Medication Vendor
  2. Doctor

Written by the company

Healthcare that works for you. With Rocket Rx you have the freedom to access safe, FDA-approved medication on your terms. No more waiting in line — get genuine prescription treatments delivered straight to your door, quickly and discreetly. See how we can help you.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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4.2

All reviews

(1,569)

284 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Working good so far

30 September 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your review. We’re pleased to hear things are working well so far. We appreciate you taking the time to share your experience and are here if you need any support along the way.

Rated 5 out of 5 stars

Fast and easy

Fast and easy! Thanks

28 August 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thanks so much for your review! We’re happy to hear everything was fast and easy. We look forward to helping you again.

Rated 2 out of 5 stars

It is frustrating that you offer…

It is frustrating that you offer discounts when your popular medication is not available. Magically, when the discount expires, the medication is back in stock. If this happens again, I will go elsewhere.

9 June 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for taking the time to share your feedback. We sincerely understand how frustrating this must have felt, and we’re very sorry for the inconvenience caused by the medication being temporarily out of stock. This was never intentional, and we truly appreciate you giving us the opportunity to address your concerns.

One of our customer care agents have reached out to you directly via email with a special promotional code so you can still take advantage of the offer you missed. Your experience matters to us, and we’re grateful for the chance to make things right.

Rated 5 out of 5 stars

Glad you had Launch back in stock- best…

Glad you had Launch back in stock- best thing on the market.

14 May 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your kind words! We’re glad we could get Launch back in stock and are thrilled to hear you consider it the best on the market. We appreciate your support!

Rated 5 out of 5 stars

Good experience, safe, satisfied.

Simple to go through Rocket RX’s questioner. Seems thorough so I didn’t feel confused, yet felt comfortable with their recommendation for my order. Also I felt good about the way the sight interacted with my needs & concerns. I take some different prescription medications. Thanks 🙏

9 January 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you so much for sharing your experience! We’re glad to hear the questionnaire was simple to navigate while still being thorough and easy to understand. It’s great to know you felt comfortable with the recommendations and that the site addressed your needs and concerns, especially when it comes to prescription considerations. We truly appreciate your trust and kind words—thank you for choosing us! 🙏

Rated 5 out of 5 stars

Easy Reorder

It was easy to reorder.

12 November 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your feedback! We’re glad to hear that reordering was easy. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Seamless reorder

5 November 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your kind review. We’re happy to hear your reorder experience was seamless. Providing a smooth and satisfying experience for our customers is always our goal, and we truly appreciate your support.

Rated 4 out of 5 stars

So far so good

So far so good. I will update when I receive my order in the timely fashion they have promised. With 200,000 social media followers. I hope I can count on the timely delivery.

8 January 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello there!

We appreciate your feedback and are pleased to hear you're having a good experience so far! We value your business and look forward to fulfilling our delivery promise to you!

Rated 1 out of 5 stars

Been OK, but now UNREASONABLE!! Better elsewhere!!!

Been OK at times. But now jacked up rates on medication to CRAZY amounts!!! There's much better providers out there!!

6 January 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello,

We’re sorry to hear about your frustration regarding pricing. While we strive to remain competitive, we also regularly offer promotional codes through our marketing emails that may help reduce costs. If a recent pricing experience caused concern, we would be happy to review it and see how we can assist. Unfortunately, there wasn’t enough information included in this review for us to reach out directly. We encourage you to contact our customer care team. Please give us a call 888-819-1565 or email us at care@rocketrx.com and one of our agents will be happy to help further. Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars
Rocket Rx logo

Reply from Rocket Rx

Hello there!

We're so happy to hear that we answered your questions well and could give the answers needed. Thank you for your positive feedback; we appreciate it very much.

Rated 5 out of 5 stars

I was a little skeptical at first

I was a little skeptical at first. Saw some one star reviews. People complained that the web page was difficult to navigate through and that their were delays in shipping. I'll admit to not being "computer illiterate" but this website was EASY to order off of.
Plus, my viagra pills were shipped to me in 4 days. Nothing but positivity from Rocket RX. A+++++

3 January 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello,

We appreciate you sharing your experience! We're happy to hear that you found our website easy to use and that your order arrived quickly. It's great to know you had a positive experience. Thanks for the A+++++!

Best,
Rocket Rx

Rated 5 out of 5 stars

Easy to use

Easy to use, fast and accurate

1 October 2025
Rocket Rx logo

Reply from Rocket Rx

Hello there!

We're happy to hear that you found our processes and website easy to use, fast, and accurate. Thank you for your positive feedback!

Rated 1 out of 5 stars

It’s too many steps too complicated and…

It’s too many steps too complicated and still cannot order

20 December 2025
Rocket Rx logo

Reply from Rocket Rx

Hello!

We appreciate your feedback and apologize that our ordering process was too complicated. We are happy to take your feedback review the steps to improve the customer experience. We have been in communication with you via email today in regard to your reordering complications. We look forward to hearing back from you to continue to assist.

Rated 3 out of 5 stars

Not so good experience this time...

Company had my prescription on back order, had to settle for something else to get me by. Customer service representative was excellent, helped me as much as possible!

31 October 2025
Rocket Rx logo

Reply from Rocket Rx

Hello there!

We regret that your prescription was back-ordered, and you had to accept a substitute. We appreciate your kind words regarding our customer service representative's helpful assistance. Please know that we're doing everything in our power to rectify the situation and it is our hope to be able to be fully stocked here soon to provide you with what you need! Again, thank you for your feedback!

Rated 5 out of 5 stars

Quick n easy 🥰

21 September 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for sharing your feedback. We're happy to hear you found our service quick and easy. We look forward to continuing to provide you with stellar service!

Best,
Rocket Rx

Rated 2 out of 5 stars

Sucked in with a better price on a…

Sucked in with a better price on a higher pill count per bottle order and then not allowing refills at that quantity but allowing smaller quantity bottles at a higher per pill price.

13 June 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for sharing your feedback. We apologize for any frustration caused by our quantity limits. As telemedicine providers, we must follow strict guidelines regarding the quantity of medication that can be dispensed to each patient within a set timeframe. For on-demand ED medications, the current limit allows for 64 tablets every 68 days. This means you’ll still be able to take advantage of the pricing for the larger pill count once the quantity restrictions reset. Our support team would be delighted to review your account and provide you with details on when you’ll be able to place an order for a higher quantity. Please reach out to us at care@rocketrx.com and we’d be happy to assist you further.

Rated 4 out of 5 stars

After three weeks no delivery I called…

I was finally refunded

1 December 2025
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Thank you for your feedback. We’re sorry to hear about your experience and understand the frustration caused by your order being out of stock. We’d love the opportunity to make things right. If you’re open to it, our support team would be happy to review your account and ensure that your credit has been applied correctly. Please reach out to us at care@rocketrx.com and we’d be happy to assist you further.

Rated 5 out of 5 stars

A simple process…

I found the process to be straight forward , easy and confidential . Shipping was as expected.
This was the second time I ordered from the company . I switched on my second order to see how it worked compared to my first order ..

26 December 2025
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello! Thank you for your feedback! We're happy to hear that the process was straightforward, easy, and confidential for you. We appreciate you sharing that shipping met your expectations and for being a repeat customer. We look forward to continuing to provide you with stellar service!

Rated 3 out of 5 stars

Why are you taking out 99.99 dollars…

Why are you taking out 99.99 dollars out of my account and 95.00 dollars?

16 October 2025
Rocket Rx logo

Reply from Rocket Rx

Hello!

I hope you're having a wonderful day! We're so sorry for the inconvenience! We've noticed that when patients report that they've noticed a fee and haven't logged in or called to place an order, it’s likely that an unintentional subscription order has been processed as a result of a patient not manually selecting the one time order option during check out on a past order. We’ve sent you an email to help clear up any confusion you might have regarding your charges.

We can’t wait to provide you with the clarity you need regarding your concern!

Rated 2 out of 5 stars

Takes way to long for meds to be…

Takes way to long for meds to be shipped, will be finding another place that ships on time and is cheaper

4 September 2025
Rocket Rx logo

Reply from Rocket Rx

Thank you for sharing your feedback. We’re sorry to hear about your experience with shipping delays and pricing. This is not the experience we aim to provide, and we appreciate you bringing it to our attention. If you’re open to it, our support team would be happy to review your order and see if there’s anything we can do to help.

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