Rocket Lawyer Reviews 

Caitlyn was so sweet and kind, I have not received such wonderful customer service like that in a while. She solved my problem and any help I needed, thank you!

Overall, RocketLawyer made the process simple, transparent and cost effective. I was quite overwhelmed at first, but they explained the process, what they did and didn't do (so I could consider whether I wanted to proceed or find a more traditional solicitor for more in-depth (yet costly) advice. Once I'd made the decision then it was really simple, Aamer was really good at going through the implications and answering my questions. And, by the end, I felt confident signing. If you know what you want and aren't looking for any negotiating then I'd really recommend this approach.

The documents were easy to create although both renters declined to lease with me due to conditions in the lease. Which I thought were more than fair. No pets and/or required deposit. The other just couldnt afford the rental amount. Thus, I didnt use the documents and canceled the service.

Rocket Lawyer is the best. I have made my own quick claim deed, Wills, power of attorney, living, trust, etc.. They are the best website to go through for all your legal needs and documents.

Quick and concise

I've had a very good experience with Rocket Lawyer. The forms were easy to complete, and the website offered so many forms to choose from.

Once I was told I could cancel the trial prescription even the same day I used it it was okay then. I appreciate that because I'm not using any more documents because I had one brother left and he passed away and I just needed one document to access some of his accounts. Thank you rocket

Rocket lawyer was easy and quick. At 79, I needed to get this done before surgery. Thank you.

I paid for Rocket Lawyer expecting access to Legal Pro help, but the platform did not reliably deliver the service. The Legal Pro question box is limited to 600 characters, which makes it hard to explain anything complex. When I submitted a question with an attachment, I received notice that it had been answered, but the answer was not in the email and was not visible on my dashboard. Support told me to check the Completed section, switch views, click “See more,” use Chrome, and try another device. None of that solved the core issue: Rocket Lawyer said my legal question was answered, but I could not access the lawyer’s answer. In my experience, the website and support workflow prevented me from using the service I paid for.

Waste of time. Went through the questionaire and created a profile. When it came time to print or download Rocket Lawyer insisted I pay for a free trial of $200+. I deleted the file and started elsewhere. This is a clearing house for lawyer referrals.

I was able to find and create the documents I needed, and got prompt answers to questions.

During the free trial I created and printed a room rental agreement. Once it billed the monthly charge I could no longer print any document I created. I canceled my credit card and Rocket Lawyer sent 2 more monthly charges to my new card. In addition, several new (fake businesses) reoccurring fraud charges started appearing on my new credit card immediately, prior to me even using the card. I am suspicious.

You made it very easy for me. A lot of guidance and help if I could afford it, I would keep it great experience. Thank you.

Documents were very easy to obtain.

If I could rate zero stars I would,,, what a joke, making it difficult to cancel, never again.

Easy to find the forms we needed and to edit and download them. Forms filling was clear and straightforward to follow.

I am no less than SHOCKED at the score for Rocket Lawyer because my experience was negative, aside from being able to have my money refunded. I must applaud the rep who handled my email complaint, for that person took care of me.
That being said, my question, which was my entire reason for joining Rocket Lawyer in the first place, was never acknowledged by any entity. I was not offered a referral to an attorney. I got no action whatsoever.
I will not be using Rocket Lawyer again.

Francis was fantastic! Beyond professional and took care of everything for me. Had a charge I did not recognize and she explained the details and got my account credited quickly and took the time to explain everything. Thank you Francis!

The company got in touch with me and it was solved.
Who knows how long it would be solved. But because of Rocket Lawawer It was solved right away, THANK YOU!!!