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Rated 5 out of 5 stars

Brian & Bob arrived at 9am to remove my old front door, prior to fitting my new Rock door. They worked so hard & so well together that it was fitted completely by 1pm. Brian then made sure I knew how... See more

Rated 1 out of 5 stars

Everyone that got burned by this store, the theiving owners home address's are 711 Drummond Dr Nashville TN & 9390 Cemetery Rd, Shreve, OH. Her & her business partners scammed me for thousands. Every... See more

Rated 5 out of 5 stars

Rock.com carries a wide range of music, sports, and pop culture memorabilia. Even better, though, are the frequent sales and promotions that Rock.com offers. Sign up for their mailing list, and you'll... See more

Rated 1 out of 5 stars

I was one of many affected by email transition. Shut account down early without notification. Never got account working right after transition. Cost my company thousands. Ask repeatedly for help o... See more

Company details

  1. Streetwear Store
  2. Clothing Store

Information provided by various external sources

Rock.com sources the most coveted licensed merchandise of music, culture, sports and entertainment, creating a one-stop-shop experience for fans worldwide. We sell only authentic merchandise so you can be assured you will receive high-quality products that support the artists you love! Our mission is to be extraordinary every time you shop at Rock.com!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

657 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

I ordered a G N' R shirt from rock.com for a concert of theirs, and my order came in on time just fine. Will shop there again!

13 November 2017
Unprompted review
Rated 3 out of 5 stars

Some frictions to fix

1. I would prefer if an illustration on the t-shirt was twice as small as its current size.
2. It feels tight when I wear the T-Shirt over other clothes. So waist part of it should be wider.
Otherwise it is great to wear :)

Item Number : 12161384

23 October 2017
Unprompted review
Rated 4 out of 5 stars

Finally

I never got the merchandise I bought. I enquired after a period of time given a USPS tracking number. I went to the post office and they said the number was not valid. I learned my lesson and gave up.OK, finally showed up. Must be the post office. Love the shirts.

13 October 2017
Unprompted review
Rock.com logo

Reply from Rock.com

Hi Terry,

Sorry for the inconvenience.

We contacted you to sort things out and make things right. Please contact us at store@rock.com.

Best regards,

Rock.com

Rated 3 out of 5 stars

Shirt is great, but my experience wasn't.

The t-shirt was considered custom - I don't know why since it was readily available on the website, with no disclaimer about it being custom. It was just a black shirt with the old style logo of the word TOOL on the front. No biggie, I thought. I did receive the shirt and it is good quality, but it took forever to get it. I mean, I live in Canada and I order stuff from the states all the time, but this shirt took 2 months to arrive, even though I paid for shipping that estimated 5-10 business days. I realize you can't control what happens at customs, but 2 months seems long.

It was hard to reach anyone to speak with about this, and after leaving a phone message, I received an email 2 weeks later, citing customs as the reason for the delay. (BTW - I had to look up the business online to get a number since no phone number is provided on the Rock.com site)

The shirt was great, the experience, not great. Not providing a phone number and then the shipping taking so long made me feel like I was scammed out of money - like the site was not legit, until I actually received the shirt. Made me nervous for online shopping in the future.

7 October 2017
Unprompted review
Rated 4 out of 5 stars

BEST for canadian customers

They were fast, didnt screw around like rockabilia does, and I got exactly what I wanted -- My only complaint would be the selection -- I wish there was more to choose from -- less mainstream things maybe!

6 October 2017
Unprompted review

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