All done in 90 seconds ! Very pleasant folks at airport. Great customer support from Kyrsty. Slight niggle ... they say "Not detected" instead of "negative" which might lead to confusion.... See more
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See what reviewers are saying
For some reason I find the RocDoc website quite challenging when booking antigen tests. Without customer service I would be in big trouble getting through it. Kyrsty helped me on two occasions and she... See more
My experience of RocDoc has been excellent. I took my daughter to their test centre at Dublin airport on Monday evening and we had her results back by Tuesday lunchtime. I had lots of questions and... See more
The website is clunky at best, website is incredibly slow, was told it was down and I should try later again. Extremely frustrated trying to load additional travelers and then does not allow you to bo... See more
Company replied
4.5
Excellent
150 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Lyndsey was very helpful and polite
10 December 2021
Unprompted review
Chat customer service
Was in a chat with Lyndsey, gave clear answers to my questions quickly
10 December 2021
Unprompted review
Lyndsey was quick and very helpful
9 December 2021
Unprompted review
excellent help to change the times of…
excellent help to change the times of help
9 December 2021
Unprompted review
Ella was absolutely fantastic
Ella was absolutely fantastic. She changed our appointments. No fuss. SO helpful. Thankyou so much
9 December 2021
Unprompted review
Ella was very helpful
Ella was very helpful. She answered all of the questions I had promptly.
9 December 2021
Unprompted review
Very helpful
9 December 2021
Unprompted review
Lyndsey was very friendly and helpful
Lyndsey was very friendly and helpful. Fast service.
9 December 2021
Unprompted review
excellent service thank you
9 December 2021
Unprompted review
Great, speedy service
Very quick reply with accurate information supplied.
9 December 2021
Unprompted review
Emma was very responsive and helpful
Emma was very responsive and helpful. Answered all of my questions clearly and quickly
8 December 2021
Unprompted review
Lyndsey was super helpful with all of…
Lyndsey was super helpful with all of the different names given to the covid tests. Really set my mind at ease.
8 December 2021
Unprompted review
Emma was so helpful and quick response
Emma was so helpful and quick response. Solved my query in no time.
8 December 2021
Unprompted review
I spoke to Emma and was very satisfied…
I spoke to Emma and was very satisfied with her help
8 December 2021
Unprompted review
Superb
I was dealt with by Emma and the service received was exceptional, I am pleased.
8 December 2021
Unprompted review
great customer service
Emma was very quick to respond and full of knowledge of the products offered
8 December 2021
Unprompted review
Great customer service
I contacted Emma in RocDoc to change a test appointment, there was no hassle and were helped out with minimum of fuss, great service
8 December 2021
Unprompted review
Lyndsey.my customer rep was extremely…
Lyndsey.my customer rep was extremely helpful & courteous. Thank you
8 December 2021
Unprompted review
Find Receipts
Very quick and efficient reply to help me get a receipt
5 December 2021
Unprompted review
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