I cant find any faults in the service itself. I put the wrong address format on the shipping ingo and I'm battling with the delivery service to get my package but was supposed to arrive Tuesday last w... See more
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Roccakush banned me from their support service because I dared asking about my lost package. The package has been lost for 3 weeks and according to roccakush this is my fault. Then they accused me o... See more
Company replied
I ordered 2g of super lemon haze and 2g og kush I got 5g instead of super lemon haze because they didn't have og kush available and it's not what I expected it was dark of color and not a good taste... See more
I have received my product! I am very happy with the smell and the amount of weed! It looks great. It took me a while and since I did not have a trackingcode it were 1,5 month being unsure. I have con... See more
Company replied
Company details
Information provided by various external sources
Nur die besten und aromatischsten Blüten. Das ist das Motto von Roccakush! Geben Sie sich nicht mit weniger zurfrieden. Die beste Qualität muss auch erschwinglich sein. Darum nehmen Sie das einzigartige Angebot wahr und probieren einen der fruchtigsten Sorten in Europa.
Contact info
Germany
- roccakush.eu
3.5
Average
84 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I cant find any faults in the service…
I cant find any faults in the service itself. I put the wrong address format on the shipping ingo and I'm battling with the delivery service to get my package but was supposed to arrive Tuesday last week. I am very anxious to receive it and test the product for myself.
17 February 2021
As it says on the package 👌🏽
9 February 2021
I enjoyed this medical CBD flower
I enjoyed this medical CBD flower. It has many medicinal benefits.
1 February 2021
Roccakush banned me from their support…
Roccakush banned me from their support service because I dared asking about my lost package. The package has been lost for 3 weeks and according to roccakush this is my fault.
Then they accused me of threatning their support employee because she told her so but she wasn't able to provide evidence... I was able to provide the exchanges I had with Maria showing no insults nor threats but they refused to give me their mail addresss so I could prove them wrong. So to summarize Roccakush ripped me off and their way of apologysing was to accuse me of misbehaving but didn't even bother to look at the evidence. We call that diffamation... What a pleasure to work with Roccakush
21 December 2020
Unprompted review
Reply from Roccakush
Dear Thom,
your package is not lost, your package is under costum at your destination. After the checking you should get your delivery normally. We have banned you from our chat service because you are raging and pressuring us without understanding that we can just wait till it is checked. You can contact our support again if you are willing to change your behaviour toward us.
Best Regards,
Roccakush
Impressed
Well pleased with what ordered and customer service and delivery very impressed x
7 December 2020
It really saves me time and effort
It really saves me time and effort. OG Kush CBD Hemp Flower is exactly what our business has been lacking. OG Kush CBD Hemp Flower is worth much more than I paid.
14 October 2020
Unprompted review
This is simply unbelievable
This is simply unbelievable! I have gotten at least 50 times the value from Super Lemon Haze CBD Hemp Flower.
14 October 2020
Unprompted review
Great!!!
It really saves me time and effort. OG Kush CBD Hemp Flower is exactly what our business has been lacking. OG Kush CBD Hemp Flower is worth much more than I paid.
12 October 2020
Unprompted review
Super Lemon Haze CBD Hemp Flower is…
Super Lemon Haze CBD Hemp Flower is both attractive and highly adaptable. I am so pleased with this product.
12 October 2020
Unprompted review
Did Not receive the order and no answer…
Did Not receive the order and no answer from seller on email, no information where the package is.
9 October 2020
Reply from Roccakush
I am sorry to hear your review. Anyway, we do not use email for support. Just the online Support at our website. Beside of it you have got the tracking ID. The delivery company was not able to deliver it because you were not at home 3 times.
Here is your tracking ID:
https://t.17track.net/de#nums=654583898
TNT IT:
https://www.tnt.it/tracking/Tracking.do
TRACKING ID:
654583898
Great product and delivery!
Great folks and great product would order again
16 August 2020
Unprompted review
II pay money and dont get my order
II pay money and dont get my order. Nobody want speak with me. They ignoring me. I pay for express delivery per 1-3 days. I am waiting from July 20.
10 August 2020
Unprompted review
Reply from Roccakush
Your order was delivered. You didn't contact DHL but they need additional information fir this.
Here is the Tracking ID: https://www.dhl.com/en/express/tracking.html?AWB=JJD014600008058701992&brand=DHL
Ordered from germany with tracking…
Ordered from germany with tracking code. Everything went well and delivery was fast and without any delay.
15 July 2020
Unprompted review
So bad service
2 July 2020
Unprompted review
Reply from Roccakush
It seems that you have not ordered from our shop. If its the case then please contact our livesupport @ www.roccakush.eu
i get 7 grams and payed for 10
20 June 2020
Unprompted review
Reply from Roccakush
We are not amused to hear your situation. Please contact our chat support at our website to get a proper solution.
Best Regards,
Roccakush
We're Good recommend Super
12 June 2020
Unprompted review
Great quality and flavor
11 June 2020
Unprompted review
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