Wrong inventory, miss information
I‘ve read the previous comments about showing wrong inventory, but I thought maybe it was one time case. Unfortunately, I’ve experienced the same, it seemed like same day dispatch, but after 10 days there is no dispatch and still there is no information. They only say that they had a problem with supplier, but item still seems “Auf Lager”. This is really not professional. I strongly not recommend the company. Only good part is, they answer the emails, but without any result.
Reply from Roboterversandhaus Deutschland
Dear "Altan Turhan",
Thanks for your review and your comment. We fully understand your disappointment and would like to apologise for the inconvenience caused.
You placed an order and we were very happy about it.
But things turned in a different way than planned or agreed with the supplier. Our customer service team informed you by email about the unexpected delivery situation from our supplier. With your criticism in mind, we have carefully reviewed our processes and will improve our communication with our customers.
We apologise for the inconvenience. Best regards, your Roboterversandhaus Team